American Giant Reviews 1,418

Terrible delivery. Using DoorDash to deliver $168 dollar sweatshirt. Not proper Bayard Winthorp. We paid a premium for product, you pay for a premium delivery service!

Love the quality. My son and nephew wear your clothes. However very expensive.

Product met and exceeded expectations. Quality material and workmanship. Made in USA. Order was shipped within 24 hours and arrived 3 days after I placed it (placed Friday arrived Monday). Have since placed two additional orders with American Giant and had similar positive experiences.

Never shipped my order and didn't respond. Buyer beware.

They did reach out to let me know an item is out of stock after the review*

Ill update this again when they ship the order.

Great experience with my first ever order! I initially had a problem with the sizing on the hoodie I ordered. They were able to resolve my issues with no questions asked. I ended up going to their outlet store in North Carolina and purchasing three hoodies there. The quality is insanely good on these!

Quality is great, but they spam your email like nobody's business, even after unsubscribing.

had bought 1 hoodie previously and wanted to have 2 more as back up

great product while supporting American jobs - couldn't be happier

Ordered another Mens Redwood Fleece Overshirt because I love my current shirt in that style. Somehow the order got delivered to a random Post Office in my city and the picture sent by the delivery folks showed it set on the floor in front of a bunch of P.O. boxes, rather than having been delivered to my house. Contacted American Giant with the photo showing it was misdelivered, not knowing what to expect. American Giant came through and sent me a replacement shirt immediately, which I received 2 days later even though it was during the Thanksgiving time period. Excellent clothing and excellent customer service!

My wife purchased a hoodie for me. I love the hoodie and I love the story of this company - I will always support an American. I had an issue with my hoodie - it developed a tear after only a couple of weeks of wear. When I contacted the company to inquire if this was the expectation of the product, I was floored by the response. 'We are not addresses customer issues until after the holidays'; a full two months before I can even make a claim or talk to anyone. I can see that getting new customers during the holidays is more important than satisfying a current customer. Very disappointing response.

I believe the American Giant representative I spoke with is named Jen. If mistaken, please accept my apology. Jen knew right away what the problem was in applying some of my "threads" for a purchase, and rectified the sequencing mistake I had made. She was kind and patient--I really appreciate her help. Thank you! Jane

I ordered 3 T's and a pullover but the package arrived with 1 T and the pullover. AG quickly responded with the other 2 T's.
Their clothes are high quality in a variety of colors and weights and are made in the US.

love the merchandise. quality, comfort and for the mostpart clothes run true to size

I purchased two sweatshirts and a pair of cotton shorts for my husband. He loves the quality. Will be buying again

Product great but very expensive. Delivery is a joke you should at least kick in delivery that takes 3-5 days not 7-10 days plus. Us Mail delivers faster than that. Pay about 200 dollars for a sweat shirt only the have it take 10 days plus to get delivered. That does not cut it this day an age. Last time time buying your products

This shirt feels like my girl is loving up on me all day.

Easy to order, construction is awesome, fits superb, great color

Super slow shipping. Took 13 days to arrive to California, and 7 days of that time was spent with my items sitting in a FedEx Hub in Georgia, which is why I rarely do business with companies that use FedEx as a shipping partner. As most know, they are awful. When I contacted AG, instead of contacting FedEx, they regurgitated the tracking information that I already had access to, and if I'm not mistaken, it took two days to get a response. I guess expecting proactive Customer Service is nothing more than wishful thinking nowadays. 3 hoodies later, that will be my last purchase from AG.

High quality, fair price for value, perfect fit.