I'm in this treatment for about 5-6 months now and can't expect to grow hair back over nigh, as was loosing it for decades. As I was skeptic as nothing is happening for some time, there is a visible b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I decided to give this product a try and was pleasantly surprised by the results—it really worked! I did run into an issue with a recent purchase, as the system duplicated my order, but the support te... See more
Company replied
I had problems with tracking my order and I raised this with Alphainfuse customer service team. They responded promptly to every email , reassured me at a time I felt a little frustrated. They explain... See more
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I have been looking at this companies product for a while and wasn't sure if I am honest, but seeing the reviews i thought let's try it out what can I lose other than my already thinning and ba... See more
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Company details
- #17 of 58 best companies in Hair Product Store
Contact info
United States
- alphainfuse.com
4.4
Excellent
796 reviews
Replied to 79% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Must try, it’s so worth it.
I’ve only been using this product for 3 weeks and my girlfriend told me that she sees some hair growing in my bald areas. I’m excited to see the results in few more weeks using it.
It’s painless, and safe to use.
I love it, and best product I’ve tried so far.
March 8, 2026
Unprompted review
Reply from Alphainfuse
Hi Michael,
Thank you for sharing your early experience with AlphaInfuse.
We’re glad to hear that after just a few weeks of use you’re already noticing encouraging feedback and that the application process has been comfortable and easy for you. It’s great that you’ve found the system painless and simple to incorporate into your routine.
Hair regrowth can take time, so it’s exciting to hear that you’re already seeing early signs of improvement and looking forward to the results in the coming weeks. We truly appreciate you sharing your experience and your positive feedback.
– AlphaInfuse Support Team
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Great customer service very helpful
Great customer service very helpful
March 6, 2026
Unprompted review
Reply from Alphainfuse
Hi Sham,
Thank you for your feedback!
We’re very happy to hear that you had a positive experience with our customer service. Providing helpful and responsive support is something we always strive for, and it’s great to know it made a difference for you.
We truly appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
Customer service was exceptional and…
Customer service was exceptional and very responsive. I highly recommend this company!
March 6, 2026
Unprompted review
Reply from Alphainfuse
Hi JB,
Thank you for your kind review!
We’re delighted to hear that you had such a positive experience with our customer service. Providing responsive and supportive assistance is something we take great pride in, and it’s wonderful to know that it made a strong impression.
Your recommendation truly means a lot to us, and we sincerely appreciate you taking the time to share your feedback.
– AlphaInfuse Support Team
Reply from Alphainfuse
Hi Craig,
Thank you for your feedback!
We’re glad to hear you had a great experience and truly appreciate you taking the time to share it. Positive feedback like this means a lot to our team and motivates us to keep delivering the best possible service to our customers.
– AlphaInfuse Support Team
Fast service!
March 6, 2026
Unprompted review
Reply from Alphainfuse
Hi Jason,
Thank you for your feedback!
We’re glad to hear that you had a fast and smooth experience. Our team works hard to ensure orders and inquiries are handled as quickly and efficiently as possible, so it’s great to know that it made a positive impression.
We truly appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
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Thank you so much for your honesty
Thank you so much for your honesty. I ordered a hair growth product from you and paid the full amount of 495 Saudi Riyals. Due to the current situation and flight disruptions, you refunded the full amount to my bank account. Thank you again! 🌹
March 1, 2026
Unprompted review
Reply from Alphainfuse
Hi,
Thank you for taking the time to share your experience.
We truly appreciate your kind words and are glad that the situation was resolved smoothly. In rare cases, unexpected circumstances such as transportation or flight disruptions can affect the normal delivery process. When this happens, our priority is to ensure customers are treated fairly and promptly.
We’re pleased to know that the refund was received successfully and that the matter was handled to your satisfaction. Your understanding and support mean a lot to us.
– AlphaInfuse Support Team
Reply from Alphainfuse
Hi Lucas,
Thank you for your kind feedback!
We’re very happy to hear that you had an amazing experience with our customer service. Providing helpful, responsive support to our customers is something we take great pride in.
We truly appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
Exceptional service
It's been three days since I placed the order and I can't wait to try the product. I had some questions about my order, and I was pleasantly surprised by the after-sales service. My request was handled incredibly quickly. Ms. Victoria took the time to answer all my questions! Honestly, the service was exceptional; the staff were courteous and knowledgeable. I highly recommend them 😊
March 5, 2026
Unprompted review
Reply from Alphainfuse
Hi Mohamed,
Thank you for taking the time to share your experience.
We’re very pleased to hear that your questions were handled quickly and that you had such a positive experience with our support team. Providing responsive, knowledgeable, and courteous assistance is something we strive for with every customer interaction.
It’s also great to know that the support you received left such a strong impression. We truly appreciate your recommendation and your kind words.
– AlphaInfuse Support Team
I would like to share my excellent
I would like to share my excellent experience with the brand Alphainfuse. Despite some difficulties encountered during the delivery process, their team showed great professionalism and did everything possible to ensure that my package was successfully delivered.
Their customer service was very responsive, attentive, and efficient throughout the entire process. Their commitment to customer satisfaction is truly remarkable.
I highly recommend Alphainfuse for their professionalism and the quality of their service.
February 28, 2026
Unprompted review
Reply from Alphainfuse
Hi Yokoly,
Thank you for taking the time to share your experience.
We truly appreciate your kind words and are pleased to hear that our team was able to assist you throughout the delivery process. While occasional delivery challenges can occur due to external factors, our priority is always to ensure that every customer is supported and that their order reaches them successfully.
It’s wonderful to know that our customer service team was responsive, attentive, and efficient in helping resolve the situation. Your recognition of their professionalism and dedication means a lot to us.
Thank you again for your recommendation and for choosing AlphaInfuse.
– AlphaInfuse Support Team
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I ordered their product
I ordered their product, they sent me neither a confirmation by phone or by email, and they don't respond to my inquiry at all.
March 4, 2026
Unprompted review
Reply from Alphainfuse
Hi Mohammed,
Thank you for bringing this to our attention.
We’re sorry to hear about the confusion regarding your order confirmation and the delay in receiving a response. In some cases, confirmation emails may be filtered into spam or promotions folders, and temporary delays in support responses can occur during periods of high inquiry volume.
Please rest assured that our team does respond to all customer inquiries, and we’d like the opportunity to review your order details and make sure everything is properly resolved. We kindly ask that you reach out to us again through our official contact page so we can assist you directly:
https://alphainfuse.com/pages/contact-us
– AlphaInfuse Support Team
So far so good
So far so good. Had my first treatment on Sunday and everything went well.
Delivery was fast and trackable, the product is packaged very well.
Application and instructions are very simple and painless. Fingers crossed this product gives what it promises and restores my hair loss.
Will be documenting my weekly journey for comparison.
Up til now. All is well and very impressed.
March 3, 2026
Unprompted review
Reply from Alphainfuse
Hi Thomas,
Thank you for taking the time to share your experience so far.
We’re glad to hear that your first treatment went smoothly and that the delivery, packaging, and instructions met your expectations. It’s great to know that the application process felt simple and comfortable for you.
We also appreciate you documenting your weekly journey—consistency and patience are important, and it’s always encouraging to track progress over time. Thank you again for your thoughtful feedback and for giving AlphaInfuse a try.
– AlphaInfuse Support Team
It's all a load off bollocks domt work…
It's all a load off bollocks domt work comes short from order no Victoria helps with nothing all scam reviews from the company STAY AWAY GET A TRANSPLANT THIS IS A SCAM
February 13, 2026
Unprompted review
Reply from Alphainfuse
Hi Sukh,
Thank you for sharing your feedback.
We’re sorry to hear that your experience has been frustrating. Issues such as incomplete shipments or delays in communication can sometimes occur due to fulfillment or logistics handling, and we understand how that can lead to concern.
Our intention is always to resolve situations like this fairly. We kindly ask that you reach out to our support team again so we can review your order and make things right. Please contact us through our official page so we can assist you directly and work to turn your experience around:
https://alphainfuse.com/pages/contact-us
– AlphaInfuse Support Team
Victoria from customer support gave me…
Victoria from customer support gave me the needed information about my order delivery. She sent me a link where I could follow the delivery and it arrived without problems.
She was very nice and helpful. Thank you Victoria.
I have just started using the product therefore I cannot give a proper product review yet..
February 16, 2026
Unprompted review
Reply from Alphainfuse
Hi Paul,
Thank you for sharing your experience.
We’re glad to hear that you received the information you needed regarding your order delivery and that the tracking link helped you follow the shipment smoothly until it arrived. It’s great to know the process went without any issues.
We also appreciate your kind words about the support you received. Providing clear and helpful assistance is something we always strive for.
Thank you as well for giving AlphaInfuse a try. We’re grateful for your feedback and look forward to hearing about your experience as you continue using the product.
– AlphaInfuse Support Team
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they answered my question
March 2, 2026
Unprompted review
Reply from Alphainfuse
Hi Scott,
Thank you for your feedback!
We’re glad to hear that your question was answered and that you received the information you needed. Providing clear and helpful responses to our customers is always a top priority.
We truly appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
The product is amazing and customer…
The product is amazing and customer service... seriously a great product!!!!!
March 2, 2026
Unprompted review
Reply from Alphainfuse
Hi Adam,
Thank you for your wonderful feedback!
We’re truly happy to hear that you’re enjoying the product and that your experience with our customer service has been just as positive. Providing both an effective product and supportive service is something we take great pride in.
Your enthusiasm means a lot to us, and we sincerely appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
The package was delivered to a…
The package was delivered to a different apartment,
With help of Victoria, I will be receiving a new package.
February 3, 2026
Unprompted review
Reply from Alphainfuse
Hi Said,
Thank you for sharing your experience.
We’re sorry to hear that the package was initially delivered to the wrong apartment, as delivery errors can occasionally occur due to carrier handling. That said, we’re very glad the situation was addressed and that a replacement package has been arranged for you.
We truly appreciate your patience and your kind words about the support you received.
– AlphaInfuse Support Team
Excellent
Excellent, customer care and explanation from Victoria, waiting my package 📦
February 28, 2026
Unprompted review
Reply from Alphainfuse
Hi,
Thank you for sharing your feedback!
We’re glad to hear that you had a positive experience with the customer support and that the explanations provided were helpful. It’s great to know that your questions were addressed clearly while you await your package.
We truly appreciate your kind words and hope you have a great experience once your order arrives.
– AlphaInfuse Support Team
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Hairs visually worse
Hairs visually worse, asked for their guaranteed refund but they counter offered 70% return no questions asked vs initial promised complete refund , where ive found you have to jump through a heap of loop holes that is NOT guaranteed. Potential bot review system/scam, may look into a more credible company like pilot, with a higher care factor for clients with; kits tailored to you.
After some research on reddit, man complain they are a scam company with fake accounts/bots leaving reviews to make them look credible.. dissapointing
February 28, 2026
Unprompted review
Reply from Alphainfuse
Hi Sean,
Thank you for sharing your experience, and we’re really sorry to hear that you feel this way.
Our intention is never to make the refund process difficult or leave customers feeling unsupported. The 120-day guarantee exists so customers can try the system with confidence, and if something hasn’t gone as expected with your request, we absolutely want to look into it and make it right.
Refund requests are handled directly by our support team so they can verify order details and process the return properly. If you could please send us a message with your order number (or email used at checkout), we’ll escalate this immediately and review your case.
We also take feedback about reviews and transparency seriously. Our goal is always to provide genuine customer experiences and support anyone who reaches out to us.
Please contact us at support@alphainfuse.com or via DM so we can resolve this for you as quickly as possible.
– AlphaInfuse Support Team
Victoria respond in a timely manner and…
Victoria respond in a timely manner and answer my question promptly.
February 28, 2026
Unprompted review
Reply from Alphainfuse
Hi Herbert,
Thank you for your feedback!
We’re glad to hear that your question was answered promptly and that you received a timely response. Providing quick and helpful support is something we always strive for.
We truly appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
I got the answer that I needed in a…
I got the answer that I needed in a heartbeat.
February 28, 2026
Unprompted review
Reply from Alphainfuse
Hi April,
Thank you for your feedback!
We’re glad to hear that you received the answer you needed so quickly. Providing prompt and helpful support is something we always aim for, and it’s great to know it made a positive impression.
We truly appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
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