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Alpy.com Reviews 12,642

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the attractive and competitive pricing, often noting significant savings compared to booking directly. The booking process is consistently described as simple, straightforward, and efficient, with many appreciating the ease of making changes and the clear communication. People also commend the excellent service, the helpful and polite staff, and the overall smooth user experience, from booking to picking up rentals. However, some customers were not happy with the lack of flexibility, particularly when needing to make last-minute changes or when issues arose with their bookings. A few other people also felt that the service did not always meet expectations, especially regarding equipment availability and the efficiency of the pickup process, leading to frustration and wasted time.

What people talk about most

Price

Clients share positive opinions on price, often finding it easy to compare and book at better rates than... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy, quick, and... See more

Service

People report positive experiences with service. Customers consistently praise the helpful, efficient, and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the website... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be polite, friendly, and... See more

Based on these reviews

Rated 5 out of 5 stars

The staff at Sport Beat in downtown Flims were always polite and helpful. I was welcome to change skis when needed to suit changing snow conditions. The skis provided were current-year models and in... See more

Company replied

Rated 5 out of 5 stars

Easy booking process. Order at shop already processed ( weight & height for skis etc) before we arrived for collection so quick & easy fitting. Good equipment & good value for money

Company replied

Rated 5 out of 5 stars

Our stay at Fischer Ferienhaus was excellent. The location near the ski restort of Obertauern was a good distance from the noise of the town. The view was beautiful. The apartment was clean and wel... See more

Company replied

Rated 5 out of 5 stars

Did the usual Google searches and Alpy came out best. Then googled Alpy to find out about them before booking, wanted to make sure they were a reputable company. Booking process was very simple and... See more

Company replied


Company details

  1. Ski Rental Service
  2. Snowboard Rental Service
  3. Sports Equipment Rental Service

Written by the company

Your hassle-free ski rental starts here. As Europe's leading ski rental marketplace, we connect you with over 1,150 partner shops in 11 countries. Skip the long lines and the heavy lifting. Book your high-quality ski and snowboard gear online in just a few steps and pick it up at a convenient location, or even have it delivered and save up to 65%. With us, you save time, money, and can get straight to what matters: enjoying the slopes.

Your Perfect Ski Day, Made Easy

Written by the company

Book Smart. Ski More.
With Alpy.com, you get more than just a booking—you get a seamless start to your ski holiday. Our mobile-friendly platform and multilingual support make it easy to find the perfect gear, save up to 65% on rentals, and enjoy free cancellation until the day before pick-up.

Your Satisfaction, Guaranteed

100% Satisfaction or Your Money Back

We are committed to ensuring you are completely satisfied with your ski rental. If you're not happy for any reason, simply contact us for a full refund or exchange.

Contact info

Promotion box for Alpy.com

The Magic Potion for your ski rental

Compare over 1 150 Alpy.com ski rental locations all across the alps.

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 5 out of 5 stars

So convenient

Comparing prices and hire packages online was super straightforward, showing the best discounts possible in the resort for that week! I received the booking confirmation and store collection receipts within a minute of paying online. I will definitely use Alpy again for my next ski trip - much easier than navigating each individual store's websites.

March 26, 2026
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Reply from Alpy.com

Hello
Thank you for review.
We hope to see you again soon on our website.
With kind regards,
The Alpy.com team

Rated 5 out of 5 stars

Easy to book.

Easy to book.
Good ski rental shop.

March 3, 2026
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Reply from Alpy.com

Hello
Thank you for review.
We hope to see you again soon on our website.
With kind regards,
The Alpy.com team

Rated 5 out of 5 stars
Alpy.com logo

Reply from Alpy.com

Hello
Thank you for review.
We hope to see you again soon on our website.
With kind regards,
The Alpy.com team

Rated 2 out of 5 stars

I booked skiis but gfot to pay for one…

I booked skiis but gfot to pay for one extra day because shop has been cheating.

March 30, 2026
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Reply from Alpy.com

Hello

Thank you for your review.

Could you please send us an email at info@alpy.com so we can further help you with your case.

With kind regards,

The Alpy.com team

Rated 5 out of 5 stars

Straightforward great price and service

Booked skis and snowboard through Alpy, all very straightforward and with very good discount and prices. Used Ski Republic shop (pas de la Casa) who have always given good price and service in other resorts previously and were very good again this time

March 22, 2026
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Reply from Alpy.com

Hello
Thank you for review.
We hope to see you again soon on our website.
With kind regards,
The Alpy.com team

Rated 5 out of 5 stars

Good price

Good price, easy booking and great service! Rented skis, boots and snowboards for entire family.

March 28, 2026
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Reply from Alpy.com

Hello
Thank you for review.
We hope to see you again soon on our website.
With kind regards,
The Alpy.com team

Rated 5 out of 5 stars

Great service

Great service, quick and easy got my skis within 10 minutes and even ended up buying them off the for a great price, thankyou so much

March 13, 2026
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Reply from Alpy.com

Hello
Thank you for review.
We hope to see you again soon on our website.
With kind regards,
The Alpy.com team

Rated 5 out of 5 stars

Perfect

Perfect, great value.

March 15, 2026
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Reply from Alpy.com

We appreciate your positive feedback! We're happy to hear that you found great deals.

Your Alpy.com Team

Rated 5 out of 5 stars

Easy to book

Easy to book. Reasonable price. No hassle at shop. Equipment provided fine. Basically ‘ as on the tin!’ 😀

March 13, 2026
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Reply from Alpy.com

We're happy to hear booking was easy, the price reasonable, and the equipment satisfactory! We appreciate your positive feedback and are glad you enjoyed your experience.

Your Alpy.com Team

Rated 4 out of 5 stars

Very quick and easy

April 4, 2026
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Reply from Alpy.com

We're glad you found the process quick and easy! Thank you for your feedback; we appreciate you taking the time to share.

Your Alpy.com Team

Rated 5 out of 5 stars

The whole process was simple

The whole process was simple. Upon arrival we were in and out of the gore shop in 20min and I saved about 50% on the costs of going direct.

March 26, 2026
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Reply from Alpy.com

We're happy to hear that the process was simple and efficient for you. We're also glad you saved money by choosing our services. Thank you for your positive feedback!

Your Alpy.com Team

Rated 5 out of 5 stars

Cheap,good service and friendly

Cheap, good service and easy to collect, definitely recommend, thanks and will use next time ☺️

March 28, 2026
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Reply from Alpy.com

We're happy to hear that you found our service affordable and easy to use! We appreciate your recommendation and look forward to serving you next time.

Your Alpy.com Team

Rated 5 out of 5 stars

Great online deals. Simple user friendly

Great online deals. Simple, user-friendly, and straightforward. I’d definitely come back anytime.

April 1, 2026
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Reply from Alpy.com

We're happy to hear that you found our online deals great and the platform user-friendly. We appreciate your positive feedback and are glad you enjoyed your experience.

Your Alpy.com Team

Rated 3 out of 5 stars

Price is OK, hard to find

Price is OK, but was very hard to find the place. It is basic to have a link to Google maps. Ski shop needs a car to arrive there, which is not mentioned.

March 28, 2026
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Reply from Alpy.com

We appreciate your feedback and are sorry you had difficulty finding us. We'll look into providing a Google Maps link and clarifying the ski shop's location accessibility.

Your Alpy.com Team

Rated 5 out of 5 stars

Had a few problems they were great…

Had a few problems they were great sorted us straight away. The staff at geneva were excellent. We have used them twice this season and will be using them next season .

March 22, 2026
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Reply from Alpy.com

We're happy to hear that the team in Geneva provided excellent support and quickly resolved the issues you encountered. We appreciate your continued trust and look forward to assisting you next season.

Your Alpy.com Team

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