American Giant Reviews 1,418

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, highlighting the superior fabric, design, and construction. Many appreciate that the items are made in the USA, emphasizing their durability and comfort, with some noting that their clothing has lasted for many years without losing shape or color. The ordering process is generally described as easy and efficient. However, some people were dissatisfied with the delivery service, experiencing long delays, incorrect deliveries, or packages being left in unsecured locations. There were also occasional concerns about quality control, with a few customers reporting issues like broken zippers, fading fabrics, or items arriving with signs of prior use. Additionally, some reviewers found the pricing to be high, especially when combined with issues like sizing discrepancies or items going on sale shortly after purchase.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the thickness, durability, and... See more

Quality

Users describe positive interactions with quality, highlighting the excellent construction, soft and sturdy... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick and... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers feel the high quality,... See more

Order

People report positive experiences with order. Many customers praise the ease of ordering and fast delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High quality clothing made by USA employees, easy returns, soft and sturdy fabrics, good sale prices, rewards program pays off quickly, good customer service, military discounts. One request: more fla... See more

Rated 5 out of 5 stars

Aside from the superior quality, construction, and color--Green Moss--a given with American Giant clothing, the fit was so perfect, so comfortable, yet streamlined. The absence of a waist drawstri... See more

Rated 5 out of 5 stars

Received today Aug 01. Products are all great, fabric, design and quality, all wonderful. Easy to order, and updated are available, again wonderful. Shipping is tough, living in Hawai’i. Actually afte... See more

Rated 5 out of 5 stars

I’ve purchased nine American Giant hoodies in multiple styles and colors, and the consistency is unmatched. Heavyweight fabric, excellent construction, and a fit that holds its shape wash after wash... See more


Company details

  1. #112 of 294 best companies in Clothing Store

Written by the company

​American Giant, founded in 2012 by Bayard Winthrop in San Francisco, has garnered acclaim for its commitment to producing high-quality, durable clothing entirely within the United States. By selling directly to consumers through its website, the company ensures exceptional craftsmanship in its products, such as the widely praised hooded sweatshirt, which has been lauded as "the greatest hoodie ever made." American Giant's dedication to revitalizing U.S. apparel manufacturing has been recognized by Fast Company, naming it one of the 50 Most Innovative Companies. This approach not only delivers superior products but also supports local industries and communities.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great product!

I really like the hoodie, the only thing I would change is the cuffs. I would like some spandex or something in them so they stay tighter to the wrist. Wind can go up the sleeves.

October 4, 2025
Rated 5 out of 5 stars

Excellent fabric

Excellent fabric. Elastic on size 12 could be a little looser. Love, love, love that they are made in the USA.

October 11, 2025
Advertisement
Rated 5 out of 5 stars

I love the USA collection

I love the USA collection! I have the sweatshirt and the hoodie. I love the materials the look. I also love wearing USA branded clothing made in the USA! I have also purchased your other hoodies for my family and they all love them!

October 11, 2025
Rated 5 out of 5 stars

The company shipped the wrong item

The company shipped the wrong item. The staff was very friendly, immediately sent a replacement in time for my son-in-law's birthday, and they allowed me to donate the "wrong" item which will make some Texas flood victim very happy!

October 11, 2025
Rated 4 out of 5 stars

love your hoodies

love your hoodies. best hoodies ever. just got my 2nd one. knocking off 1 star because of the price creep. was expensive last year but it even went up again in price this year.

October 11, 2025
Advertisement
Rated 5 out of 5 stars

Cannot go wrong

Timely delivery. Always a quality product that is made from quality materials. Crafted in the USA and made from materials sourced in the USA. It matters and it makes a difference.

October 11, 2025
Rated 5 out of 5 stars

Just great clothing

Keep up the good work and great products. I am sure I will be finding something soon that I decide is something I must have.

October 11, 2025
Rated 3 out of 5 stars

Exchange process needs improvement

I love your products, but twice I have returned items for exchange and waited weeks before your company notified me that they received the items I had sent back. In both cases I had to write to you to ask where my items were. When I wrote I got an immediate response. I shouldn’t have had to inquire. The exchange process took way too long.

October 9, 2025
Advertisement
Rated 5 out of 5 stars

Excellent quality

Excellent quality. Thank you.

Not sure hope they will shrink in the walk to know if the size guide is reliable.

October 9, 2025
Advertisement
Rated 5 out of 5 stars

Uncompromising Quality

Hello,
I've been purchasing items from A.G. for many years,and they continue to uphold unparalleled quality in their clothing,and customer service.I am grateful that A.G. along with all other "Made in U.S.A." companies exsist.Keep up the great work! Thank you!

October 9, 2025
Rated 5 out of 5 stars

Clearly a quality product

Clearly a quality product. This was my first purchase, so I was not sure if AG was mostly hype and BS. Delivered smoothly. Fair return policies. Still expensive, but hopefully worth it.

October 9, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look