Almagems Reviews 236

Company's information about how long it takes to process and ship is not accurate and is very misleading.

Placed 3 orders on the 12th of December. Website says 5 to 7 days to process and complete order before shipping. 11 days later i get a notice saying items have "shipped" which is simply a tracking number has been created.
Also, items are shipping from China... nowhere on its website does it indicate that items are shipping internationally.
Can't say anything about the quality of the the items bought because 2 weeks later, still haven't received anything.

This is such a great addition to our family Christmas. Great work, great quality and a great price. Will definitely order from this company again!

The items they sell are made of plastic, they are junk for $20 they should be ceramic for that price. I wouldn't buy anything from them again

We just got our order of four ornaments and I wanted to let you know how much we love them! Absolutely perfect - even better-looking than we’d imagined.

We recognize the shipping/delivery challenges of today’s world, especially during this holiday season, so we were so pleased our order arrived before Christmas.

Thank you so much.

Merry Christmas & Happy New Year

If I could give it zero stars I would! The ornaments that I ordered looked like they were 3 dimensional but upon arrival they are a thin piece of wood. What a waste of $19.00 each and they took 3 weeks to get from China!

I ordered two Christmas ornaments, they did not look like the picture that was displayed when I placed the order. They were extremely thin and made out of a cheap “wood.” They were both 20$ a piece so not worth the price, were made in China which I was not aware of, and they took 3 weeks to be delivered. Extremely dissatisfied and can not return due to being personalized. I would recommend looking elsewhere.

I made an error on my order and hopped i could rectify my mistake before the Oder was started. I sent an E mail and quickly received a reply that my order had been corrected as I had requested. My order was received ON the dates indicated in precisely the condition it was represented. Their communications were quick an precise! A great company to do business with.

The customer service from Rias and the willingness to help was outstanding

Don’t buy from this company….. I ordered what looked like 3d and all I got was painted cardboard for $30….. poor quality and I won’t even gift it to the intended cousin.

I only ordered from Almagems because they make it look like they are shipped domestic USA, Then see it shipped from China. To boot they show my order as delivered and I did not receive my order....50 bucks stolen...kicking myself for not reading reviews.

After placing the initial order, I realized another product would serve better. Prompt helpful customer service made it easy to cancel the first order and replace it with the second. Delivery was quick and right on time as communicated and the item (a personalized blanket for my grandson) was amazing.

Great quality. Loved my order. Got 3 of Family Christmas for my 3 adult kids. Got a Sailor for my son with his name and ship name on it.

Kinda thought I was going to be scammed as typical Facebook thingy, but received, and high quality was unexpected! Thank you! My granddaughter will love it!

I ordered two separate items, one a christmas ornament and the other a candle with a saying on it. Disappointed about the candle, they make it seem to be larger, however, its fine. I never received the ornament, they claim they were both delivered on the same day. Only one item received. I have been going back and forth with them, sending pictures, still not resolved. Will not be ordering from them. Company claims both items were delivered on December 3, 2025

After initial sckepticism on my side, the item we ordered, a women's leather purse, arrived and met our expectations. Diligent customer service!

I purchased the gold watch for my brother in Florida and when it arrived he claimed it wasn't operable. So I contacted customer service and after I wasn't very friendly with them at the time about the watch. They pleasantly walked me thru what the issue was after my brother sent me photos of it. Turns out they were very thorough packaging the watch my brother did not see the tiny clear stem retainer. Once removed all was good.
He was very touched by the sentiment. I would highly recommend this company for your gifting needs.

Bought 2 ornaments on December 8th and still have not received them. No way to email or call. 40+ dollars gone. Calling my bank. Scam beware!!

I am absolutely delighted with my order, it was even better than it looked on the website!! The customer service was excellent. I would highly recommend this company and I will use again.

It was bigger and more beautiful than I expected. She will love it. It will let her know how much I love her and how happy to be her bonus mom.