Packed in like sardines on to a minibus after FlixBus outsourced this journey to Alpine Fleet. Not at all comfortable for a 2+ hour journey.

My departure time was also changed from 1pm to 2pm with no explanation why or checking with me that that was ok for my schedule.

The communication from Alpine Fleet was fairly quick though, responsive via WhatsApp.

First of all the connection with the client- Me 24/7 was great! Very calm and pleasant trip with good drivers! I arrived on time! Appreciate and recommend! Thank you!

Excellent service and very friendly and smooth process will use again

Excellent service and very smooth will use again

Door to door service. All staff were welcoming, friendly, helpful and easy to deal. A great experience. Lily went out of her way to solve what was a big mistake (leaving my phone on the bus) a stress free easy solution. Communication from the whole team was great. Thank you all. I would recommend this company to anyone and will definitely be using them again. Thanks all….

I was not provided transportation through to my final destination only to the transfer point.

Update: The below response from the company is not true. I reconfirmed at the airport when I was rebooked on a later transfer that travel would still be through to my final destination (beyond Moutiers). If it was communicated to me before departing geneva that I would only be able to get partially to my destination, which is understandable due to my need for a later transfer, I would have sought other options. Instead I was put in a situation where I was in a remote area, with no alternative but to seek a ride from other travelers (as suggested by an Alpine fleet employee!) heading in a similar direction, late at night as a woman traveling by myself. Ladies, pay up a bit for your own safety and book with a less chaotic company. There are MANY transfer options from Geneva to the French alps area (which I learned upon landing at the airport).

I am writing to express my absolute disgust with your service.
After you forced me to change my booking from 06:00 to 04:00 and refused a refund, your driver was 15 minutes late. You left me standing outside in -6°C freezing cold in the middle of the night. This is not just poor service; it is dangerous and pathetic.
I demand a full refund and additional compensation for this nightmare immediately. Make no mistake: If I am not compensated within 24 hours, I will make it my personal mission to post this experience—including screenshots of your refusal to help—on every travel site, social media platform, and review board online. I will ensure every potential customer knows exactly how you treat people.
I expect a confirmation of my refund today.
Alon

Absolutely superb service.
From the start there was clear communication and as the time approached confirmation of plans, flight times and destination addresses to ensure a smooth end to each day.
Honestly cannot fault Alpine Fleet (Geneva to Val d’Isere return) for a gang of 13 over Easter 2026.

Booked a bus transfer with Alpine Fleet using FlixBus app. 24 hours post booking, Alpine Fleet advised they could not offer the appointed time service and offered an alternative 3 hours earlier or a full refund. Refund was agreed and advised funds would be received within 30 days. Over 40 days later no sign of refund despite many follow up emails with Alpine Fleet.
FlixBus are also offering services that do not exist, my transfer was still showing as available up to the intended day of departure, when it clearly could not be honoured.
Be wary of both Alpine Fleet & Flixbus as they are advertising services which they cannot fulfil.

Easy and good value

On time! Comfortable and a great costumer experience! Shout out to Lucy in Avoriaz. Super helpful and going above and beyond on her job!

Good communication and journey

Fantastic coach company with great service. They were very flexible with my booking and communicated clearly throughout the process. When I arrived at the airport earlier than expected, I went to the counter and they kindly arranged for me to catch an earlier departing coach on the spot, getting me to my destination without delay.

A special shout-out to Anna at Geneva Airport, who was incredibly helpful and carried out her work with a warm and welcoming smile. I highly recommend Alpine Fleet.

Great company, very helpful, on time and friendly

Very straightforward and easy booking.
Staff at airport extremely helpful and transfer to our location was seamless. Our collection pickup point back to the airport was not where the driver was waiting, however this was resolved easily as we were in a position to be brought to where the driver was waiting.
I would definitely recommend Alpine Fleet.

Booking process, pre travel communications, punctuality, drivers and quality of vehicles all excellent

Reliable transportation service. Easy online booking procedure. Bus was OK (surprising: car licence plate of Lithuania). Driver was ok. Price was ok. Short term changes of bus departure times seem to be not avoidable because people are coming/leaving with different flights...

Good service to Val Claret, Tignes. The staff in Geneva were very organised and friendly. Driver was great. Staff along the way also helpful and informative. Easy to book and all went accordingly.

Quick and easy to navigate.

There are so many moving parts with airport transfers. Alpine fleet seem to seamlessly navigate these and get you to your destination. Maybe not on time but they get you there which is more than a lot of other companies do.