The team we received was VERY supportive, guided us throughly throughout each process. Equally supported through phone calls and emails. They were more than a business voice, they were VERY sociable a... See more
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Review summary
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What people talk about most
Based on these reviews
In a nutshell going through this process, can be stressful process. I have to say, the team here at Amerisave were wonderful in their help getting me the money I needed. Also, i did shop around, they... See more
Within one telephone call with my new mortgage officer, I was able to provide my goals, and start the application. He felt confident that it was a going to be a good outcome. Next was my loan proces... See more
Company replied
Customer Service here is amazing! John Taylor and Margarita Rodriguez were so quick to respond to all my questions. They go above and beyond to help you through the process, step by step. I HIGHLY rec... See more
Company details
- #20 of 30 best companies in Mortgage Lender
Written by the company
Get a personalized mortgage rate quote in less than a minute. No personal info required. Mortgage experts available to explain loan options.
Contact info
1200 Altmore Avenue, Building 2 - Suite 30, 30342, Sandy Springs, United States
- amerisave.com
4.6
Excellent
19K reviews
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Thorough service and quick turnaround…
Thorough service and quick turnaround with all documentation.
April 15, 2026
Reply from AmeriSave Mortgage Corporation
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process was very easy Princess…
The process was very easy Princess Bennet and Christian De La Vega Villela were very kind and helped me through the process of the Home equity loan for home updates They were very easy to reach out to with any questions. I would highly recommend Amerisave to Anyone.
April 16, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Because they have people like Ana…
Because they have people like Ana working for them she was very helpful and understanding gave me all the answers I needed to continue with this loan process
April 16, 2026
Reply from AmeriSave Mortgage Corporation
We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I appreciated the consistent and clear…
I appreciated the consistent and clear communication throughout the process.
April 16, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Every step of my process I was treated…
Every step of my process I was treated with exceptional service, my questions were answered any messages were responded to quickly by my team. So Thankful for all involved AmeriSave made this easy & I will refer anyone looking .
April 1, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I worked with John and Tyler
I worked with John and Tyler, they were very helpful, but we got everything done. It’s taking a financial burden off of me. Please tell them how wonderful they both were.
April 15, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I’d like to thank Sharon Cole for…
I’d like to thank Sharon Cole for making this loan happen. I shopped the loan and had a comparable offer to Amerisave’s but I chose to move forward specifically with AmeriSave, and Sharon was the deciding factor. She was trustworthy, pleasant and reliable, and I always choose to work with companies that I feel good about.
April 13, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Tonya & Brandon
Tonya & Brandon did a great job working around my timeline and helping me move quickly through the process.
April 15, 2026
Reply from AmeriSave Mortgage Corporation
We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Reply from AmeriSave Mortgage Corporation
We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The automated reminders every day…
The automated reminders every day multiple times per day
April 15, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for sharing your feedback. Your mortgage experience is very important to our company. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.
Associates were knowledgeable in…
Associates were knowledgeable in understanding very helpful. Thank you, thank you
April 18, 2026
Reply from AmeriSave Mortgage Corporation
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
This was my worst nightmare
This was my worst nightmare: the lies about our closing date. No return phone calls. Their fees are very high, asking for documents that had nothing to do with my husband, houses that I bought and sold before I married my husband, the loan was in his name only. We requested 60,000 dollars for a home that appraised for 240,000 dollars. We did finally close after we told them we were no longer willing to work with them and were moving on to another company, and then they did not need any of the unnecessary documents.
April 15, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for sharing your feedback. Your mortgage experience is very important to us. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.
Reply from AmeriSave Mortgage Corporation
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Loan Processing was Great!
Martina in loan processing was great in communicating what information she needed. The only problem was she would say she had everything she needed, then a day later she would have e new request, which would move the closing date back.
April 15, 2026
Reply from AmeriSave Mortgage Corporation
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Angel was very helpful and professional…
Angel was very helpful and professional getting our loan closed.
April 18, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Reply from AmeriSave Mortgage Corporation
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Everyone was very respectful and nice
Everyone was very respectful and nice. The underwriting was slow which caused delays and pushed closing out longer than it should have.
April 15, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Reply from AmeriSave Mortgage Corporation
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Beware
Beware, these people act like they are helping you. The processing of the HELOC was pretty much par for the course with normal up and downs. After the Loan closed the nightmare began with the closing company they selected. They did not have the ability to pay off the consolidated bills electronically. They sent checks to us in order to resend to the various accounts. They send in wrong amounts to different vendors. Some of our accounts did not accept checks, AmeriSave was told this from the beginning but it made no difference, they sent checks anyway. After numerous calls and e-mails to AmeriSave costing me several hundred dollars more it was straightened out. At closing I received several payment coupons and sent in my first payment. My first payment was due April 1, we sent the payment in two weeks early. Now I got a letter dated April 8, stating not to pay AmeriSave after April 1, but to send it to Shellpoint now handling the account for AmeriSave. This is fine but want about one hundred and seventy five dollars more for the first payment which was already made. Shellpoint called me on April 8 and said AmeriSave relayed to them we owe the higher amount. I don’t know where this extra money is coming from.
BE HONEST AND DON'T FAST TALK AROUND DIFFERENT CONCERNS
February 4, 2026
Reply from AmeriSave Mortgage Corporation
We are truly sorry to hear about this experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.
Reply from AmeriSave Mortgage Corporation
Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
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