I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 st... See more
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The unit is by far one of my favorites
The unit is by far one of my favorites. The hair is so soft doesn’t tangle too much, easy to put on a go. the one I got didn’t have the drawstring and was a little small. It would be great to have a more versatile size for us big heads but honestly it’s worth it . Customer service was pretty good too.
Happy first time customer
Just received my wig and she is gorgeous!! The first "put on and go" wig that I've purchased that I didn’t need to cut the lace. My wig had a customized color, so shipping took about 2 weeks. Customer service was very responsive and replied to my queries within a few hours. I was skeptical because of the price ($89 for a 14" loose wave, balayage brown color), but I am so happy that I made the purchase. I will be ordering from Amanda Hair again!
They sent me the wrong wig but it’s nice mostly …
The hair is super soft and holds curls really well I was disappointed when I ordered a loose wave wig 26inches and received a lightly curled wig that was not loose wave and they also only offered me a 15$ discount on my next purchase when I offered to return however the hair is really good and the lace is good also I’ve added heat to the hair and it’s the same amount of softness as it was originally 2 weeks ago I’m not sure how it’s going to do after a wash but overall even with the wrong wig being shipped to me it’s a good quality wig. I definitely would prefer to receive the correct wig next time especially if I’m ordering something that is supposed to have extra density and a different curl pattern what I got was cool.
Terrible Customer Service & Misleading Sizing
UPDATE: To their reply. I've sent 9 emails asking for the return procedure, and they keep sending different ways to try this and that with the wig. I only want to get a refund. I have no use for the wig. The cap is small, and the lace is not 13 inches from ear to ear as described. It should not be this hard to get a refund when your website says "for any reason".
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I am very disappointed with my experience with this company. I ordered a highlighted curly wig online because the photos and videos looked beautiful. The shipping was extremely slow and took almost a month to arrive. When I reached out to customer service, I was told the wig was “custom made,” so I decided to wait because I really wanted the wig.
Once the wig arrived, I immediately noticed it was much smaller than advertised. It was supposed to be a 13x4 frontal lace wig, but it does not fit sideburn to sideburn and feels much smaller, closer to a 9x4. The wig has never been worn because it simply does not fit correctly.
I contacted customer service multiple times requesting a refund. Instead of honoring their own return policy, they kept telling me to get the wig professionally installed. There is nothing wrong with my installation skills, the wig itself is too small and not as advertised. I even sent them screenshots of their website stating they offer a full refund within 30 days, no questions asked. Since then, they have stopped responding to me.
This is actually my second purchase from this company. The first wig I purchased last year was also not the same color as advertised online. It was supposed to be ash blonde but arrived bleach blonde. I chose not to complain and kept it anyway. Unfortunately, this second experience, combined with the poor customer service and refusal to honor their refund policy, has left me extremely dissatisfied.
The wig itself may look nice visually, but customer service and honesty matter. I am only asking for the refund they promised on their own website. Because of this experience, I can only give this company 1 star.

Reply from amandahairs.com
Great customer service and beautiful
Great customer service and beautiful, quality products. Definitely will be buying again soon!
Good quality hair minimum shedding very…
Good quality hair minimum shedding very soft no smell will order again
Amazing customer service !
Emily was so helpful ! Her customer service skills are superb! I had questions about my order and she was very quick to respond with answers to my questions. Truly an amazing associate to have on your team .
Definitely a great experience
Definitely a great experience, if there is a problem they are quick to resolve it and give solutions. Let talk and the quality of the hair, it soft, long and of good quality. Definitely buying from them again, again, again and again
Love this hair so much!
Love this hair so much!! I was afraid of the cap not fitting since I have a really small head. But the rep contacted assured me that it would be fine and if not to contact her back. When I received the hair it immediately gave me heart eyes and fit perfectly!! I will definitely order from this company again ❤️
Trouble with delivery FedEx left my…
Trouble with delivery FedEx left my package outside, but once I received my wig it’s curl pattern is fire and the texture is awesome
Beautiful hair great customer service I…
Beautiful hair great customer service I bought 3 wigs so far !!
Emily was very helpful with customizing…
Emily was very helpful with customizing my order and quick to respond to my email...
Thank You for your help Emily
My experience with Amanda hair was very…
My experience with Amanda hair was very good. No complaints just wish I could’ve gotten the wigs in timely manner other than that all is well!
I am very disappointed with this…
I am very disappointed with this company.
The product I received is completely different from what was advertised. The color is not as shown (it is more orange instead of brown) and the hair is much thinner than expected. This is not a small difference, but a significant mismatch.
I contacted customer service multiple times and provided photos as proof. However, instead of offering a proper solution, they only offered a small partial refund and refused to accept a return.
When I declined this, they stopped responding.
I would not recommend buying from this company, as the product does not match the description and customer service does not resolve the issue.

Reply from amandahairs.com
Because reply back fast
I purchased 2xs they sent the same THIN WIG
I purchased 2xs for veracity I purchased 30in 250% density promotional wig and it came really thin and not 30in.. I then purchased a 300% density 28in wig and they sent the same exact wig except it’s not 28in THIN! I spent twice as much for the 300% density I’m so disgusted with the scam because the customer service is terrible they do not reply to you. I’m not hoping for a refund just never purchasing with them again.

Reply from amandahairs.com
I have purchased from 4 times and it’s…
I have purchased from 4 times and it’s always good hair I love it
Burmese curls are 🔥🔥🔥
Speedy internationally delivery, Thank you Amanda Hair, you exceeded my expectations!
The hair is awesome, it does shed a little more than usual, however the wig is high density. Them curls though ❤️
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