Alpha Garden Solutions Reviews 45

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Avoid at all costs. The company isn't reachable (contact details on website don't get you to anyone and the support managing director, Cleves has switched his phone off. £6k paid for a botched job... See more

Rated 5 out of 5 stars

The team carried out an artificial grass installation in my back garden and it looks immaculate. The guys were professional and friendly. They went above and beyond ensuring that everything was perfe... See more

Rated 5 out of 5 stars

Great experience using these guys. Ben was super helpful, coming up with suggestions and ideas for the garden. He even accommodated my change of mind and areas of installation a week before install.... See more

Rated 5 out of 5 stars

The Alpha team did an excellent job for us - filling in a disused pool and turfing it over. They were efficient, great value, and kept us constantly up to date with progress. The end result was gorgeo... See more

Company details

  1. Landscaping Service

Written by the company

Alpha Garden Solutions is your N°1 choice for outstanding artificial grass, professionally installed at unbeatable prices!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

45 reviews

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Rated 5 out of 5 stars

A professional landscaper

A professional landscaper. The work requested was better then expected so much so that it felt like it was touched by the hand of God: it was that good. I definitely will be using alpha garden next time I need work done on my garden. Highly recommended

May 14, 2024
Unprompted review
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Rated 1 out of 5 stars

Disappeared!

Avoid at all costs. The company isn't reachable (contact details on website don't get you to anyone and the support managing director, Cleves has switched his phone off.
£6k paid for a botched job and the disappear
An absolute cowboy company.
You may be better off with door-to-door salesmen

May 24, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all cost!

Avoid at all cost!
Deposit taken in January, quoted for 5k in total then in April the job is still not done, wanting a further 3k and now apparently the company are to cease trading temporarily. Delayed responses and no accountability!

May 10, 2023
Unprompted review
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Rated 1 out of 5 stars

Unfinished, poorly done job... took my money though

I hired them to put tiles on the front of my backyard and turf on the back. The corner where the drain pipes go down is of an irregular shape and we had agreed to cover it in turf. They finished putting the tiles and the turf, which I didnt know had to had sand placed over to stretch it, which is supposed to absorb. It didnt in all places and they said they were going to fix when they were going to cover the irregular corner. I paid them (big mistake) and despite continuous follow up and promises they would, they never came back and stopped responding. Now my backyard tiled section is unfinished and the turf has yellow spots and sand piled in areas!! Moreover, from the turf I have had little mountains of soil coming through that I have no idea what they are but definitely should not have happened with a job well done. Definitely not worth the money I paid for

September 2, 2022
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Rated 5 out of 5 stars

amazing

5 stars from me, really good team of guys, from start to finish and cleaned up at the end too. my garden has never looked so perfect. they did a great job 👍🏼

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Good company.

Good company.
They’re very competent, they made my garden better then I wish. I’m really impressed with the workers with the company. And I recommend them for all.

March 21, 2023
Unprompted review
Rated 1 out of 5 stars

Very Disappointed

Decking was good tiling wasn't to bad not impressed with this company , job has not been finished never seemed to know when they were turning up had to keep phoning to chase them up wouldn't recommend them make sure when you get quotes you check what you are paying for especially when it comes to the materials not heard from them so I'm left with a path not finished

November 17, 2022
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Rated 1 out of 5 stars

Weeds growing through artificial lawn in 2 months!

I had my artificial lawn laid in my back garden (approx. 12m x 12m) with full underlay and membrane installed. Was repeatedly told this is now ‘peace of mind from 10 years’. The finishing/look wasn’t great, with lines where the lawn was cut clearly visible.
Worst however is just 2 months after the install, weeds started to grow through in several places!
2 months after I raised this, nothing has been done.
Absolute shambles. They have taken £8k, done a terrible job and now not responding to my follow up

May 31, 2022
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, Ben and his team have been so professional and also very friendly. His team worked very efficiently and left no mess. My garden looks fresh. Definitely would recommend them to friends and family.

September 5, 2022
Unprompted review
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Rated 5 out of 5 stars

Top quality at excellent price and service

Amazing transformation to our garden in such little time, from survey to completion really pleased with service, quality of workmanship and attention to detail, would highly recommend, cant praise the instalation team enough, very professional company 5 stars

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience using these guys

Great experience using these guys. Ben was super helpful, coming up with suggestions and ideas for the garden. He even accommodated my change of mind and areas of installation a week before install.

The install team were polite and super efficient know the day and did a great job!

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent communication with Ben

Excellent communication with Ben. The team who came to carry out the work, worked hard throughout,professional and very pleasant. Would definitely recommend Alpha Garden Solutions.

September 6, 2022
Unprompted review

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