this was a simp0le purchase with special consideration needed to ship and process the payment. Since we are in Western Canada the help your team gave to organize and include the trucking arrangements... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our order was handled by Bill Lizotte from start to finish. We needed to run a system temporarily which required two conveyors. Conveyors arrived ready to go as promised with correct incline legs and... See more
I ordered some steel shelving from Josh recently and had a wonderful experience. He made the process easy and was happy to answer any questions I had. He even suggested a different size shelf than wha... See more
I had a really bad experience with other racking company. Tom with American Surplus worked through my doubts and we ended up doing business. I even went to their location to check them out. Owner pick... See more
Company details
- #3 of 3 best companies in Material Handling Equipment Supplier
- #188 of 245 best companies in Business to Business Service
- #9 of 13 best companies in Industrial Equipment Supplier
- #3 of 3 best companies in Packaging Machinery
About American Surplus
Written by the company
With over 35 years of experience assisting business across industries, American Surplus has built a trusted reputation for exceeding customer's material handling needs. We work earnestly to match every customer with the exact new or used material handling equipment they require. Offering the most competitive prices in the industry puts American Surplus among the top suppliers nationwide for both new and used material handling equipment.
American Surplus takes pride in knowing that customers feel comfortable calling in to discuss their current and future plans. Our skilled sales staff works one on one with each business owner, insuring they receive the product that best fulfills their unique application. Visit our warehouse and take a look at the wide array of pallet racking, conveyor, shelving, and mezzanine materials stored in our massive 1/2 million sqft. facility across 3 floors! A member of our sales team will gladly give you a tour, so feel free to swing by! Our doors are always open.
President of American Surplus Inc., Bill DiMaio Jr., began his career in sales back in 1985. As he rapidly excelled in the industry, Bill decided to take on an even larger endeavor, to start his own company. With hard work and determination, Bill DiMaio Jr. and his supportive wife Claire DiMaio, became the only husband and wife team in the used material handling industry. Claire took charge of the accounting department & human resources, with the help of their son, Bill DiMaio III. American Surplus Inc. is a family business, and when you work with family, you are treated like family. A knowledgeable sales team with several members holding over 10 years of experience is an added benefit when contacting American Surplus Inc. Our trained staff not only provides the best price on used material handling equipment, they also offer valuable advice on any project you may have in mind. Confidently work through your project, from the initial idea, to shipping and installation, and beyond, knowing our staff will be there to help during the entire process. We strive towards building long term relationships with our customers, and we do so by making sure every job is done right. Used material handling equipment for sale including pallet rack, all types of conveyor, shelving and mezzanines
Contact info
1 Noyes Avenue, 02916, East Providence, United States
- 800-876-3736
- bd3@americansurplus.com
- americansurplus.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great service and awsome prices
Very helpful in expediting my order and…
Very helpful in expediting my order and knowledgeable when questions were asked.
Good quality and shipped material…
Good quality and shipped material quickly for us which helped us greatly. I recommend them.
Craig - Wallquest
Great value
Great value, and was able to have our order ready when we needed it.
Thomas Oliveira
Thomas Oliveira
We had a great experience with Tom throughout the quote/order process. He was responsive, friendly, and extremely helpful with safety/load capacity and materials questions.
Would absolutely recommend
Excellent pricing
Excellent pricing, minus one star for damaged pallet upon arrival but the unit functions fine.
Bought two used Crown pallet jacks and…
Bought two used Crown pallet jacks and they are great, fresh paint and excellent service; I highly recommend buying from the.m
The 2 pieces of equipment we purchased…
The 2 pieces of equipment we purchased were delivered on time and without any issues. It's hard to find reputable online vendors these days but you can have faith in American Supplies.
American Surplus has been a great…
American Surplus has been a great partner during our business' growth. I know I can always count on them to be dependable and professional.
Excellent Customer Service
John C. was of great help with an urgent order - he saw through the whole process and provided great updates. Excellent customer service.
Very easy to deal with and excellent…
Very easy to deal with and excellent response time!
Exemplary service and very user…
Exemplary service and very user friendly. We recently purchased a modular office. It was correctly configured, executed customization, and ready as committed. The sales team did a great job processing the order very clearly to ensure meeting our needs. The shipping dept also accommodated our special requests. Finally, we relied on American to install the unit in our building. The install team was on time, very professional, and did a great job. We appreciate that they did not leave until they were sure we were completely satisfied. I highly recommend American Surplus.
Ben was Great!
Ben was Great!! He understood my needs and the installers were great as well!! Would highly recommend your Company in the Future👍
It was our first experience with…
It was our first experience with American Surplus and what I can tell, the experience was good. They were very responsive and worked with me to take care of all my needs.
They were very responsive
They were very responsive, did everything they said they would do.Great to deal with. The product was great, delivered on time
A winning team.
For over a decade, I have relied upon American Surplus to assist me with my ever-changing warehousing needs. John Celona is the consummate sales professional who readily gives his personal attention to detail to all of my orders. His expertise and pleasant demeanor (and that of his support staff) are key factors as to why I continue doing business with American Surplus. This, coupled with their diverse and competitively priced inventory makes the team at American Surplus a force to be reckoned with in the warehouse supply industry.

Reply from American Surplus
Great company easy to deal with and…
Great company easy to deal with and fast shipping
Great customer Service
Shelves were promptly shipped, Customer service was fantastic. Shelves were in good shape I highly recommend.
Thes people were very professinal and…
Thes people were very professinal and helpful. Project turned out fine
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







