amandahairs.com Reviews 

885
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 410 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the hair, describing wigs as beautiful, full, soft, and natural-looking. Many people appreciate the responsive and helpful customer service, noting quick replies and effective assistance. Reviewers often express satisfaction with their purchases, highlighting the overall positive product experience. However, some customers were dissatisfied with product discrepancies, mentioning that wigs sometimes did not match advertised pictures, length, or density. Additionally, a few other people also felt that delivery times were longer than expected. Some reviewers were not happy with customer service, citing unresponsiveness and difficulties with returns or refunds when products differed significantly from expectations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers praise... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the hair as super soft, full, and true... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing dissatisfaction due to... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting negative experiences, citing... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting swift and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 st... See more

Rated 5 out of 5 stars

This is only a customer service review with Emily. I had emailed to cancel order and the response was fast and she convinced me not to cancel and stated they’d get this out fast. Emily was bet ready t... See more

Rated 5 out of 5 stars

I bought my first 2 wigs from Amanda Hairs and they are both very beautiful and very thick density. I do Highly recommend them!

Rated 5 out of 5 stars

I am very happy with my quality wig from AmandaHair. The color is beautiful and doesn't have a bad smell. The order shipped fast, is packaged well and comes with a satin bag for travel or storing. Thi... See more


4.0

Great

TrustScore 4 out of 5

885 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(885)

407 reviews in the last 12 months

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Rated 5 out of 5 stars

Hair🔥💯

I Love my wig & I’ll be ordering again for sure !!!! 🥰😩 thank youuuuuu!! Amandahair for the great service & communication ima happy customer literally tho I have no complaints. -Keaira 🫶🏽

April 24, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a wig It wasn't the color or…

I ordered a wig It wasn't the color or the length that I ordered I paid over $300.00 dollars for a wig that was nothing like the photo I tried to return and get a refund AMANDA would not give me my refund stating it's in there policy not to return custom wigs amanda offered me $15.00 US this is a terrible company please take your business else ware they are a FRUAD customer service is horrible I'll never purchase from amanda ever again

June 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Ive ordered several wigs from Amanda…

Ive ordered several wigs from Amanda hair, the quality same been so great and im a beginner. Easy hair and lace to work with. Always melts down!!! Customer service has been great to when I was looking for my package they responded back in a timely matter.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

I love amanda hair,lace blends so well

I was a little hesitant at first, but the Bohemian-style wig I bought turned out to be absolutely amazing! I saw it in a video on TikTok, and when it arrived, I thought it was perfect. It came pre-plucked, and the lace blends so well. It feels breathable, and it has the adjustable straps and drawstring at the back— I wear it securely with almost no shedding. The curls look gorgeous, too! Seriously, giirls, I will definitely be buying more wigs from Amanda in the future! Next time, I’d love to try out a style with highlights!

May 28, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible Quality & Misleading Return…

Terrible Quality & Misleading Return Policy
I ordered a 30-inch curly wig, and what I received was completely unacceptable. The lace was an unnatural orange colour, making it unusable, and there wasn’t even enough hair density to create a proper middle parting. It looked nothing like the pictures advertised, which is extremely misleading.
To make matters worse, when I contacted the company to return the item, I was told they were unable to accept a return—despite clearly stating on their website that they offer a 30-day return policy. This is completely dishonest and very frustrating.
The wig is still in the exact same condition as when I received it—I haven’t tampered with it at all—yet they continue to drag out the return process with no resolution.
Overall, a very disappointing experience. Poor quality product, false advertising, and even worse customer service. I would not recommend this company to anyone.

June 3, 2026
Unprompted review
amandahairs.com logo

Reply from amandahairs.com

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

Rated 1 out of 5 stars

Do not waste your money and time on…

Do not waste your money and time on this website. I purchased a wig a few weeks ago and the wig does not look anything like the picture. The wig is a piece of crap. I also have submitted pictures and the seller is giving the runaround about a refund.

May 26, 2026
Unprompted review
amandahairs.com logo

Reply from amandahairs.com

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

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Rated 1 out of 5 stars

This hair is like fancy dress when it…

This hair is like fancy dress when it arrived i couldn't stop laughing, they told me to send it back i did and I was promised a refund but know they have blocked me on all sites.honestly I dont know how they get away with it.So dont look at al this hair thinking your hair will be all beautiful and flowing.i will be taking this further and you all should as these are confidential artists grifters and very clearly a scam site,They keep saying contact the after team which they have blocked me so they are liars aswll as scammers.How about you contact me and give me my money I believe that's what repretable company do.

May 26, 2026
Unprompted review
amandahairs.com logo

Reply from amandahairs.com

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

Rated 1 out of 5 stars

Not As Described Bob Wig

Hello, I purchased a wig from this company. I purchased a Bob the picture on the Model of the wig showed Wanda. The wig. I received was another look. The wig hair is fluffy in the back missing and thin in the front to where I will have to purchase Hair and add Hair and do all that that was a purpose of me buying a wig. The seller reached out and they want to give me a discount the next time I order, but I’m stuck with a product that was not as described as what they showed on their website.

The first photo is the picture of what they have on the website. All the other photos are the pictures of where I received however, the company said that there was a Stylist that did the hair and made it fluffy, but if I purchased a wig from you based on the photos you showed that’s what the wig should look like.

Quality of the hair is horrible in the front of the wig. There is little hair in the front as Customer Service says it’s fluffy in the back of the Hair Customer Service service is horrible but That’s what I get for ordering hair out of the country. I just wanted a Bob wig…. this was a horrible experience. They only wanna give back $15 or something like that on the next water. If I’m dissatisfied with this order, I would never again as you are.

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Due to logistics

Due to logistics, I was unable to receive the wig I purchased in time for my event. However, I experienced a high level of professionalism and communication throughout the refund process.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Alisha was great

Alisha was great - she help me during a rush hour . I had ordered my hair for my upcoming wedding and I was so worried about the time it will get to me . Alisha assured me not to worry she will make sure it arrived on time . I reached out and she always respond with that assurance . I received my dream hair not just on time but a very beautiful hair . Thank you Alisha for all your help and great service 🥰🥰🥰

May 22, 2026
Unprompted review

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