amp Reviews 283

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, sleek design, and ease of use, often describing it as a luxurious and well-built piece of equipment. Many appreciate the innovative app, highlighting its variety of workouts, personalized programs, and adaptive features that enhance the overall user experience. The staff, particularly the installers, are frequently commended for their professionalism, helpfulness, and dedication to ensuring a smooth setup. However, some customers experienced issues with the installation process, citing concerns about the height of the equipment or damage during setup. A few people also mentioned dissatisfaction with miscommunication regarding a free subscription to the app and the lack of Android support, which limited their ability to fully utilize the device.

What people talk about most

Product

Reviewers mention positive feedback about the product. Many customers love the machine, describing it as... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the device and app very easy to... See more

Quality

Users describe positive interactions with product quality. Many reviewers praise the equipment as well-built,... See more

Application

Clients share positive opinions on the app, highlighting its user-friendliness, AI-powered workouts, and... See more

Staff

Consumers generally express satisfaction with the staff, particularly praising the installation teams for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Equipment was installed much too high. I cannot reach top setting nor adjust angle of arm to upmost setting. Being too high also makes several of the exercise positions impossible or very ineffecti... See more

Company replied

Rated 5 out of 5 stars

I’m blown away by AMP. It’s like having a personal trainer, a custom program, and a full gym all in one sleek setup. The virtual coach adapts to me, the equipment attachments cover every muscle group,... See more

Company replied

Rated 5 out of 5 stars

An amazing machine. Installation was top notch, I didn't have to do anything. So many different exercises can be done, and even if you have dumbbells at home, this will add a whole other dimension to... See more

Company replied

Rated 5 out of 5 stars

Delivery and install was the smoothest I’ve ever experienced. I also had a question during the ordering process and Customer Support was excellent. I’ve been using the amp fitness device consistently... See more

Company replied


Company details

  1. #9 of 16 best companies in Physical Fitness Program
  2. #35 of 80 best companies in Fitness and Nutrition Service
  3. #36 of 59 best companies in Wellness Program

Written by the company

amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

283 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The amp is the greatest piece of…

The amp is the greatest piece of equipment I have ever used. I hate working out, and now I am in shape! Thank you amp

March 9, 2026
Unprompted review
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Reply from amp

Hi Olivia, we're so glad to hear that amp has helped you enjoy working out! We can't wait to see what you'll continue to accomplish. Thanks for being a part of the community!

Rated 5 out of 5 stars

Great product, few very minor suggestions to make even better.

Pretty happy thus far. Love the machine itself. Wish was easier to program super sets (I.e push/pull) and can’t figure out how to have two people with two different user profiles work out at same time. Maybe there’s a way to do it maybe not. Also, wish there was a way to disable the message (gently rock and forth the arm and never stand beneath it.) It’s annoying and likely one of your lawyers convinced you to add it but makes me want to mute all the audio bc of it.

Overall a well built product with tons of exercises to chose from and the weight is plenty for me lifting heavy. I use this machine minimum 3 days a week and cycle in and out of exercises using dumbbells or other weights pretty easily. IMO, a must for all home gym owners

March 8, 2026
Unprompted review
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Reply from amp

Hi Brian, thank you for taking the time to share your experience and feedback with us! This is very helpful as we continue to find ways to improve the amp experience. A member of our team is reaching out to you directly to share how you can program supersets into your workouts as well as provide additional details on the other points you mentioned. Thanks for being a part of the amp community!

Rated 5 out of 5 stars

Being an AMP user was the best decision…

Being an AMP user was the best decision I’ve ever made.
Have an AMP machine made my busy working mom life easier… just working out from home and have their AI generated content motivate me work out consistently and little every day at any time I’ve available. Highly recommended it’s so awesome, I’m stocked with it. Can’t be any happier.

March 9, 2026
Unprompted review
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Reply from amp

Thanks for taking the time to share your experience! We're thrilled to hear that amp helped you build a consistent routine, especially when juggling the busy working mom life! We're grateful to have you as part of the community. Feel free to let us know if there's ever anything we can do to improve your experience.

Rated 5 out of 5 stars

Great product, breeze of set up

The white glove set up was fantastic, made it a breeze to install. The product itself is great, so compact and has a great variety of settings.

June 17, 2025
Unprompted review
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Reply from amp

Thanks for sharing your experience, Ryan! We're excited to have you training with us. We hope you continue to enjoy your amp workouts!

Rated 5 out of 5 stars

Love the machine a few glitches here…

Love the machine a few glitches here and there however overall great machine.

March 7, 2026
Unprompted review
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Reply from amp

We're happy you're loving amp! Please reach out to us at support@joinamp.com if you run into any issues or need assistance with anything - we're here to help.

Rated 5 out of 5 stars

Love the AI functionality to produce…

Love the AI functionality to produce workouts on the fly.

March 9, 2026
Unprompted review
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Reply from amp

Hi Jason, we're so glad you're enjoying the convenience of producing workouts with amp! Feel free to reach out to us at support@joinamp.com if there's ever anything we can do to improve your experience.

Rated 5 out of 5 stars

I love love having Amp in my home

I really enjoy having Amp in my home. When I come home after work (and I live on the 4th floor walk up) and then have to go back outside to the gym on a cold day is very hard. Those are the times I’m so blessed to have Amp at home. I get to workout and I get to decide between hitt classes or cardio to just doing my own workout plan. They have 20min or 30min to 60min classes and it’s all on your phone and goes by what you are more concerned with. Love have sleek and beautiful it looks in my apt. It’s truly a must have in my opinion

March 9, 2025
Unprompted review
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Reply from amp

Thanks for sharing your experience! amp was designed to fit seamlessly into your space while providing the convenience you highlighted, especially on days when the commute can be tough. We hope you continue to enjoy your workouts and all that amp has to offer!

Rated 5 out of 5 stars

Goodbye ugly gym equipment, say hello to Amp

Amp has been my go to for the home gym workouts, for such an small device, it offers so much and it elevates the home decor as well.

Goodbye ugly gym equipment, say hello to useful pretty all-in-one home gym.

March 9, 2026
Unprompted review
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Reply from amp

Hi Behdad, we're so glad you've been enjoying all that amp has to offer! We're grateful to have you as part of the community. Keep crushing your workouts!

Rated 5 out of 5 stars

Amp made it possible for my wife and I…

Amp made it possible for my wife and I to workout at home at times that are not possible to make it to the gym. Another great feature about amp fitness is that their app has personalized workouts that are tailored to your needs. What I like most about the app is that it has a little fun game where you match the tempo and try do be as accurate as possible. You will feel the burn doing it but just a great way to change things up with.

March 9, 2026
Unprompted review
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Reply from amp

Hi Kimson, thank you for taking the time to share your experience! We are happy to hear that you and your wife are loving the convenience of working out at home paired with the detailed personalization of amp! Our Tempo feature is definitely a fun yet still challenging way to mix things up. Thanks for being a part of the community!

Rated 5 out of 5 stars

AMP machine is amazing!

AMP machine is amazing! Easy to use and very versatile. A lot of the features are user friendly. I would definitely recommend the machine for beginners and advanced users. The machine itself can do more than what the average person would think.

March 9, 2026
Unprompted review
amp logo

Reply from amp

Hi David, we're so glad you're enjoying all that amp has to offer! Thanks for being a part of the community. Feel free to let us know at support@joinamp.com if there's ever anything we can do to improve your experience.

Rated 5 out of 5 stars

Great for home gym versatility

The Amp device has such a small profile it was able to fit perfectly in my home gym, yet allows me to do all the exercise of traditional, large machines. The app has a great variety of workouts, so even if I don’t have much time, I can choose a workout that fits into my schedule. Additionally the customer service has been great and very responsive.

March 9, 2026
Unprompted review
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Reply from amp

Thank you for taking the time to share your experience with amp! We're glad you've been enjoying all that amp has to offer. We hope you continue to enjoy your workouts!

Rated 5 out of 5 stars

Exceptional workout plans

Exceptional workout plans with a variety of options/skill levels. App is functional and easy to navigate.

March 9, 2026
Unprompted review
amp logo

Reply from amp

Hi Sandy, we're glad you're enjoying all of the different workouts amp offers! Thank you so much for being a part of the community!

Rated 5 out of 5 stars

Amp has made my experience great by…

Amp has made my experience great by making it so easy to remain consistent with my workout. I don’t have to think about a routine or what resistance level to set. I don’t even have to prepare to leave my home.

March 9, 2026
Unprompted review
amp logo

Reply from amp

Hi Natalie, we're so glad that amp has been able to remove the guesswork for you. We can't wait to see all that you'll continue to accomplish! Thank you for being a part of the community.

Rated 4 out of 5 stars

Having the AMP machine in my home feels…

Having the AMP machine in my home feels like having a full gym at my fingertips. It makes workouts so easy. Admittedly, I do not love the app, but the equipment itself is incredible.

March 9, 2026
Unprompted review
amp logo

Reply from amp

Hi Gila, thank you for taking the time to share your experience. We are glad that you're enjoying all that the amp device has to offer, all from the convenience of your home. We'd love to learn more about how we can improve your amp experience, especially with the app. Feel free to reach out to us at support@joinamp.com - we're here to help!

Rated 5 out of 5 stars

It just perfectly fit my lifestyle

It just perfectly fit my lifestyle! No need to go out, no public gym, simply workout home and save time, save the trip!
It’s the best and slim save space. Absolutely useful.

March 9, 2026
Unprompted review
amp logo

Reply from amp

Hi Anastasia, we're glad to hear that amp fit perfectly into your lifestyle! We can't wait to see all that you'll continue to accomplish. Thanks for being a part of the community!

Rated 5 out of 5 stars

AMP was installed expertly by a team of…

AMP was installed expertly by a team of professional installers and the program and machine have been a breeze to use

March 9, 2025
Unprompted review
amp logo

Reply from amp

Hi Jonathan, thanks for sharing your experience. We're glad installation went smoothly and you're enjoying all that amp has to offer!

Rated 3 out of 5 stars

Very Negative Delivery and Installation Experience

I am impressed with the quality of the machine with the combination of the options available in the app. The installation could have been so much better. After waiting over a month for the delivery, the installers were 2 hours late after about a 4 hours window. They stated that they were in an accident, but there was no communication regarding that. I called the 3rd party delivery company and they could not locate them. They showed up late at night, installed the machine, while accidentally breaking a piece on the lid that covers the unit, while lying to us stating that it does not go all the way in because it was made that way for easy access to maintenance. I was able to glue the tabs on the piece myself with epoxy and insert the cover properly. In addition, there is an extra bolt left over which still leaves me to think that it was meant for the installation.

February 28, 2026
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Reply from amp

Hi there, we are very sorry for the delivery issues you had. This is certainly not the white glove amp experience we want you to have. This has been escalated internally to the appropriate teams to investigate, and a member of our team will be in touch with you directly via email. We are sorry again, and we truly appreciate your patience with us. We are committed to making this right for you.

Rated 5 out of 5 stars

Highly recommend AMP

Purchase process was easy.
Delivery was quicker than expected.
Delivery and install process was smooth.
AMP is very efficient.

February 25, 2026
amp logo

Reply from amp

We're so grateful to have you as part of the amp community! We hope you continue to enjoy your workouts with us.

Rated 5 out of 5 stars

Really Great Workout Experience

I really really like the amp device and app. It makes working out easy and fun. The AI-powered app plans my workouts for me based on my goals and I just show up. Really impressed with this machine.

March 4, 2026
Unprompted review
amp logo

Reply from amp

Thanks for taking the time to share your experience with us! We're so glad to hear that amp has made working out more enjoyable and convenient for you. Thanks for being a part of the community, and let us know if there's ever anything we can do to improve your experience!

Rated 4 out of 5 stars

I love the Amp

I love the Amp. BUUUUUTTTTT It took 8 weeks to deliver. Plus, the mix up between the delivery company and the warehouse added two weeks. Need to streamline it!

February 25, 2026
amp logo

Reply from amp

Hi there, thank you for sharing your experience. We're so happy to hear that you're enjoying working out with amp! We apologize for the issues you had with delivery, and we've passed this feedback along to the appropriate team. Please don't hesitate to reach out to us at support@joinamp.com if there's ever anything we can assist with.

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