I'm in this treatment for about 5-6 months now and can't expect to grow hair back over nigh, as was loosing it for decades. As I was skeptic as nothing is happening for some time, there is a visible b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I decided to give this product a try and was pleasantly surprised by the results—it really worked! I did run into an issue with a recent purchase, as the system duplicated my order, but the support te... See more
Company replied
I had problems with tracking my order and I raised this with Alphainfuse customer service team. They responded promptly to every email , reassured me at a time I felt a little frustrated. They explain... See more
Company replied
I have been looking at this companies product for a while and wasn't sure if I am honest, but seeing the reviews i thought let's try it out what can I lose other than my already thinning and ba... See more
Company replied
Company details
- #17 of 58 best companies in Hair Product Store
Contact info
United States
- alphainfuse.com
4.4
Excellent
796 reviews
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Alphainfuse on Board!
This Alphainfuse product is revolutionizing the scalp health of men suffering from alopecia. I'm starting to use it and I have high expectations that the results will be positive.
Thanks Victoria for your helps, God Bless you.
February 22, 2026
Unprompted review
Reply from Alphainfuse
Hi Ricardo,
Thank you for taking the time to share your thoughts.
We truly appreciate your kind words and are glad to hear that you’re excited to begin your journey with AlphaInfuse. Many customers start with the same sense of hope, and it’s great to know you’re approaching the process with positive expectations.
It’s also wonderful to hear that you received helpful support during your experience. Providing clear information and assistance to our customers is something we value greatly.
Thank you again for your feedback and for choosing AlphaInfuse.
– AlphaInfuse Support Team
Advertisement
I had some doubts
I had some doubts, so I wrote an email. I quickly received a response that clarified my doubts about the minimum duration of the treatment and the methodology. I'm very satisfied.
February 27, 2026
Unprompted review
Reply from Alphainfuse
Hi Luca,
Thank you for taking the time to share your experience.
We’re glad to hear that your questions were addressed quickly and that the response you received helped clarify the treatment duration and methodology. Providing clear and timely information is something we always strive for so our customers feel confident and well informed.
We truly appreciate your feedback and are pleased to know that you’re satisfied with the support you received.
– AlphaInfuse Support Team
I wanted to share my appreciation for Victoria
I wanted to share my appreciation for the fantastic support I received from Victoria.
My original order was unfortunately stopped by Indonesian Customs and returned to the sender due to licensing issues. I was worried about the resolution process, but Victoria’s response was incredibly fast. She understood the problem immediately and resolved it with impressive speed.
She has already arranged a new delivery to Indonesia for me. I am very impressed with the level of service and am now eagerly looking forward to finally receiving and trying the product!
February 26, 2026
Unprompted review
Reply from Alphainfuse
Hi Berry,
Thank you for taking the time to share your experience.
We’re sorry to hear that your original shipment was affected by customs regulations, as situations like these can occasionally occur due to local import or licensing requirements beyond our control. That said, we’re very pleased to know that the matter was handled quickly and that a new delivery has already been arranged for you.
We truly appreciate your patience and your kind words about the support you received. Ensuring our customers are supported and taken care of when unexpected situations arise is very important to us.
Thank you again for your feedback, and we hope you enjoy your experience with AlphaInfuse once your package arrives.
– AlphaInfuse Support Team
I got a broken vial and tried to get a…
I got a broken vial and tried to get a hold of costumer support, but no answer neither on mail nor on their website chat…. Ive used the product 3 weeks so not sure if ill see results yet
February 19, 2026
Unprompted review
Reply from Alphainfuse
Hi Simon, we're really sorry to hear about this experience — receiving a damaged vial is definitely not what we want for any customer.
It’s also concerning to hear that you haven’t received a reply yet. Our support team normally responds within 24–48 hours, so your message may have been missed or delayed. We’d be happy to sort this out for you.
Please send us a direct message or email us at support@alphainfuse.com with your order number and a photo of the broken vial, and we’ll arrange a replacement right away.
Since you’ve only been using the product for about 3 weeks, it’s still early — many users start noticing changes between 4–6 weeks of consistent use. But first, let’s make sure you have a proper replacement so you can continue the treatment without interruption.
We appreciate you bringing this to our attention and we’ll make sure it gets resolved.
– AlphaInfuse Support Team
Missing confirmation email
Was worried at first after I made payment and not receiving any confirmation email, thus I send an enquiry to the support team and was attended promptly by Victoria, swiftly solved my issues by requesting some of my details and my confirmation email as well as my order number was sent to me, great customer service… kudos to that
February 27, 2026
Unprompted review
Reply from Alphainfuse
Hi Adrian,
Thank you for sharing your experience.
We understand how concerning it can be not to receive a confirmation email right away after placing an order. Occasionally, confirmation messages can be delayed or filtered due to email system issues, but we’re glad to hear that the matter was resolved quickly once you reached out.
It’s great to know that your inquiry was handled promptly and that the order details and confirmation were provided to you without delay. We truly appreciate your kind words and your recognition of the support you received.
– AlphaInfuse Support Team
Advertisement
Today I received my 1st product
Today I received my 1st product. Support team was very helpful to follow up my order. i wish it will help to grow my hair. Waiting for see the results.
February 26, 2026
Unprompted review
Reply from Alphainfuse
Hi,
Thank you for sharing your experience.
We’re glad to hear that your first product has arrived and that our support team was helpful in following up on your order. Ensuring our customers are supported throughout the delivery process is very important to us.
We appreciate you giving AlphaInfuse a try and hope you have a great experience as you continue using the product. Thank you again for taking the time to share your feedback.
– AlphaInfuse Support Team
Customer Service …
I had a small issue and quite a few questions, all of which were received and answered by Victoria (customer support).
Everything was answered promptly and honestly, and due solely to how Victoria dealt with everything, I'm very impressed with the service I received. Thanks Victoria.
February 25, 2026
Unprompted review
Reply from Alphainfuse
Hi Ross,
Thank you for taking the time to share your experience.
We’re very pleased to hear that your questions and concerns were addressed clearly and promptly. Providing honest, responsive support is something we value greatly, and it’s wonderful to know that the service you received left such a positive impression.
Your feedback means a lot to us, and we truly appreciate your kind words.
– AlphaInfuse Support Team
Very pleased after first 10 weeks
I’ve been using Alpha Infuse for the past 10 weeks and have noticed a slow progressive improvement over this time period. My hair feels thicker I am seeing new sprouting in the areas of my scalp that were balding.
December 30, 2025
Unprompted review
Reply from Alphainfuse
Hi Randall,
Thank you for taking the time to share your experience.
We’re pleased to hear that after 10 weeks of use you’ve started noticing gradual improvements. Seeing thicker hair and new sprouting in areas that were previously thinning is encouraging, and we truly appreciate you sharing your progress.
Hair regrowth is often a gradual process, and consistent use over time can make a meaningful difference. Thank you again for your feedback and for choosing AlphaInfuse.
– AlphaInfuse Support Team
Fast service
Fast service, customer service is friendly and helpful. Application is easy, waiting for results
February 25, 2026
Unprompted review
Reply from Alphainfuse
Hi Kevin,
Thank you for sharing your feedback!
We’re glad to hear that you had a smooth experience with our service and that our customer support team was friendly and helpful. It’s also great to know that the application process felt simple and easy to follow.
We appreciate you giving AlphaInfuse a try and hope you have a great experience as you continue your journey.
– AlphaInfuse Support Team
Advertisement
Doesn't work
Doesn't work. Gave me a really bad scalp, scabs and dandruff and no hair regrowth
February 1, 2026
Unprompted review
Reply from Alphainfuse
Hi Andrew,
Thank you for sharing your feedback.
We’re sorry to hear about your experience and the discomfort you described. That’s certainly not the experience we want anyone to have. Individual scalp sensitivities can sometimes occur with topical treatments, and we take concerns like this very seriously.
We’d really appreciate the opportunity to review your situation and help resolve it properly. Please reach out to our support team again so we can look into your order and make sure we turn your experience around.
– AlphaInfuse Support Team
Kudos to Customer Support rep Victoria
Customer support rep, Victoria, has been so helpful in tracking my lost order. She immediately responded to queries and even arranged a second order free of charge. This company stands by its product and service. Thank you !!!
February 25, 2026
Unprompted review
Reply from Alphainfuse
Hi Lou,
Thank you for sharing your experience, Lou.
We’re sorry to hear that your original order went missing during transit, as delivery issues can occasionally occur due to carrier handling. That said, we’re very glad the situation was resolved quickly and that a replacement order was arranged for you.
We truly appreciate your patience and your kind words about the support you received. Ensuring our customers are taken care of when unexpected issues arise is very important to us.
– AlphaInfuse Support Team
I have been looking for a while
I have been looking at this companies product for a while and wasn't sure if I am honest, but seeing the reviews i thought let's try it out what can I lose other than my already thinning and balding hair line lol.
So far I think its working but time will tell.
Ordering was easy and delivery was quick too.
Prics range depending on what supply you want also they have many discounts available to help reduce the costs aswell.
February 24, 2026
Unprompted review
Reply from Alphainfuse
Hi Wayne,
Thank you for taking the time to share your experience.
We understand that trying a new product can come with some hesitation, especially with so many options out there. We’re glad to hear that the ordering process was smooth, delivery was quick, and that you’re beginning to see encouraging signs so far.
We also appreciate your feedback regarding the available package options and discounts. It’s great to know that these made the process more accessible for you.
Thank you again for your thoughtful review and for giving AlphaInfuse a try.
– AlphaInfuse Support Team
Absolutely loved it
Absolutely loved it! Great quality and excellent service.
February 24, 2026
Unprompted review
Reply from Alphainfuse
Hi Avni,
Thank you for your kind words!
We’re thrilled to hear that you loved the product and had a great experience with both the quality and our service. Feedback like this truly means a lot to our team.
We appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
Advertisement
Victoria handled my inquiry quickly and…
Victoria handled my inquiry quickly and efficiently after my previous address defaulted in my order. I appreciate the level of service I received because of my error. Thank you very much for your help and support.
February 24, 2026
Unprompted review
Reply from Alphainfuse
Hi,
Thank you for taking the time to share your experience.
We’re glad to hear that your inquiry was handled quickly and that the issue with the address on your order was resolved efficiently. Small checkout errors can happen from time to time, and we’re always happy when matters are addressed promptly to keep everything on track.
We truly appreciate your kind words and your recognition of the support you received.
– AlphaInfuse Support Team
Victoria from customer service team was…
Victoria from customer service team was really helpful with enquiry. Looking forward to to try the product
February 24, 2026
Unprompted review
Reply from Alphainfuse
Hi Ammar,
Thank you for sharing your feedback.
We’re glad to hear that your inquiry was handled in a helpful and timely manner. Providing clear support and assistance to our customers is something we always strive for.
We appreciate you giving AlphaInfuse a try and hope you have a great experience once you begin using the product.
– AlphaInfuse Support Team
Great customer service
Great customer service, keeps you well updated about your order and very professional service, very much impressed with the customer care service ,, especially Victoria and her entire team, thankyou
February 23, 2026
Unprompted review
Reply from Alphainfuse
Hi Nilkant,
Thank you for your kind feedback!
We’re very pleased to hear that you had such a positive experience with our customer service and that you felt well informed throughout your order process. Providing professional and attentive support is something we always strive for.
We truly appreciate your kind words and your recognition of the support you received.
– AlphaInfuse Support Team
My experience with customer support was excellent
My experience with customer support was ideal, fast, and most of all, Victoria really tried to help me. Also, they answered my questions very quickly.
February 22, 2026
Unprompted review
Reply from Alphainfuse
Hi Marcelo,
Thank you for taking the time to share your experience.
We’re very pleased to hear that your interaction with our customer support team was fast and helpful. Providing quick responses and making sure customers feel supported is always a priority for us.
We truly appreciate your kind words and your recognition of the assistance you received.
– AlphaInfuse Support Team
Advertisement
Reply from Alphainfuse
Hi Graham,
Thank you for your feedback!
We’re glad to hear that you had a positive experience with the communication. Providing clear and timely updates is something we always strive for.
We truly appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
Speedy response from customer support!
Speedy response from customer support!
February 22, 2026
Unprompted review
Reply from Alphainfuse
Hi Chase,
Thank you for your feedback!
We’re glad to hear that you received a speedy response from our customer support team. Providing quick and helpful assistance is something we always strive for.
We truly appreciate you taking the time to share your experience.
– AlphaInfuse Support Team
Very Quick Customer Support
I bought a few packs during the night and didn’t notice I added the wrong address for delivery. Victoria answered me first thing in the morning and forwarded the issue to the correct department. Can’t wait to try this product out.
February 22, 2026
Unprompted review
Reply from Alphainfuse
Hi Marcelo,
Thank you for sharing your experience.
We’re glad to hear that the situation with the delivery address was addressed quickly and that your request was forwarded to the appropriate team. Small order details can sometimes be missed during checkout, and we’re always happy when matters are handled promptly to keep everything on track.
We truly appreciate your kind words and hope you have a great experience once your package arrives.
– AlphaInfuse Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.