All Weather Roofline 

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Rated 2 out of 5 stars

Really wish i had read the reviews before I got these guys to complete the work. Overall I cant really complain about the works that was done but everything else was not up to the standered I expecte... See more

Company replied

Rated 5 out of 5 stars

Hi Ryan just wanted to say thank you for your professionalism and dedication. Very happy with the door and the new glass for our window. Your team who fitted them are amazing too. Thank you once... See more

Company replied

Rated 5 out of 5 stars

I had two windows supplied and fitted at my old terrace house. The house was built in 1875 over mine works so you can imagine how straight the window openings weren't lol. Despite the challenge of t... See more

Company replied

Rated 1 out of 5 stars

Really unprofessional sales approach. The cold caller at the door was great and set good expectations however the communication between their office and the 'gentleman' that came to do the quote wasn'... See more

Company replied

Company details

  1. Double Glazing Installer
  2. Garage Door Supplier
  3. Home Improvement Store
  4. Security System Installer

About All Weather Roofline

Written by the company

AWR Logo
  All Weather Roofline
  Established in 2006, All Weather Roofline are a supply and install company, providing the full service from start to finish. This means that we are solely responsible for our surveyors, products and the installation itself meaning that we are able to quality assure every step of the journey from initial consultation through to fitment and aftercare.
 
     
  Starting with a team of expert surveyors, who visit your property and perform a detailed report on what will be needed for the installation, All Weather Roofline work to the highest industry standards. We also have a customer service department who deal with any aftercare issues. Our products also carry a 10 year warranty.
     
  We pride ourselves on the quality of our work, value for money and the satisfaction of our customers. Our friendly staff have over 30 years of experience in the UPVC products industry and strive to make the very best of your home in order to improve your overall comfort, security and the quality of your family life.
 
   

Contact info

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Rated 4 out of 5 stars

The team worked well but left work…

The team worked well but left work undone for over a month after finished not all the sealing was completed.

April 3, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your feedback. We're pleased to hear that you felt the team worked well during the installation.

We're sorry to hear that some of the sealing work remained incomplete for longer than expected. This is not the level of service we aim to provide, Your comments have been noted and will be shared with the relevant team to help us improve our aftercare and communication going forward.

Thank you for bringing this to our attention.

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Rated 2 out of 5 stars

Really wish i had read the reviews…

Really wish i had read the reviews before I got these guys to complete the work. Overall I cant really complain about the works that was done but everything else was not up to the standered I expected. Firstly when the sales man came over and did his quote he claimed he had done a big job this week and so would completely remove his commission when I did the math would have been around 2.5 grand which is just ridiculous to try and claim that. Secondly when I had issues with how they left my property and showed they the proof they became belittling over the phone and somewhat aggressive, claiming I was over exaggerating and just trying to get a discount. You get better customer service at Mcdonald's and that's saying something.

May 13, 2026
Unprompted review
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Reply from All Weather Roofline

Good morning Smoke dog,

Please can you leave your details so we can investigate further.

Kind regards,
AWR

Rated 5 out of 5 stars

Professional

Hi Ryan just wanted to say thank you for your professionalism and dedication. Very happy with the door and the new glass for our window. Your team who fitted them are amazing too.

Thank you once again for going above and beyond for letting us have our deposit worth. God bless you and your team.
Liz and John Rein

May 29, 2026
Unprompted review
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Reply from All Weather Roofline

Hi Liz and John,

Thank you so much for your lovely review. It really means a lot to hear how happy you are with the new door and window glass.

We always try to give the best service possible, so I’m glad we could help and make everything right for you. I’ll also make sure your kind words are passed on to the fitting team — they’ll really appreciate it.

Thank you again for your support and trust in us.

Kind regards,
AWR

Rated 5 out of 5 stars

I would recommend this company

I would recommend this company their rep was honest ,knowledgeable and very professional .

May 21, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for the recommendation! We really appreciate your kind words. We're delighted to hear you found our representative honest, knowledgeable and professional throughout the process. Thanks again for choosing AWR!

Rated 1 out of 5 stars

Very disappointed with my overall…

Very disappointed with my overall experience with this company. Windows and doors were fitted well but no internal windows sills replaced, so brand new windows and 20 year old sills which now look hideous, had to ask for my patio blinds back as the fitter had removed them and took them to the van for himself, he also asked for the window and door keys for the old ones removed as they like to reuse them? Loads of rubbish and empty silicone bottles left in the gutters and a broken roof tile. I have contacted them 4 times now by email and phone, sent photos of the rubbish left and had many promises to follow-up, all have been in vain. Managed to get through to someone today who said an appointment is booked for the 3rd of June to empty the rubbish out the gutters. When I asked when was you going to let me know she said she wasn't sure why i hadn't been told, when i asked about the window sills she said they don't do internal sills. Very unprofessional company only interested in taking your money and not providing a service or product worthy of the price charged. Birkhead De21 6pz

May 27, 2026
Unprompted review
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Reply from All Weather Roofline

Hi Sarah,
After speaking with the installations dept, I have been informed that the patio blinds were screwed in to the frame which was removed and were returned to you as soon as you mentioned you wished to reuse them.
In regards to the keys, these are generally reused so that the old doors and windows can be recycled and deglazed (which is much harder if unable to access the screw heads due to a locked door or window.)
I hope this helps clear up any misunderstandings and we will be out on the 3rd June to remove any waste that has been left behind. Again, we apologise for any inconvenience.
Kind regards,
AWR


Hi Sarah,

Sorry to hear about the issues you have experienced please can you provide your details so we can investigate.

Kind regards,
AWR

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Rated 4 out of 5 stars

Main contact was Louise

Main contact was Louise, she was brilliant. On fitment one window was cracked in transit, had to wait 10 days for it to be replaced. Main issue was that when the fitters finished, they left with cleaning up. They left my front room and porch littered with build debris, dust and bits of plastic. Took me 2 hrs to clean up their mess

May 5, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your feedback. We’re pleased to hear that Louise provided such a positive experience and that the issue with the damaged window was resolved.

We’re sorry to learn that the clean-up after installation did not meet expectations. This is not the standard we aim to provide, and we understand the frustration caused by having to tidy the area yourself. Your comments have been noted and will be shared with the relevant team as part of our ongoing improvements.

Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Great fitting

Great fitting, only took a day , did have complications with the lintel not being fitted but did have the guys come out and get it sorted

March 20, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your feedback. We’re delighted to hear that you were pleased with the fitting and that the work was completed efficiently in just one day. We also appreciate your understanding regarding the issue with the lintel, and we’re pleased the team was able to return and get this resolved for you. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

I had two windows supplied and fitted…

I had two windows supplied and fitted at my old terrace house. The house was built in 1875 over mine works so you can imagine how straight the window openings weren't lol.
Despite the challenge of this plus loose render outside of one the fitting was superb. Very professional with complete honesty regarding the challenge of making it look right in crooked openings and marrying up to old window sills, I was seriously impressed with the finished result.

March 23, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your wonderful feedback. We’re delighted to hear that you were so pleased with the finished result, especially given the challenges presented by the age and character of the property. It’s great to know the team’s professionalism and honesty throughout the installation made such a positive impression. We truly appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Avoid unless you want an aggressive sales pitch

High-pressure corporate sales tactics—refused to quote without a 1-hour sofa pitch. They rely entirely on compliance, politeness, and exhaustion.

Had a representative from All Weather Roofline visit my property today. Wanted a simple "like-for-like" window estimation for a home renovation. I laid out clear boundaries from the start: I requested a 30-minute measurement and asked for the baseline quote to be emailed to me so I could compare it with other local trade quotes.

The representative completely refused to provide a quote under these terms. He insisted that he required a full hour to deliver his presentation, and that my partner be present to hear the pitch as well.

When I maintained my boundary and asked him to simply take the measurements and leave an email quote, he staged a phone call to his manager, tried to get me to speak to the manager to pressure me into the presentation, and ultimately walked away without providing a price when I refused the theatrics.

I am leaving this review to warn others—especially vulnerable or elderly residents in the area who may feel uncomfortable setting firm boundaries on their own doorsteps. This company uses rigid, high-pressure corporate sales scripts designed to trap you in your own living room. If you just want a straightforward, professional trade price without the psychological games, look elsewhere!

Note: they also said work was going on the next street to me and when my partner went for a walk down the street and found the guy to ask which house he said it was work down our street!

May 22, 2026
Unprompted review
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Reply from All Weather Roofline

For transparency and compliance purposes, it is our policy that all homeowners are present during appointments, however we appreciate that this should have been communicated more clearly and respectfully. We also take your concerns regarding the sales approach and communication seriously and will ensure your feedback is reviewed internally.

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Rated 5 out of 5 stars

Great workmanship from Rob and Paddy…

Great workmanship from Rob and Paddy who fitted our new windows over 3 days. They were very professional and considerate and the finished result is excellent.
We also had a new front door fitted a couple of months ago and again, excellent service and quality.

May 20, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your wonderful feedback. We’re delighted to hear that Rob and Paddy provided such professional and considerate service throughout your window installation, and that you’re so pleased with the finished result.

It’s also fantastic to hear your front door installation a few months ago met the same high standards for both service and quality. We really appreciate your continued support and thank you again for choosing AWR.

Rated 5 out of 5 stars

Excellent job thank you

Excellent job thank you. They were polite and efficient and helpful. Shall recommend to others, very well done.

May 20, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you so much for your lovely feedback. We’re really pleased to hear you were happy with the service and that the team were polite, efficient and helpful throughout.

Your recommendation means a lot to us — thank you again for taking the time to share your experience.

Rated 5 out of 5 stars

First class workmanship from start to…

First class workmanship from start to finish. Can’t fault the installation at all. Dealt with Ryan and would highly recommend. Mr Copley.

May 18, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your fantastic feedback, Mr Copley. We’re delighted to hear that you were pleased with the workmanship and installation from start to finish. We’ll be sure to pass your kind comments on to Ryan and the team. Your recommendation is greatly appreciated.

Rated 1 out of 5 stars

Leaflet through the door and a knock at…

Leaflet through the door and a knock at the door. On answering a very polite man took my details to get someone to call to arrange for a quote. They arrived late and had a very dated sales approach. Wanted to sit and have a chat first before any measurements had been taken. I did prevent this and guide him through to the back so he could get on and measure.
I would be interested in knowing if they only target lone females because they were very interested in my personal details. I mentioned I had to pick up my partner up because he was making himself comfortable on the sofa. He said normally we don’t come and do quotes unless all parties are present. Why does that matter when he doesn’t live with me! I only said he was my partner.
The salesman gave me 4 prices. 1st was their full price, 2nd was their discounted as per leaflet, 3rd was extra discounted and 4th was given after he spoke to the manager this worked out to be 50% cheaper than the 1st. I was told the managers offer was only valid while the salesman was present. No mention to a cooling off period at all! I wasn’t impressed with this sales approach.
After this encounter and reading reviews on here I am definitely NOT using these.
I hope this helps someone else thinking about getting them around for a quote it was a waste of my time.

May 13, 2026
Unprompted review
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Reply from All Weather Roofline

We’re sorry to read about your experience and apologise that the appointment left you feeling uncomfortable and dissatisfied. This is not the impression or level of professionalism we aim to provide.

For transparency and compliance purposes, it is our policy that all homeowners are present during appointments, we are sorry if this was misunderstood in this instance.
Kind regards,
AWR

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Rated 3 out of 5 stars

I am sick of cold callers after they…

I am sick of cold callers after they have called me and said I’m busy or I’m having difficulty time so he called to my door and I said no he said I’ll get the office ring me and I didn’t answer so he come back they’ve left the work half done nice windows and nice men who put them in but as a company there pushie and want take no for a answer

November 19, 2025
Unprompted review
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Reply from All Weather Roofline

We’re sorry to read about your experience and apologise for the frustration caused by the repeated contact. This is not the level of service or communication we aim to provide.

We’re pleased to hear that you were happy with the quality of the windows and the installation team, however we take your concerns regarding the sales approach and the unfinished work seriously. We would welcome the opportunity to review any outstanding issues if you contact us directly.

Thank you for your feedback.

Rated 1 out of 5 stars

Customer relations

Despite my last review, promise to have my details removed and the reply on trust pilot from the company to take this seriously. Despite a complaint made to which I have had no response. Yesterday 12/05 a further call from this company again asking to complete the work they have already done. Seriously anyone considering using this company stay well clear, they are rude, un professional and have zero customer service. I have received in excess of 20 plus calls from them since work was complete.

May 12, 2026
Unprompted review
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Reply from All Weather Roofline

Hi Mr Nielson,

Sorry to hear about the issues caused, please can you provide your details so we can investigate.

Kind regards,
AWR

Rated 5 out of 5 stars

Good quality excellent customer service…

Good quality excellent customer service excellent staff.

May 8, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your kind feedback. We’re delighted to hear that you were pleased with the quality, customer service, and our staff. We really appreciate you taking the time to leave a review.

Rated 1 out of 5 stars

Really unprofessional sales approach

Really unprofessional sales approach. The cold caller at the door was great and set good expectations however the communication between their office and the 'gentleman' that came to do the quote wasn't great. We were told the meeting would take 10 minutes but when they arrived, he said he needed half an hour and that both people in the house needed to be present despite my other half giving permission to speak solely to me. He said "the office should have told you all of this". When we couldn't both be there, he huffed, left and said he'd have to rearrange for another time, possibly upset he didn't get his commission. They've visited previously and were just as frosty then but we thought we'd give them another chance as we do need the work doing.

May 11, 2026
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

This is not the level of communication or professionalism we aim to provide.

For transparency and compliance purposes, it is our policy that all homeowners are present during appointments, however this should have been explained clearly at the time of booking. We also regret that the appointment left you with a negative impression following your previous experience.

We appreciate your feedback and will ensure your comments are reviewed internally.

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Rated 1 out of 5 stars

Absolutely awful experience with AWR

Absolutely awful experience with AWR. They cold called us asking if they could provide a quote for fascias and soffits. I agreed, and was told someone would be in touch. Less than 5 minutes later another person called asking to come out the very next day.

As I’m currently on maternity leave and my husband was at work, I agreed to the appointment. The salesman turned up late and immediately made me feel uncomfortable. He came in, sat on my sofa, and asked where my husband was. When I explained he was at work, he said he couldn’t give me a quote unless both of us were present.

He then started complaining about his colleagues, saying they should have told me this beforehand. While calling the office in front of me, he referred to me as “the Mrs,” which felt dismissive and unprofessional. They agreed they would call later that evening to rearrange an appointment with my husband present — but nobody ever called.

The whole experience felt outdated, unprofessional and honestly quite uncomfortable. I feel like we dodged a bullet by not going ahead with them.

To top it off, as he was leaving he randomly asked whether my baby was a boy or a girl. Very strange experience from start to finish.

May 6, 2026
Unprompted review
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Reply from All Weather Roofline

We’re very sorry to read about your experience and apologise that the appointment left you feeling uncomfortable and disappointed. This is not the level of professionalism or customer service we aim to provide.

For transparency and compliance purposes, it is our policy that all homeowners are present during appointments, however this should have been communicated clearly in advance.
Kind regards,
AWR

Rated 1 out of 5 stars

Unprofessional Sales Team

We were cold called by a gentlemen who offered us a quote in fixing our garage door and a gate leading into our garden.

The next day a different man showed up over an hour late, only to tell us the company doesn't fix anything and proceeded to try and sell us a new garage and garden door for over £2000.

Once he realised we weren't prepared to commit to a triple figure sale after 5 minutes of looking through a brochure for something we never asked for, he ripped it out of my partners hands and stormed off, muttering under his breath.

Complete time wasters and very unprofessional, will say anything to get their foot in the door. I can only imagine what sort of quality work they're doing if this is how they attempt to get new customers. I would avoid at all costs.

May 8, 2026
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

This is not the level of professionalism or customer care we expect from our team.

We take your concerns seriously, particularly regarding communication, punctuality, and the behaviour during the appointment. We would welcome the opportunity to investigate this matter further.

Please contact us directly with your details so we can review what happened internally and address your concerns appropriately.
Kind regards
AWR

Rated 1 out of 5 stars

Cowboys total cowboys.

Cowboys total cowboys.
For your own good and the good of your money stay well away from this lot. If you do proceed whatever you do, pay by credit card at least you will have some rights. DO NOT pay with a debit card or do a bank transfer. Before they go check everything, firstly if they cleaned up as they do not cover carpets, use crawling boards and leave all their crap and cigarette ends outside.

I had a lot of complaints which they totally ignored, I phoned the office countless times and all I got was empty promises. I wrote a review here on Trustpilot and got a response. Then nothing, I sent countless emails, no response. I wrote another review and again a response, but nothing. I sent letters recorded delivery, no response. Another review and response. They hate complaints that people can read.
With every window that they fitted there was a fault or damage which they caused. After months of complaints and the threat of legal action, they replaced one frame which was is a worse state than the one they removed.
There is so much more to all this so I will be writing updates.

September 17, 2025
Unprompted review
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Reply from All Weather Roofline

We’re sorry to hear that you feel your concerns have not been fully resolved. We have previously worked to address the issues raised, however we remain willing to review and resolve any outstanding matters. Please contact us directly so we can discuss this further and work towards a resolution.

You can reach us on 0800 6 122 127.

Kind regards,
AWR

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