Altered Labs Reviews 

15
•
TrustScore 3 out of 5

3.2

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Company details

  1. Computer Accessories Store

Written by the company

Custom Gaming Controllers Designed By You, Built By Us.


Contact info

3.2

Average

TrustScore 3 out of 5

15 reviews

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1-star

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3.2

All reviews

(15)

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Rated 3 out of 5 stars

Now waiting for refund

Will say my experience with these well, my son who always wanted a custom remote controller for a few years now a particular colour and design etc.
Luckily for Christmas not birthday !
All was picked 2 week got an email parts aren’t going to be in for 2 week, didn’t mind than 2 weeks later after that, we don’t have that colour and not at a good spec, we have this one though although the nice gesture of other extra to compensate.
This remote isn’t custom anymore think what you pay should be all 100%
Waiting on refund been 2 days so hopefully get soon as back to square one.

November 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Ordered a controller and never received…

Ordered a controller and never received an estimated delivery date, however when I sent an email to query this I got a reply very quickly which was very helpful and informative, controller arrived a few days later, good quality and well done :).

February 22, 2022
Rated 5 out of 5 stars

The controller I received was amazing

The controller I received was amazing, it looks and feels perfect, I had a slight issue where I wasn't sure if it was coming or not but I emailed and they responded within the hour and resolved my issue.

November 17, 2021
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Rated 5 out of 5 stars

I love this product!

I love this product!
I got a xbox series controller with a custom skin, it feels so good to the touch and the controller just works.
10/10 worth the price.

November 17, 2021
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Rated 5 out of 5 stars

Great customer service

A really nice product that arrived quickly. Some of the items I'd ordered were out of stock but these were refunded without any hassle. Would definitely use altered labs again.

January 5, 2021

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