There was a perfect match between what the client was looking to achieve and my area of expertise. Marco mine contact at AlphaSights for this project was very professional
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
About AlphaSights
Written by the company
About AlphaSights
Founded in 2008, AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with experts who have subject-matter experience in a specific industry. With 1500+ employees working across nine offices across the US, Europe, the Middle East, and Asia, AlphaSights is powered by our people and is consistently rated “Excellent” here on Trustpilot.Our Client Service team members identify and engage subject-matter experts who can assist our clients in their market research. Interactions can take the form of calls, surveys, meetings, or longer-term advisories. AlphaSights experts range from C-suite executives to functional professionals to customers deeply familiar with the products or services of companies that our clients care about.
When we believe your professional experience is of interest to one of our clients, you’ll receive a direct call or message from an Associate at AlphaSights. Whether you’re an executive, doctor, buyer, academic, engineer, or anything in between, your knowledge is unique and may be particularly helpful for our clients.
If you are interested, please get back to the AlphaSights team member who contacted you and they will gladly share more details and answer any remaining questions.
Learn more about what AlphaSights does and what it means to be an AlphaSights expert: About AlphaSights AlphaSights Experts AlphaSights FAQs Expert testimonials Contact us Still unsure what this is all about? Wondering if it’s a legitimate opportunity? Not trusting this would be time well spent? Read about other AlphaSights experts’ experiences with us in these reviews!
Contact info
Thames Court, 1 Queenhithe, EC4V 3DX, London, United Kingdom
- +44 20 7399 9750
- admin@alphasights.com
- alphasights.com
Replied to 98% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love working with AlphaSights
I love working with AlphaSights, which allows me to share my insights with people who need them.
Survey was relatively simple
Survey was relatively simple, but took longer than anticipated given the pre survey questions

Reply from AlphaSights
It was an easy positive interaction
It was an easy positive interaction. The person had some knowledge of the industry and I was able to convey the information easily.
Good Experience
Highly professional personnel
Highly professional personnel. Easy to work with. Recommended.
Communication with client was very productive
Communication with client was very productive, detailed discussion on all related topics.
Good source of hour-long engagements
I appreciate the advisory engagements they provide. Call mechanics could be improved.
Their "Experts" are just plucked from LinkedIn - I was almost one of them
In good conscience, based on my experiences at being contacted by them for work, I could not recommend their services.
I have been contacted several times now and asked if I could consult with a client of theirs on short notice, based only on my linkedin profile. No real vetting of my knowledge. They have also changed what they were asking for when I've initially told them I don't have that experience.
The "experts" they use are often just people with some industry experiences off of LinkedIn who are either desperate for money or morally okay with misrepresenting themselves and their knowledge. Companies using them could do better by simply trawling LinkedIn and messaging people themselves.

Reply from AlphaSights
Positive process
Overall, the experience was nice and smooth. The agent has great follow-up and problem-solving.
High-quality consulting interactions
All my consulting interactions mediated through AlphaSights have been high-quality interactions with serious clients, and all the before/during/after processes have been smooth and efficient.
Repeated Unsolicited Contact and Failure to Honor Opt-Out Requests
AlphaSights has repeatedly engaged in unsolicited outreach to my company with requests that are completely unrelated to our business.
Despite having no prior relationship, they continue to send communications that are not only irrelevant but also fail to meet basic compliance standards for commercial email practices. Their messages do not provide a clear or functional unsubscribe mechanism, which raises serious concerns regarding compliance with the CAN-SPAM Act (15 U.S.C. § 7701 et seq.) and other applicable consumer protection and electronic communications laws.
More concerning, I have explicitly requested that all communications cease. That request has been ignored. Continued outreach after a direct cease request demonstrates a disregard for professional boundaries and regulatory compliance.
From a cybersecurity standpoint, their approach is also problematic. Sending unsolicited emails with links and attachments from unknown sources is exactly how many organizations are compromised. Any reputable company should understand and respect that.
This pattern of behavior reflects poorly on their organization and raises legitimate concerns about their operational practices, compliance awareness, and respect for businesses they contact.
I would strongly caution others against engaging with AlphaSights based on this experience

Reply from AlphaSights
Ease of working with the representative…
Ease of working with the representative and the knowledge sharing questions were clear.
I am an expert in logistics and…
I am an expert in logistics and overland transport with 20 years of hands-on experience. Since 2022, I have been serving as the Department Head of the Transportation Team at Zuellig Pharma Korea Ltd. >
Previously, I was the Logistics Team Leader at Jeil Pharma Holdings Inc. (2017–2022), where I led drug distribution, cold chain management, and various process improvement projects. My background also includes overseeing domestic distribution at Best L&F.
From 2006 to 2017, I worked at CJ Logistics Corporation as an Assistant Manager in the Transportation Operating Team. During this decade, I managed land transport contracts, cost optimization, and direct negotiations with shippers and customers. I began my career in 2003 at JL Co., Ltd. >
With my extensive experience in overland transport and contract management, I am well-qualified to provide strategic insights and relevant information on these topics.
Great company and excellent service
Amazing company to deal with and…
Amazing company to deal with and informative on projects
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







