My experience was like a friend to friend interaction Lorena's customer service is superb. The hospitality she showed me was a family feel. I wish I could give her 10 🌟 I will only be dealing with A... See more
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Agents are knowledgeable and customer service has been great! Agents are actually happy to see a customer and even get up and greet me every time.
Excellent customer service very friendly and polite. Great staff who was able to find me an insurance that I could afford.
Best customer service ever! Lorena is on it immediately! She’s professional and great at her job!
Company details
Written by the company
At ALPA Insurance, we are committed to providing affordable, reliable, and personalized insurance solutions. Our mission is to make insurance simple, transparent, and stress-free for every client. With a customer-first approach, we focus on delivering tailored coverage options, competitive pricing, and responsive support you can trust.
Contact info
DeSoto, TX, US · Fort Worth, TX, US · Arlington, TX, US · Dallas, TX, US, 75115, Texas, United States
- +18334382572
- info@alpainsurance.com
- alpainsurance.com
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The ladies at Waco Dr help me out a lot…
The ladies at Waco Dr help me out a lot great costumer services 100/100
ALPA Insurance is nothing but a big…
ALPA Insurance is nothing but a big help . 🙃
I was able to get the services I needed…
I was able to get the services I needed when everyone was close on a Sunday. I was explained everything in detail and was able to get low rates.
The best insurance agency on the market…
The best insurance agency on the market by far. I love everything they stand for.
Alpa is amazing
Alpa, has great agents ready to serve, with excellent customer service, welcoming smiles and happy to educate customers.
Jonathan is a very helpful and patient…
Jonathan is a very helpful and patient person and he would get my vote anytime
Best customer service ever
Best customer service ever! Lorena is on it immediately! She’s professional and great at her job!
Great experience low fees
Great experience every time I go into an office or call them. Agents are very informative and provide best services. The rates are reasonable and charge very low fees compared to alot of other insurance agencies.
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