It's very hard to get a hold of a live person to speak with. Even making a call, it says everyone is having a team meeting? Can't even register for the online payment portal. No help at all!
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I have been unsuccessfully trying to reach customer service for two weeks now. The incoming system usually puts me on hold and after 90 minutes of waiting on hold I get hung up on. That has occurred t... See more
I called Americo re Life Insurance. Was blessed & fortunate to talk with Ms. Jalisha Cooper: Agt. I.D. 18651846. She sounded polite, patient...a 55 minute conversation...convincing & caring. Overal... See more
I want to commend agents Jalisa Cooper and Gregg Block for their patience and competence. I especially wish to thank service rep Valerie for clearly explaining benefits of my policy and pointing out... See more
Company details
About Americo Senior Life
Written by the company
Contact info
1055 Broadway Blvd, 64105, Kansas City, United States
- 855-969-3952
- americoseniorlife.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The representative I spoke with was…
The representative I spoke with was very knowledgeable, polite, and courteous. Shout out to Ms. Bryant.
Agents Chris Ramsay and Greg Block…
Agents Chris Ramsay and Greg Block extremely helpful.
Great and thorough job from Keaton.
I wanted life insurance
I wanted life insurance. You sent me info my new medicare policy.
Corrrct your error.
Thank you.
Keaton Johnson
Keaton Johnson was very polite and helpful in figuring out what to do. We weren't able to afford the coverage we previously had but he provided us with options and helped us purchase a "comfortable" fit for our finances.
Thank you so much for everything for me.
Chris Ellis is a very nice professional…
Chris Ellis is a very nice professional explained everything very well. Enjoyed speaking with him.
Excellent work
Excellent work. Thanks for being so thorough and thoughtful in assisting to meet my needs.
Got a bit better rate with your…
Got a bit better rate with your company, but you didn't call back regarding unpaid payment. I left a call back number Monday. We got it straightened out today. Please add middle initial to my name.
He was a very nice person
Very, professional and answered all questions
Got a return phone call within a…
Got a return phone call within a reasonable time. Was transferred to an agent, Nate McMillian, who explained what was available for me. I chose a policy and he handled the rest. Very simple, didn’t hurt a bit!
I had a wonderful experience with my…
I had a wonderful experience with my agent Mr. Chris Ellis he was very knowledgeable and very helpful. He got me signed up and ready to go. Thank You
Thanks for accepting me.
Brian Swim was a great Insurance Rep.
Brian Swim was a great Insurance Representative. He spent time to explain details about the policy and answered all our questions or provided who to contact to get the answers. We wanted a copy or our MIB report.
Agent Kristopher Herbst was helful and…
Agent Kristopher Herbst was helful and professonal. He listened and offered the best advice. His manager Gregg Block was on point. The process was swift.
Great service with Brian Swim
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