The team we received was VERY supportive, guided us throughly throughout each process. Equally supported through phone calls and emails. They were more than a business voice, they were VERY sociable a... See more
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In a nutshell going through this process, can be stressful process. I have to say, the team here at Amerisave were wonderful in their help getting me the money I needed. Also, i did shop around, they... See more
Within one telephone call with my new mortgage officer, I was able to provide my goals, and start the application. He felt confident that it was a going to be a good outcome. Next was my loan proces... See more
Company replied
Customer Service here is amazing! John Taylor and Margarita Rodriguez were so quick to respond to all my questions. They go above and beyond to help you through the process, step by step. I HIGHLY rec... See more
Company details
- #20 of 30 best companies in Mortgage Lender
Written by the company
Get a personalized mortgage rate quote in less than a minute. No personal info required. Mortgage experts available to explain loan options.
Contact info
1200 Altmore Avenue, Building 2 - Suite 30, 30342, Sandy Springs, United States
- amerisave.com
4.6
Excellent
19K reviews
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All members assigned to my team (Seth
All members assigned to my team (Seth, Robert, and Tiffany) were extraordinary! They were knowledgeable, helpful, and patient in all that transpired.
April 21, 2026
Reply from AmeriSave Mortgage Corporation
We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Reply from AmeriSave Mortgage Corporation
Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
quick with answers and professional…
quick with answers and professional ability on display at all times. Evette was extraordinary!
April 18, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Kim and Eric did a great job.
April 18, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
After obtaining approval and closing
After obtaining approval and closing, I have no contact from Amerisave.
Still awaiting funding.
April 21, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for taking the time to complete this review. We apologize that we did not meet the high standards of excellence that we strive for. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.
Reply from AmeriSave Mortgage Corporation
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Your people were very easy to work with…
Your people were very easy to work with and efficiently handled my refinance
April 21, 2026
Reply from AmeriSave Mortgage Corporation
We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process was a little on the slow…
The process was a little on the slow side. Started the second week of January and closed in the middle of April. Other than that I am very satisfied. Kristin Whitney did a very good job.
April 21, 2026
Reply from AmeriSave Mortgage Corporation
We appreciate the fantastic review and are pleased that we could be of service to you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Overall excellent
Overall excellent. Found that certain documentation requests became a bit frustrating, but the people were terrific and the goal/results were achieved
April 21, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
I still don't have my checks to pay off…
I still don't have my checks to pay off my debts which means I have yo make another payment while waiting for someone to return my calls or emails
April 18, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for sharing your feedback. Your mortgage experience is very important to us. A member of our customer care team will be reaching out to you shortly. You may also contact us at your convenience by calling 1-888-655-0906 and/or by sending an e-mail to resolutionteam@amerisave.com. Thank you.
Online process for gathering…
Online process for gathering documentation was laborious and redundant at times but the phone back up support was good and, in the end, you generated a decent mortgage.
April 15, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
This is the second time we used you
This is the second time we used you. Everything went very smoothly. Emily and Hazel are wonderful. We would use you again if we have to.
April 17, 2026
Reply from AmeriSave Mortgage Corporation
We’re glad to know that our team met your expectations. Thank you for sharing your positive experience. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The ladies did a wonderful job
April 17, 2026
Reply from AmeriSave Mortgage Corporation
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Outstanding Review!
I had an outstanding experience refinancing my HELOC with AmeriSave. From start to finish, the process was smooth, efficient, and far easier than I expected. The team was professional, knowledgeable, and responsive at every step, always taking the time to explain details clearly and answer my questions promptly.
What impressed me most was how streamlined the entire process felt. Communication was excellent, timelines were met, and there were no surprises along the way. They made what can often be a stressful financial transaction feel organized and straightforward.
I truly appreciate the level of service and professionalism I received. I would highly recommend AmeriSave to anyone looking to refinance a HELOC or explore mortgage options.
April 18, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The Title Company held up the loan…
The Title Company held up the loan processing for nearly 3 months. Why! Because they went back 20 years to make sure mortgage was clear. Amerisave called me finally with what actions needed to be done. The title company knew what they wanted to verify months ago. The title company should have talked to Amerisave to clear up this issue. I, the client found out eventually what they wanted and I myself called to get information on lease sent from Fifth Third Bank. It took one phone call to verify information from me ( the client). Information was called back to Amerisave. Amerisave gave instruction to Title company that they had to call Fifth Third Bank within 25 hours (next day) to get release of information. I ( the client) gave specific instructions and verbal consent to speak to Fifth Third Bank. This had to be done in 24 hours per bank. I heard from Amerisave that this was completed by Title Company. However, it took days for them to accept and finally notified Amerisave to continue with payout to client setting up refinance. This process should not have taken months to complete. The Title 2020 Company was at fault. The title company wanted the lien release from 20 years ago. It would take 45-60 days to get the lien release from my county. Then all of a sudden I hear from Amerisave that the title company has accepted and Amerisave could move forward. I never gave the title company the lien they said they want from 20 years ago. I would have to go to my county records. They, (Title 2020) within days notified Amerisave giving approval to move forward. Why did this process take months to complete. Especially when the title company never received the lien, that I’m aware off.
April 17, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process was easy and comfortable…
The process was easy and comfortable from the start Christopher Samuel ready did an excellent job. Sheryl Brown hung in there with me during the process especially when i was frustrated but she had the patience and guided me through the process. Every step was explained to me from the start to the end.
April 16, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Reply from AmeriSave Mortgage Corporation
Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
Very professional on every level
Very professional on every level, I was truly impressed with the individuals who worked with me.
This is a 5 star company and 5 star employees.
Thanks for everything
April 16, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for your review. We are thrilled to hear that the service provided exceeded your expectations and hope that we have earned a customer for life! If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
They made my loan very easy
They made my loan very easy. My credit number is not so good. But Mark and Hazell made it happen. They also stayed in contact with me for any questions that I had.
April 17, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
The process was simple
The process was simple. All my questions were answered quickly. I really appreciated the daily status updates via email, it helped me stay on track with a quicker closing.
April 16, 2026
Reply from AmeriSave Mortgage Corporation
Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family. If you should need anything further, please feel free to contact Customer Care at customercare@amerisave.com or 1-888-700-4026.
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