amandahairs.com Reviews 

885
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 410 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the hair, describing wigs as beautiful, full, soft, and natural-looking. Many people appreciate the responsive and helpful customer service, noting quick replies and effective assistance. Reviewers often express satisfaction with their purchases, highlighting the overall positive product experience. However, some customers were dissatisfied with product discrepancies, mentioning that wigs sometimes did not match advertised pictures, length, or density. Additionally, a few other people also felt that delivery times were longer than expected. Some reviewers were not happy with customer service, citing unresponsiveness and difficulties with returns or refunds when products differed significantly from expectations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers praise... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the hair as super soft, full, and true... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing dissatisfaction due to... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting negative experiences, citing... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting swift and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 st... See more

Rated 5 out of 5 stars

This is only a customer service review with Emily. I had emailed to cancel order and the response was fast and she convinced me not to cancel and stated they’d get this out fast. Emily was bet ready t... See more

Rated 5 out of 5 stars

I bought my first 2 wigs from Amanda Hairs and they are both very beautiful and very thick density. I do Highly recommend them!

Rated 5 out of 5 stars

I am very happy with my quality wig from AmandaHair. The color is beautiful and doesn't have a bad smell. The order shipped fast, is packaged well and comes with a satin bag for travel or storing. Thi... See more


4.0

Great

TrustScore 4 out of 5

885 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(885)

407 reviews in the last 12 months

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Rated 5 out of 5 stars

The unit is by far one of my favorites

The unit is by far one of my favorites. The hair is so soft doesn’t tangle too much, easy to put on a go. the one I got didn’t have the drawstring and was a little small. It would be great to have a more versatile size for us big heads but honestly it’s worth it . Customer service was pretty good too.

April 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Happy first time customer

Just received my wig and she is gorgeous!! The first "put on and go" wig that I've purchased that I didn’t need to cut the lace. My wig had a customized color, so shipping took about 2 weeks. Customer service was very responsive and replied to my queries within a few hours. I was skeptical because of the price ($89 for a 14" loose wave, balayage brown color), but I am so happy that I made the purchase. I will be ordering from Amanda Hair again!

May 21, 2026
Unprompted review
Rated 4 out of 5 stars

They sent me the wrong wig but it’s nice mostly …

The hair is super soft and holds curls really well I was disappointed when I ordered a loose wave wig 26inches and received a lightly curled wig that was not loose wave and they also only offered me a 15$ discount on my next purchase when I offered to return however the hair is really good and the lace is good also I’ve added heat to the hair and it’s the same amount of softness as it was originally 2 weeks ago I’m not sure how it’s going to do after a wash but overall even with the wrong wig being shipped to me it’s a good quality wig. I definitely would prefer to receive the correct wig next time especially if I’m ordering something that is supposed to have extra density and a different curl pattern what I got was cool.

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service & Misleading Sizing

UPDATE: To their reply. I've sent 9 emails asking for the return procedure, and they keep sending different ways to try this and that with the wig. I only want to get a refund. I have no use for the wig. The cap is small, and the lace is not 13 inches from ear to ear as described. It should not be this hard to get a refund when your website says "for any reason".

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I am very disappointed with my experience with this company. I ordered a highlighted curly wig online because the photos and videos looked beautiful. The shipping was extremely slow and took almost a month to arrive. When I reached out to customer service, I was told the wig was “custom made,” so I decided to wait because I really wanted the wig.

Once the wig arrived, I immediately noticed it was much smaller than advertised. It was supposed to be a 13x4 frontal lace wig, but it does not fit sideburn to sideburn and feels much smaller, closer to a 9x4. The wig has never been worn because it simply does not fit correctly.

I contacted customer service multiple times requesting a refund. Instead of honoring their own return policy, they kept telling me to get the wig professionally installed. There is nothing wrong with my installation skills, the wig itself is too small and not as advertised. I even sent them screenshots of their website stating they offer a full refund within 30 days, no questions asked. Since then, they have stopped responding to me.

This is actually my second purchase from this company. The first wig I purchased last year was also not the same color as advertised online. It was supposed to be ash blonde but arrived bleach blonde. I chose not to complain and kept it anyway. Unfortunately, this second experience, combined with the poor customer service and refusal to honor their refund policy, has left me extremely dissatisfied.

The wig itself may look nice visually, but customer service and honesty matter. I am only asking for the refund they promised on their own website. Because of this experience, I can only give this company 1 star.

May 14, 2026
Unprompted review
amandahairs.com logo

Reply from amandahairs.com

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

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Rated 5 out of 5 stars

Amazing customer service !

Emily was so helpful ! Her customer service skills are superb! I had questions about my order and she was very quick to respond with answers to my questions. Truly an amazing associate to have on your team .

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Definitely a great experience

Definitely a great experience, if there is a problem they are quick to resolve it and give solutions. Let talk and the quality of the hair, it soft, long and of good quality. Definitely buying from them again, again, again and again

May 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Love this hair so much!

Love this hair so much!! I was afraid of the cap not fitting since I have a really small head. But the rep contacted assured me that it would be fine and if not to contact her back. When I received the hair it immediately gave me heart eyes and fit perfectly!! I will definitely order from this company again ❤️

April 16, 2026
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Rated 1 out of 5 stars

I am very disappointed with this…

I am very disappointed with this company.

The product I received is completely different from what was advertised. The color is not as shown (it is more orange instead of brown) and the hair is much thinner than expected. This is not a small difference, but a significant mismatch.

I contacted customer service multiple times and provided photos as proof. However, instead of offering a proper solution, they only offered a small partial refund and refused to accept a return.

When I declined this, they stopped responding.

I would not recommend buying from this company, as the product does not match the description and customer service does not resolve the issue.

April 27, 2026
Unprompted review
amandahairs.com logo

Reply from amandahairs.com

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

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Rated 1 out of 5 stars

I purchased 2xs they sent the same THIN WIG

I purchased 2xs for veracity I purchased 30in 250% density promotional wig and it came really thin and not 30in.. I then purchased a 300% density 28in wig and they sent the same exact wig except it’s not 28in THIN! I spent twice as much for the 300% density I’m so disgusted with the scam because the customer service is terrible they do not reply to you. I’m not hoping for a refund just never purchasing with them again.

April 30, 2026
Unprompted review
amandahairs.com logo

Reply from amandahairs.com

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

Rated 5 out of 5 stars

Burmese curls are 🔥🔥🔥

Speedy internationally delivery, Thank you Amanda Hair, you exceeded my expectations!

The hair is awesome, it does shed a little more than usual, however the wig is high density. Them curls though ❤️

April 7, 2026
Unprompted review

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