Our tour driver made this experience an enjoyable one. He also answered all our questions while also giving great insight about Panama. We were updated the ships were coming through the canal at a la... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We scheduled two rides in advance: Once from Panama City, Panama to Rio Hato, Panama; and one from Rio Hato, Panama to the Tocumen Airport. Both times our driver arrived a few minutes early and both t... See more
We used Amber Moon for a transfer from the airport to our hotel, and from our hotel to the cruise terminal the next day. Driver was waiting for us on time on both trips, and both drivers spoke good E... See more
My wife and I needed transportation from Panama City to San Carlos, and then from El Chirú back to Panama City. I found the team at Amber Moon to return emails promptly and communicate clearly... See more
Company details
Written by the company
Panama based company specialized in tourism transportation. We offer 24x7 airport pick up and drop off, private tours and more.
Contact info
Bethania avenida 8 C Norte, 00000, Arraijan, Panama
- 66640171
- info@ambermooncab.com
- ambermooncab.com
4.8
Excellent
153 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, friendly and on time. Would recommend then in a heartbeat.
December 21, 2021
Advertisement
The driver was there to meet us and was…
The driver was there to meet us and was nice. The first disappointment was having to stop for gas and then stopped again for water for HIMSELF; this could and should have been done before we arrived. The driver drove well and was friendly, so I handed him a $20 tip when we arrived at the cruise port, even though he didn't deliver us to the entrance where we needed to check in for our cruise. That was BEFORE he told us that some men insisted we pay $10 for arriving there. I protested, but the driver insisted we had to pay them and drove off and left us. We should have been told about this charge, or, better yet, Amber Moon should have included it in the price. My advice is to avoid going to Panama if possible. If you must go there, be careful. Like so many other Caribbean countries, the locals will take advantage of Americans.
December 2, 2021
Reply from Amber Moon Panama Taxi Service
Hi Mary,
I really appreciate your feedback, stopping for gas and water is unacceptable, on the other hand we clearly specify that our transfer does not include any port entrance fee if applicable, and we can not advise how much it could be, because just we could not know, it depends on which port and sometimes they charge $3.00 or $5.00 per person or they do not charge at all or in some cases just the car can not enter to the port. So is not fair charging in advance to the client. Thanks
Excellent service
Excellent service. On time. Driver very friendly.
I will definitely use again.
November 20, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.