Stitchi Sewing Shop Reviews 

1,652
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptional quality of the fabrics and accessories, noting how durable, vibrant, and wonderful the materials feel. People often mention that the staff is extremely friendly, caring, and always ready to go the extra mile to provide helpful advice. Some people also felt that the delivery service is remarkably fast, with orders arriving securely packed within just a couple of days after purchase. Consumers truly love the clear and detailed tutorials and the wide variety of interesting projects available through the creative sewing club.

What people talk about most

Staff

Customers report a high level of satisfaction and delight with the staff, noting that team members are... See more

Product

People report positive experiences with product, highlighting the beautiful fabrics and top quality... See more

Quality

Clients share positive opinions on quality, consistently highlighting the beautiful fabric and amazing... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting the exceptionally fast... See more

Service

Customers consistently note positive experiences with service, describing it as second to none and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent small business with the best customer service. Phone calls and emails answered by the ladies themselves who can answer your questions. Orders posted the same day. Best quality fabrics a... See more

Company replied

Rated 5 out of 5 stars

The service is just second to none. I’ve been a Stitchi member since the pandemic and I have never been disappointed with the quality of the goods, or the service and the staff are so friendly and hel... See more

Rated 5 out of 5 stars

I cannot recommend Always Knitting and Sewing enough I found them by chance during lockdown on their facebook lives. Since then I became a stitchi club member, I’ve purchased the last 2 years adv... See more

Company replied

Rated 5 out of 5 stars

Amazing small business selling mainly cotton fabrics and accessories. I subscribe to the monthly subscription boxes which contain a project to make along with a detailed video. I’ve learnt so many new... See more

Company replied


Company details

  1. Hobby Store

Written by the company

Always Knitting & Sewing, Online Shop; polycotton fabric, cotton fabric, fat quarters, fat quarter bundles, ribbon , buttons, bias bindling, fleece, lace,


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,652)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great all round service

Always Knitting and Sewing are the best supplier of quilting and all things sewing. Their customer service is second to none. They are always at the other end of the telephone to help with anything sewing related. A very fast turnaround of orders too very often getting the items the next day.

August 25, 2025
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Rated 5 out of 5 stars

Great Customer Service

Just recently i ordered material from AKAS which arrived 2 days later, so very fast service indeed.
The staff are so friendly and nothing is too much trouble. You can call them and actually speak to a person. That doesn't happen much these days so thank you AKAS.

July 29, 2025
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Rated 5 out of 5 stars

It is always a pleasure to shop online…

It is always a pleasure to shop online with Always Knitting and Sewing. The website is easy to navigate and there is always plenty of choice of material and value for money. If you need help matching threads to material you can just ring and speak to one of the friendly staff members who will assist you and make sure everything matches. For a monthly fee you can access excellent tutorials and join the Stitchi Club. There is more to AKAS than their online shop. I can highly recommend this shop.

June 27, 2025

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