All Weather Roofline 

Quality product and good customer service 😊

This company has hounded me for months. I have asked them to remove my details off their system at least 10 times.

TO EVERYBODY WHOS TOLD THEM TO STOP BUT KEEP GETTING PHONE CALLS, PLEASE LIKE THIS COMMENT AS WE CAN TAKE LEGAL ACTION AGAINTS THIS COMPANY

UPDATE! 27/11/2025
UPDATE! 24/11/2025
UPDATE! 07/01/2026
UPDATE! 15/01/2026
UPDATE! 07/03/2026

Date of Service: May 2025 Product: New Front Door Installation Total Cost: £2500

I am submitting this review due to significant issues experienced both with the product's functionality post-installation and the subsequent, highly excessive follow-up communication from AWR.

1. Product and Installation Quality Issues
The core purpose of purchasing a new front door at a cost of £2500 is to ensure reliable security and functionality. However, immediately after installation in May 2025, the door failed to consistently lock and unlock correctly.

AWR technicians were called out on three separate occasions to address this defect.

The ultimate solution provided by the company's technicians was to instruct us to "slam the door closed" going forward, which is an unacceptable remedy for a premium product.

Due to the lack of resolution, we were forced to contract an independent third party to successfully rectify the locking mechanism at an additional cost of £200.

2. Unacceptable Follow-Up Communication and Harassment
Since the installation, the volume of unsolicited contact from AWR has been extremely disruptive.

I have received over 20 calls from the company, frequently from private numbers, asking if I wish to purchase additional products or services.

On every occasion, I clearly explained the negative experience outlined above and explicitly requested that my contact details be permanently removed from all marketing and contact systems.

Despite repeated assurances that I would be removed, the calls continue, demonstrating a complete disregard for customer instruction and data privacy. The most recent call was received today.

Conclusion and Recommendation
The expenditure of £2500 did not result in a fit-for-purpose product, costing an additional £200 to fix. Compounding this failure is an unacceptable, persistent pattern of telemarketing contact that amounts to harassment.

Prospective customers should be aware that AWR's service delivery and post-sale conduct fall significantly short of professional standards. I strongly advise others to stay well clear of this company.

24/11/2025
I have since received a further two phone calls, the most recent being today. During the call, I was told: “Hello Mr. Vardy, I know you said you weren’t looking to do anything with us in the future, but would you consider us at a later date?”

27/11/2025
Today I received another phone call after i was told they would remove my number, this time from one of the managers. I thought, great we’re finally getting somewhere! He asked how the door had been since installation, so I explained all the issues in detail, including my disappointment with the customer service and the constant stream of calls they had made.

Turns out I was a little too optimistic. After I finished explaining the whole situation, he simply said, “Oh, thank you,” and then put the phone down. So much for progress!

07/01/2026
Once again they have called!! i beleiave this was phone call 62!!

15/01/2026
Well it looks like you keep breaking PECR!! today i recorded myself telling you to stop calling!! if you are to contact me once more i will take legal action

07/03/2026
We have now been contacted by an ex employee of this company who's stated he has left the company but calling everybody in the contacts before removing the information from his new system!! This breaks the data protection act!!

New conservatory roof and patio doors.Professional , friendly team . Excellent service and really happy with the finished product. A*****

Games from the sales agent but fitters were great and the windows seem excellent so far.

Absolute shambles of a company. DO NOT show any interest in their services as they will spam call you several times day. I have repeatedly told them we had our soffits and facias done else where due to their negative reviews but they continue to hassle me and call off different numbers after i block the previous number. AVOID AVOID AVOID!!!!!!

Constantly being called by this company. After not answering they now call on no caller ID. 5 calls a week.

The subcontractors who completed the cladding on our home, were very professional, friendly, & knowledgeable. They completed the job in a timely manner & I would highly recommend them!

Really pleased with the work we had done replacing our windows & doors.

They did a bodge job of windows for me a few years ago. I had to get another company to resolve.

They keep calling me every few months asking if i wanted new work doing, i keep telling them to remove my details from their system, they never do.

They just called again, asked about a back door being replaced, told them of the issues and he just hung up on me, very rude

Absolutely thrilled with our new conservatory roof…. Every member of the team from the designer , the lads on site to the cleaner were so helpful and approachable. Would definitely recommend this company for a great product and a great price

Having to repost my review as all weather had it reported and removed🤣. Good luck with that, ill just review on every other platform

Had our front door done by this company a few years ago. All was great till bits started falling off the door and breaking. Came out repaired and replaced the items that had broken or fell off, since that day they have done nothing but harrass me via phone asking if there's anything else we'd like doing, every time I've said no but again they just keep ringing numerous times a day.

Incorrect information from Sales Person and poor service throughout.
First of all, the sales person told us that the job would be done with a cherry picker and no scaffolding would be needed. This is not true - we had to have scaffolding put up as the fitters said they don't use a cherry picker - so not sure where that came from! The sales person also told us that we didn't need to have the gable end fascias done as the colour for the new front and back fascias would be colour matched to what we have. Unfortunately when they fitted the fascias, the colour was not a match, so we now have a house with different colour fascias! The company has been very poor at helping us fix the problem and despite two attempts at re-booking the fitter to come and finish the work, they have not turned up. The company really needs to improve its end to end customer service, to ensure jobs are completed properly and honestly. Customers don't like being lied to and the end result will be poor reviews and no recommendations to others.

I really wanted to be able to recommend AWR as the process of sales and installation went really well, the people I dealt with were lovely and the price was reasonable. As far as I can tell, the work was completed to a high standard and looks very neat. Unfortunately, they are let down severely by their scaffolders (who I understand do work for AWR). They were extremely noisy, used my neighbour's garden without permission, banged the neighbour's window with a scaffold pole and were then rude to her when she challenged them. They broke one of the steps leading down from my back door but didnt let me know this and it was a miracle that I didn't break my ankle when I stepped on it for the first time. After raising this, they did come back and make a half-hearted effort at fixing it but still left it in an unsafe condition that I will now need to fix. They've left debris around the property including on my bay roof, which I will now need to climb up on a long ladder to clear. They also broke a garden ornament which I only found out when I found pieces of it (again, they didnt tell me and just took most of it away). It's a shame for one part of the process to have marred what could have been a positive experience.
EDIT - PCN number provided to AWR.
UPDATE - over a month later, no further contact has been received from AWR so the " we would like the opportunity to make this right" statement in their response doesn't seem to ring true.

The work was carried out thoroughly and to a good standard

All weather roof line are the most wonderful company from sales to completion professional kind caring. I cannot recommend this company highly enough and my quote was £1000 cheaper than anglia windows and they gave me a full choice of glass and doors all at the same price, wonderful five star company would highly recommend.

Window company, excellent from start to finish. Unfortunately scaffolding company not quite as good .... I didn't know they were coming to put it up and came while I was out and took down the scaffolding... again, no idea they were coming....

The company staff who installed the roofing were excellent but what let them down was the lack of communication with the head office as information and updates were non existent throughout the job

Well I ordered top floor bay window and one large back room window and one bathroom window to come with windowsill fitted apart from the bathroom window it was tiled so window sill not needed , they fitted all 5 windows ok then came to the check to see if happy with everything and found they didn’t fit any window sills as stated on the quote, after the phone call they said the sills were never on the quote? I looked at the paper work and it said window sills on the quote but when I rang them they said he had written it in the bottom right hand side box and they didn’t see it ??? I asked if I had paid for them and they said not but I couldn’t prove if I did or not??? So I decided on the day to pay the full amount as I did , I did like the windows so decided to book the ground floor bay window and also to include the sills missed from the last fitting, the day came and Luke fitted the bay window perfectly but they didn’t give him the window sills for the upstairs windows so he rang them and they said they would send some one out priority to fit the missing sills and beading from the bay,in the meantime i ordered a front composite door and side windows, they rang me to say the sills and missed beading would be fitted a week later , then I had the call they couldn’t come for another two weeks, then they rang to say Luke would fit them when he come to fit the front t door 3 weeks later , he came and fitted the door and windows plus he fitted the missing window sills but unfortunately when we did the satisfaction check I found the door window was cracked and the door number 40 he only had the number 4 , he said he’s ordered the replacement glass and they expected full payment I told them I was not prepared to pay the full amount this time so I held back £700 pound but they was not happy I did , 4 days later they came and changed the door glass and I paid the balance in full , but then we still don’t have the door number as one was chrome and one was stainless steel colour, I will be ringing them tomorrow to ask them to send me the chrome number 4 , I will be putting up the results on here , so to sum it all up , I love the window quality and the door quality and I think Luke the lad that did the work was professionally capable and did a fantastic job , unfortunately everything else as put me off recommending or having the last of my 4 windows and patio door doing, I would definitely try and find the same products with a different company.