American Tall Reviews 337

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently express satisfaction with the products, highlighting that the clothing fits well for taller individuals, with appropriate lengths in sleeves, inseams, and torsos without being baggy. Many also praise the quality of the materials, noting that items are well-made, comfortable, and durable, holding up beautifully after multiple washes. Reviewers appreciate the variety of styles and colors available, which is often a challenge for tall fashion. However, some people mentioned significant issues with delivery services, reporting that orders can take a week or more to ship, with some packages being lost or experiencing extended delays. There is also dissatisfaction regarding customer service, with many finding the support system unhelpful, often relying on bots that do not resolve issues, and experiencing slow response times. Additionally, some customers noted inconsistencies in product sizing and quality over time, and issues with return policies, particularly concerning unexpected shipping fees for returns.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many customers appreciating the quality and fit of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the well-made products, excellent... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as lost orders,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many expressing significant... See more

Delivery service

Users describe negative interactions with delivery service, with many reporting significant delays and issues... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Company is great. Quality clothing. Purchases are for my 20 year old son. 6’5 150# long and lean. Still figuring out sizing and company was great about returns/exchanges. Only complaint, multiple item... See more

Company replied

Rated 4 out of 5 stars

Proud string-bean here (6’6”, 190lbs), new to AT at age 52. Your catalog makes me feel old, but I’m appreciating size M extra-long in athletic pants and long-sleeved crew necks. I’ve never had the lux... See more

Company replied

Rated 3 out of 5 stars

I was excited to order something with the word “American” in it since I’m excited about supporting American made stuff. My things arrived with labels saying “made in China”. That was sad to me. In a... See more

Company replied

Rated 5 out of 5 stars

My wardrobe is so much better now that I've found American Tall!! The items are wonderful, and everything fits. The only 'room for improvement' would be the robe - it's super comfy BUT it's extremely... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Women's Clothing Store

Written by the company

American Tall makes quality clothing for tall men from 6'0" to 7'1" and tall women from 5'9" to 6'6". Designed thoughtfully and engineered proportionately to ensure the best fit possible. A family business since 2015, and now a leading brand in the tall community worldwide.


Contact info

3.6

Average

TrustScore 3.5 out of 5

337 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Customer service is excellent

Customer service is excellent. I no longer have trouble finding pants to fit in length. Thank you American Tall! Highly recommend American tall. Great quality!

December 24, 2025
Unprompted review
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Reply from American Tall

Thank you for the support, it means the world to us! We're always happy to hear when customers can finally have clothes that are long enough! Stand Tall and Proud.

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Rated 5 out of 5 stars

My daughter is 6’2.5” and is thrilled…

My daughter is 6’2.5” and is thrilled to have found a site where the sleeves actually go to wrist and her ankles are covered. She is 15 and she likes the style. Most tall sites only have stuff for the older group but she loves this site

December 25, 2025
Unprompted review
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Reply from American Tall

We're so happy to hear your daughter finally has clothes that fit her height! Thank you for your support, and we look forward to continue providing stylish clothing for all ages!

Rated 5 out of 5 stars

Satisfied customer


I live in London England and I get my jeans from here because they are great quality and great fit and I think the price is quite reasonable.Im 6”6 and the tall fit jeans (38 leg) in England are no where near as good quality as these!! Totally recommend

December 11, 2025
Unprompted review
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Reply from American Tall

We're so happy to hear you're enjoying our jeans! Thank you so much for your support. Please feel free to get in contact with our customer experience team if you ever have questions!

Rated 5 out of 5 stars

The Only Place I Shop for my Husband

American Tall has been a wonderful reliable company that caters to men who may be hard to shop for in the average store. My husband is really slim and tall and it has been a RELIEF to find Anerican Tall for him. American Tall has never disappointed me and my husband absolutely loves everything I buy for him. This IS our store from now on. I don't buy pants for my husband from anywhere else.

December 5, 2025
Unprompted review
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Reply from American Tall

We're so happy to hear this, thank you for the kind words. We love being the go-to store for our Tall customers, as we understand how hard it can be to find quality items that fit your height! We appreciate you and your husbands support, and look forward to continue providing you quality Tall clothing!

Rated 5 out of 5 stars

The sweats were perfect

The sweats were perfect. My son is 6’9” and they were a perfect fit. The only problem is we went back to get another pair and they were completely sold out of every color and every size.

December 25, 2025
Unprompted review
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Reply from American Tall

We're sorry the sizes were sold out! You can always sign-up on the product page to be notified when they come back in stock. Please don't hesitate getting in contact with our customer experience team if you ever have questions!

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Rated 5 out of 5 stars

American Tall Clothing is awesome!

I LOVE all of my American Tall clothing. It's so great to have pants and shirts that are actually made for tall people. This is a wonderful company with GREAT customer service too!

January 3, 2026
Unprompted review
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Reply from American Tall

We're so glad you love the clothes purchased from us. Tall is our passion, and we love delivering quality clothing, tailored to your height! Thanks for the support!

Rated 5 out of 5 stars

Quality Company…

I am so grateful that I found American Tall for my son who is tall and slim! The pants we ordered fit perfectly. The material and quality of stitching is top notch! We will be ordering in the future from American Tall!

December 9, 2025
Unprompted review
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Reply from American Tall

Thank you so much for your support, we're glad you found us! We're looking forward to continue providing quality Tall clothing to your son!

Rated 5 out of 5 stars

I found a coat that fit

I found a coat that fit, it was a little bit long on the sleeves.

December 19, 2025
Unprompted review
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Reply from American Tall

We're glad to hear the coat fit! If you ever have questions, please don't hesitate getting in contact with our customer experience team.

Rated 5 out of 5 stars

I FEEL SEEN

I’m 6’ tall and a woman and it fits perfectly!! Sleeves are long enough!! Teared up a little bit!!! But mostly that little card that y’all pack in that says “we wish we could be there with you”? I did cry, that was the sweetest thing. Thank you for what you’re doing for us.

December 30, 2025
Unprompted review
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Reply from American Tall

We're so happy to hear this, thank you so much for the kind words and support. Its messages like these that fuels our passion for providing our customers with Tall Clothing! We're so glad you finally feel seen!

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Rated 5 out of 5 stars

I just bought 2 more blazer's for my…

I just bought 2 more blazer's for my son. He has the same style in several other colours and they look amazing on him. He is 6'4" and has very long arms that makes it difficult to find a good blazer but this style is fantastic. Material is forgiving and doesn't wrinkle.

November 28, 2025
Unprompted review
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Reply from American Tall

We're so glad to hear your son is enjoying the blazers. Thanks so much for your support, it means the world to us!

Rated 5 out of 5 stars

I love everything that I purchase

I love everything that I purchase. The fit the length everything was great. With me being a tall woman it can sometimes be very hard to find the right length in pants. American Tall even has great quality. I will be purchasing from American Tall for a long time.

December 30, 2025
Unprompted review
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Reply from American Tall

We're so glad you've loved everything purchased with us. We understand how difficult it can be finding clothes not only comfortable but long enough! We're happy you found us!

Rated 2 out of 5 stars

No customer support

*Update: A customer rep messaged me back. They were able to resolve the issue and I have received a full refund.
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They shipped me the wrong item and I’ve been trying to reach someone for assistance. I ordered a jacket and instead was sent a shirt. I have not been able to speak to customer service rep. This was my first time ordering from this site. Very disappointing experience. All I want is a refund. It’s unfortunate that us tall folks already don’t have a lot of options and the options that are available, drop the ball. Please get it together American Tall. Attend to your customers so you don’t lose them.

December 17, 2025
Unprompted review
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Reply from American Tall

We're very sorry for your experience. Due to the holiday season our customer experience team is experiencing a tremendously high number of tickets which is causing some delays in our response times (3-4 business days). Please rest assured, this is not our standard, and we appreciate your patience and understanding. We can see you're currently in contact with our team, please let them know if you have any further questions.

Rated 5 out of 5 stars

Perfect fit

Finally a company that makes size tall for folks that aren't big and tall. The pants that I bought fit my 6'4 son perfectly and the service was great.
Thank you!

December 1, 2025
Unprompted review
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Reply from American Tall

Thank you for your support, and appreciate the feedback! We take pride in delivering quality clothing to the Tall Community.

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Rated 5 out of 5 stars

Very nice T Shirts and hoodie!

I ordered 2 long sleeve T Shirts and a zip up hoodie jacket for my son. They are good quality and fit very well. I ordered Large Tall, he is 6'4". The sleeves and length are perfect.

December 25, 2025
Unprompted review
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Reply from American Tall

Thank you so much for your support, we're so glad everything fit perfectly.

Rated 5 out of 5 stars

Lovely slacks

Lovely slacks, I had already ordered some others and these came in last. They were a little snug so I had to return /:-( (this was my fault, should have sized up) I would definitely order again

December 15, 2025
Unprompted review
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Reply from American Tall

We're so happy to hear you like the slacks, thanks for sharing. Please let us know if you ever have questions!

Rated 5 out of 5 stars

Please make more semi-tall

Please make more semi-tall! Im 6’3 and tall is way too long, Semi tall fits perfect, but the problem is you dont make a lot of styles in Semi-Tall.

December 1, 2025
Unprompted review
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Reply from American Tall

If you ever want to provide feedback or suggestions, you can use this link! This way, we can be sure your information is passed along to the right team: https://americantall.ada.support/chat/?greeting=6153497937b9c167b27734ff

Rated 5 out of 5 stars

Communication was great

Communication was great, the sweats fit perfectly, a very good experience.

December 27, 2025
Unprompted review
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Reply from American Tall

Thanks for sharing your feedback! We're incredibly happy to hear you had a positive experience. Please let us know if you ever have questions!

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Rated 3 out of 5 stars

Nice product but terrible return…

Nice product but terrible return policy. As a tall person it is so hard to try on clothes in stores as they are not in physical stores. Was so happy to find a store that carried tall sizes but very disappointed the charge for returns. American Tall should rethink this policy and shorten return timeline if necessary but to charge 9.00 on a 40.00 item is simply poor customer service.

December 26, 2025
Unprompted review
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Reply from American Tall

We appreciate your feedback regarding our return policy. If you choose to use our pre-paid label a $9 fee is deducted as per our return policy. If you would like to avoid this fee you're always welcome to return for store credit or exchange which is completely free. All return information can be found in our Help Center: https://americantall.zendesk.com/hc/en-us/articles/19128666513307-What-Are-Your-Return-And-Exchange-Policies. Additionally, if you ever have questions, please don't hesitate getting in contact with our customer experience team: https://americantall-gen.ada.support/chat/

Rated 5 out of 5 stars

I love American Tall

I love American Tall. The clothes are well made, fit great and are fairly priced. Wins all around!

December 20, 2025
Unprompted review
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Reply from American Tall

We're sorry glad you love our products. Your support means the world to us!

Rated 1 out of 5 stars

Item hasn't shipped - 3 weeks later

I am yet another customer that ordered on December 2nd. A tracking number was created on December 9th and it still hasn't shipped. It is now December 23rd.
I paid for expedited shipping. They refunded that weeks ago.

As everyone else says, when you contact customer service they give you nonsense answers such as.. the carrier must have made a mistake with updating the package info... Which is not possible if UPS never received the package!!
I bought this as a late birthday present for my tall son, now its not even going to get here by Xmas. And I see no solution, because the customer service takes days to answer and do not offer any alternatives/ solutions.

November 30, 2025
Unprompted review
American Tall logo

Reply from American Tall

We're very sorry for your experience, thank you for your feedback, its very valuable to us! We can see you've been working with our team and they have provided you with a resolution, please let them know there's anything else we can help with.

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