Always Software Reviews 141

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Easy, fast and reliable service from ALWAYS Software and great attention from Richard V. Everything went smoothly from payment to download ( be patient, it is 5Gb to download) and activating the ke... See more

Company replied

Rated 2 out of 5 stars

Too much of a hassle to find and then download your file to my computer. Too complicated. The package was anly a basic security package, with the normal functioinality needed to be purchase... See more

Company replied

Rated 5 out of 5 stars

Andrew was awesome with support after the product key for my device did not work initially. Guided me through various trouble shooting solutions and then finally a replacement key did the trick. Than... See more

Company replied

Rated 5 out of 5 stars

I bought a 2016 version of Microsoft Office for Mac, but, for some reason, I couldn't activate it. After many attempts, I was finally able to do it. Kevin guided me and was very patient. The customer... See more

Company replied

Company details

  1. Computer Software Store
  2. Software Vendor

Written by the company

Welcome to Always Software, your trusted gateway to all things Microsoft! Our website is dedicated to providing genuine Microsoft licences at prices that will leave you smiling. With an array of products ready for immediate download, your favourite software is literally a click away. Worried about compatibility or need assistance with installation? Fear not, our multilingual technical support team is on hand 24/7, ready to assist you every step of the way. Whether you need help in English, Spanish, French or any other language, you'll always find a friendly hand ready to assist. At Always Software, we believe in quality, accessibility, and customer satisfaction. We take pride in offering legitimate licences at unparalleled prices, with a hassle-free purchasing process and a customer experience that exceeds all expectations. Don't delay, explore our offers today and discover why we are the preferred choice for tech enthusiasts across the globe. Your Microsoft solution awaits, and we're here to make it happen!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

141 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great products

Great products, great support

November 25, 2025
Always Software logo

Reply from Always Software

Thank you for your wonderful feedback!
We’re delighted to hear that you’re satisfied with both our products and our support. Providing quality and reliable assistance is always our priority.
If you ever need anything else, we’re here to help!

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Rated 5 out of 5 stars

Very helpfull, thank for helping me

Very helpfull, i am satisfyed

September 2, 2024
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Reply from Always Software

Thank you for your kind words! We’re glad to hear that our support team was able to assist you through the activation process and resolve the issues. Providing patient and helpful support is a priority for us. We appreciate your recommendation and look forward to assisting you again in the future. If you need any further help, please don’t hesitate to reach out.

Rated 5 out of 5 stars

I had a small problem with my key…

I had a small problem with my key downloading , but it was sorted in 90 seconds by the support team
Very impressed

September 1, 2024
Unprompted review
Always Software logo

Reply from Always Software

Thank you for your feedback! We’re glad to hear that our support team was able to resolve your issue quickly. Providing efficient and reliable service is our top priority, and we’re thrilled that you had a positive experience. If you have any more questions or need further assistance, please don’t hesitate to contact us.

Rated 5 out of 5 stars

fantastic support

fantastic support - had some issues activating - team helped me through the process and where very patient while we resolved the issue. Highly recommend !

August 31, 2024
Unprompted review
Always Software logo

Reply from Always Software

Thank you for your kind words! We’re glad to hear that our support team was able to assist you through the activation process and resolve the issues. Providing patient and helpful support is a priority for us. We appreciate your recommendation and look forward to assisting you again in the future. If you need any further help, please don’t hesitate to reach out.

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Rated 4 out of 5 stars

office 2021

receipt of product key was delayed by 6 hours otherwise 5 stars. installed without issues. works fine. no billing issues.

August 17, 2024
Always Software logo

Reply from Always Software

Thank you for your feedback. We're pleased that you received your keys, but we apologize for the minor inconvenience of having to reach out through the website. Your input is valuable to us as we strive to enhance our service. Please don't hesitate to contact us if you need any further assistance.

Rated 5 out of 5 stars

A little hiccup with the site didn't…

A little hiccup with the site didn't prevent the excellent customer service rep from promptly solving the issue.

August 15, 2024
Unprompted review
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Reply from Always Software

Thank you for your feedback! We apologize for the hiccup you experienced, but we’re thrilled to hear that our customer service team was able to resolve the issue promptly. Your satisfaction is our top priority, and we appreciate your understanding. We look forward to serving you again in the future.

Rated 5 out of 5 stars

All great with Kevin

July 20, 2024
Unprompted review
Always Software logo

Reply from Always Software

Thank you for your feedback! We are pleased to hear that our response was quick and accurate to your problem. Our team strives to provide the best service possible and it’s great to know we met your expectations. We look forward to assisting you again in the future. If you have any other questions or need further assistance, please don't hesitate to reach out.

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