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Alpy.com Reviews 12,641

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the attractive and competitive pricing, often noting significant savings compared to booking directly. The booking process is consistently described as simple, straightforward, and efficient, with many appreciating the ease of making changes and the clear communication. People also commend the excellent service, the helpful and polite staff, and the overall smooth user experience, from booking to picking up rentals. However, some customers were not happy with the lack of flexibility, particularly when needing to make last-minute changes or when issues arose with their bookings. A few other people also felt that the service did not always meet expectations, especially regarding equipment availability and the efficiency of the pickup process, leading to frustration and wasted time.

What people talk about most

Price

Clients share positive opinions on price, often finding it easy to compare and book at better rates than... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently describing it as easy, quick, and... See more

Service

People report positive experiences with service. Customers consistently praise the helpful, efficient, and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the website... See more

Staff

Customers had positive experiences with staff. Many reviewers found the staff to be polite, friendly, and... See more

Based on these reviews

Rated 5 out of 5 stars

The staff at Sport Beat in downtown Flims were always polite and helpful. I was welcome to change skis when needed to suit changing snow conditions. The skis provided were current-year models and in... See more

Company replied

Rated 5 out of 5 stars

Easy booking process. Order at shop already processed ( weight & height for skis etc) before we arrived for collection so quick & easy fitting. Good equipment & good value for money

Company replied

Rated 5 out of 5 stars

Our stay at Fischer Ferienhaus was excellent. The location near the ski restort of Obertauern was a good distance from the noise of the town. The view was beautiful. The apartment was clean and wel... See more

Company replied

Rated 5 out of 5 stars

Did the usual Google searches and Alpy came out best. Then googled Alpy to find out about them before booking, wanted to make sure they were a reputable company. Booking process was very simple and... See more

Company replied


Company details

  1. Ski Rental Service
  2. Snowboard Rental Service
  3. Sports Equipment Rental Service

Written by the company

Your hassle-free ski rental starts here. As Europe's leading ski rental marketplace, we connect you with over 1,150 partner shops in 11 countries. Skip the long lines and the heavy lifting. Book your high-quality ski and snowboard gear online in just a few steps and pick it up at a convenient location, or even have it delivered and save up to 65%. With us, you save time, money, and can get straight to what matters: enjoying the slopes.

Your Perfect Ski Day, Made Easy

Written by the company

Book Smart. Ski More.
With Alpy.com, you get more than just a booking—you get a seamless start to your ski holiday. Our mobile-friendly platform and multilingual support make it easy to find the perfect gear, save up to 65% on rentals, and enjoy free cancellation until the day before pick-up.

Your Satisfaction, Guaranteed

100% Satisfaction or Your Money Back

We are committed to ensuring you are completely satisfied with your ski rental. If you're not happy for any reason, simply contact us for a full refund or exchange.

Contact info

Promotion box for Alpy.com

The Magic Potion for your ski rental

Compare over 1 150 Alpy.com ski rental locations all across the alps.

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 1 out of 5 stars

The website isn’t great

The website isn’t great. I put boots on the order but the add to the order button is also cancel the order so when I paid it wasn’t on there which was annoying. It just adds stress to something which should be easy

April 3, 2026
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Reply from Alpy.com

Thank you for your feedback. We're sorry to hear that you experienced difficulty with the website when ordering your boots. We will investigate the issue to improve our customers' experience.

Your Alpy.com Team

Rated 5 out of 5 stars

Thank you for the great support in…

Thank you for the great support in changing material and follow up!

April 3, 2026
Alpy.com logo

Reply from Alpy.com

We're happy to hear that our support was helpful during the material change and follow-up process. Thank you for your positive feedback; we appreciate it!

Your Alpy.com Team

Rated 5 out of 5 stars

Excellent friendly staff and very…

Excellent friendly staff and very helpful, will use alpy again

March 10, 2026
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Reply from Alpy.com

We're happy to hear that our staff were helpful and friendly! Thank you for your positive feedback; we look forward to serving you again.

Your Alpy.com Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, quick and easy collection and drop off. Good value!

March 26, 2026
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Reply from Alpy.com

We're happy to hear that you found our staff friendly and the process quick and easy! We appreciate your positive feedback on the value.

Your Alpy.com Team

Rated 5 out of 5 stars

Very good site to order the ski’s…

Very good site to order the ski’s online and at a good price!

April 1, 2026
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Reply from Alpy.com

We're happy you found our site a very good way to order skis online at a good price! Thanks for your positive feedback.

Your Alpy.com Team

Rated 5 out of 5 stars

Excellent service

Excellent service, very easy to use, friendly staff and kit was great.

March 21, 2026
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Reply from Alpy.com

We appreciate your positive feedback! We're happy to hear that you found our service excellent, the kit great, and our staff friendly and helpful.

Your Alpy.com Team

Rated 4 out of 5 stars

Easy to book

March 30, 2026
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Reply from Alpy.com

We're glad that booking ski equipment was easy. Thank you for your positive feedback and for trying Alpy.com!

Your Alpy.com Team

Rated 5 out of 5 stars

So easy to book ski equipment

I had never heard of Alpy.com before but it was an excellent service and made booking ski equipment so easy. Got a discount as well.

March 21, 2026
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Reply from Alpy.com

We're glad that booking ski equipment was easy and that you received a discount using our service. Thank you for your positive feedback and for trying Alpy.com!

Your Alpy.com Team

Rated 5 out of 5 stars

Easy

Very easy to compare

March 31, 2026
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Reply from Alpy.com

We appreciate your positive feedback; we are so happy that you found it easy to compare different options on our website.

Your Alpy.com Team

Rated 5 out of 5 stars

easy to book

easy to book, friendly staff

March 24, 2026
Alpy.com logo

Reply from Alpy.com

We're happy booking was easy and our staff were friendly! Thank you for your review; we appreciate your feedback.

Your Alpy.com Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, very help full.

March 23, 2026
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Reply from Alpy.com

We're happy to hear that you received excellent and helpful service throughout your experience. Thank you for your positive feedback!

Your Alpy.com Team

Rated 5 out of 5 stars

Great value

Great value. Easy to use

March 31, 2026
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Reply from Alpy.com

We're happy to hear that our product offers great value and ease of use. Thank you for your positive feedback; we appreciate it.

Your Alpy.com Team

Rated 5 out of 5 stars

Convenient and affordable

Super easy, cheaper than booking directly with the rental place and everything ran smoothly!

March 24, 2026
Alpy.com logo

Reply from Alpy.com

We're happy to hear that our service was easy to use, more affordable, and that everything went smoothly for you. Thank you for your positive feedback!

Your Alpy.com Team

Rated 5 out of 5 stars

Great value

Great value

March 23, 2026
Alpy.com logo

Reply from Alpy.com

We're happy to hear that you found good deals. Thanks for the positive review!

Your Alpy.com Team

Rated 5 out of 5 stars

So easy to book..

So easy to book and with a great discount offer. I made a few errors on booking and these were amended swiftly

March 23, 2026
Alpy.com logo

Reply from Alpy.com

We're so glad booking was easy and you got a discount. We appreciate you noting how quickly we corrected your booking errors. Thanks for the positive review!

Your Alpy.com Team

Rated 5 out of 5 stars

Easy to book and very reasonably…

Easy to book and very reasonably priced. Smooth pick up from ski rental shop.

March 23, 2026
Alpy.com logo

Reply from Alpy.com

We're so glad to hear that booking was easy and the prices reasonable! We appreciate your feedback regarding the smooth pick-up process.

Your Alpy.com Team

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