amp Reviews 282

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, sleek design, and ease of use, often describing it as a luxurious and well-built piece of equipment. Many appreciate the innovative app, highlighting its variety of workouts, personalized programs, and adaptive features that enhance the overall user experience. The staff, particularly the installers, are frequently commended for their professionalism, helpfulness, and dedication to ensuring a smooth setup. However, some customers experienced issues with the installation process, citing concerns about the height of the equipment or damage during setup. A few people also mentioned dissatisfaction with miscommunication regarding a free subscription to the app and the lack of Android support, which limited their ability to fully utilize the device.

What people talk about most

Product

Reviewers mention positive feedback about the product. Many customers love the machine, describing it as... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the device and app very easy to... See more

Quality

Users describe positive interactions with product quality. Many reviewers praise the equipment as well-built,... See more

Application

Clients share positive opinions on the app, highlighting its user-friendliness, AI-powered workouts, and... See more

Staff

Consumers generally express satisfaction with the staff, particularly praising the installation teams for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Equipment was installed much too high. I cannot reach top setting nor adjust angle of arm to upmost setting. Being too high also makes several of the exercise positions impossible or very ineffecti... See more

Company replied

Rated 5 out of 5 stars

I’m blown away by AMP. It’s like having a personal trainer, a custom program, and a full gym all in one sleek setup. The virtual coach adapts to me, the equipment attachments cover every muscle group,... See more

Company replied

Rated 5 out of 5 stars

An amazing machine. Installation was top notch, I didn't have to do anything. So many different exercises can be done, and even if you have dumbbells at home, this will add a whole other dimension to... See more

Company replied

Rated 5 out of 5 stars

Delivery and install was the smoothest I’ve ever experienced. I also had a question during the ordering process and Customer Support was excellent. I’ve been using the amp fitness device consistently... See more


Company details

  1. #9 of 16 best companies in Physical Fitness Program
  2. #35 of 79 best companies in Fitness and Nutrition Service
  3. #35 of 58 best companies in Wellness Program

Written by the company

amp is an AI-powered home fitness device designed to deliver adaptive strength training tailored specifically to you. Featuring 450+ diverse movements and guided workouts by celebrity trainers, amp provides engaging, effective sessions directly in your home. With a sleek, modern design that blends seamlessly into any living space, amp eliminates bulky equipment while maximizing results. Experience smarter, personalized fitness that adapts with your progress and lifestyle.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

282 reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The installers were pretty quick and…

The installers were pretty quick and took the box so I didn’t have to deal with it.
The device is beautiful. It’s really helpful to have a workout already assigned for you. The ability to replace moves either temporarily or always is a lifesaver.
I waited over a month for it to arrive and it was definitely worth the wait. I quit my gym membership once I got my device. Now I actually look forward to working out!
I did have one minor hiccup due to my dog chewing up one of the straps. I contacted CS and I received a new one 2 or 3 days after contacting them. Their cs is fantastic.

February 16, 2026
Unprompted review
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Reply from amp

Hi Kate, thank you for taking the time to share your experience with us. We're so happy to hear that amp has been a great addition and you now look forward to working out! We're here to assist if anything else comes up.

Rated 5 out of 5 stars

I love my amp

I love my amp. I struggled to decide which AI exerciser to purchase, and I chose AMP for space and price. Ordering and delivery all went well in my case, and I could not be more pleased. Using the device is easy, and the workouts are fantastic. I would not hesitate to recommend this device to anyone. It does everything I need and much more. Excellent.

February 2, 2026
Unprompted review
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Reply from amp

Hi Karen, we're so grateful to have you as part of the amp community! We're so glad to hear that you're enjoying the workouts. Please don't hesitate to reach out to support@joinamp.com if there's every anything we can do to improve your experience.

Rated 2 out of 5 stars

Apple Phone Users Only!!!

Updating my review: Still checking in on any development of an android app. I can see folks have been asking for it and it has been almost a year of "our team is working on it" ? Giving up faith that I will ever use this gym and also taking a star away from our experience as time progresses. I will check again in a month's time. BTW: Happy to beta anything you might have!?
-------
My husband loves it, but he is the only Apple phone user in the family. I would love to start using the system too, but no Android support?

February 8, 2026
Unprompted review
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Reply from amp

Hi Anna, thanks for taking the time to share your feedback with us. Our team is working on introducing Android compatibility. Stay tuned for future updates! In the meantime, please don't hesitate to reach out to us at support@joinamp.com if there's anything else we can do to improve your experience.

Rated 5 out of 5 stars

Highly recommend

My amp has been great! I’ve been using it for several months now and it has played a massive part in my health and strength goals, and I’ve already seen measurable improvement. The machine is well built, and the app has phenomenal workouts - which have improved over time. No complaints.

February 26, 2026
Unprompted review
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Reply from amp

Hey Stephen, we're so happy to hear that amp has been an integral part in helping you achieve your health and strength goals! We're so grateful to have you as part of the amp community, and we can't wait to see all that you'll continue to accomplish!

Rated 5 out of 5 stars

I think amp is totally worth the wait…

I think amp is totally worth the wait (yes the shipping can be a while) but it's definitely a non-regrettable purchase! Can't wait for the community to grow bigger and stronger!

February 26, 2026
Unprompted review
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Reply from amp

Hi Jess, we're so grateful to have you training with us and for being a part of the amp community! Don't hesitate to reach out to us at support@joinamp.com if there's ever anything we can do to improve your amp experience.

Rated 5 out of 5 stars

I love the Amp

I love the Amp. It provides great workout and doesn’t take up too much space. It is a great piece for people with limited space.

September 15, 2025
Rated 4 out of 5 stars

Great Set-Up

Direct communication was a challenge in the pre-delivery but the set up was excellent and the equipment is great. There is no shelf to hang the accessories by which is my only complaint.

November 26, 2025
Rated 5 out of 5 stars

The product is great

The product is great - both the machine and the app. The lack of transparency around wait times to get your machine and lack of communication was not so great.

November 25, 2025
Rated 5 out of 5 stars

It really works

It really works. The morning after, all my muscles are sore. The app is amazing. It tells you exactly what to do and you can watch the person on the app as they’re doing it so you can see exactly how you’re supposed to hold the handles and how you’re supposed to do the moves.

I have mine for three weeks so far and I love using it

November 24, 2025
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Reply from amp

Thank you for sharing your experience with us. It’s great to hear that the workouts are already making an impact and that the app has been helpful in guiding you through each movement. We designed it to feel clear and intuitive, so it’s really nice to know that’s coming through.

We appreciate you taking the time to leave a review and are glad amp has become part of your routine. If you ever need anything along the way, we’re always here to help!

Rated 5 out of 5 stars

The equipment not only met but far…

The equipment not only met but far exceeded my expectations. I am able to work out during lunch (I work from home) and can create a specific work out for the body parts I want and it tracks everything. The tech is phenomenal and the quality is excellent. One of the best purchases ever. Kudos to AMP for all the features built in and attention to detail.

November 27, 2025
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Reply from amp

Thank you so much for sharing this, it truly means a lot to us. It’s great to hear how well amp fits into your work-from-home routine and that being able to build workouts around what you want to focus on has made such a difference!

Rated 1 out of 5 stars

Horrible

Horrible , DO NOT purchase terrible communication with the company and support.

December 3, 2025
Unprompted review
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Reply from amp

Thank you for sharing your experience. We’re really sorry to hear that communication and support felt this frustrating, that’s not the experience we want for anyone. We’ve reached out to you directly to learn more

Rated 1 out of 5 stars

Was supposed to have an install back in march 2026…

Was supposed to have an install back in March 2026 according to the facebook messenger response I got tonight. It is December the 2nd 2026 I've heard nothing from them since April of this year terrible communication I would not recommend this product due to lack of quality customer service.
Below is the message thread to Ampfit and direct responses from communication from Ampfit representative: This is cut and past message from Amp Fitness: " Hello Todd! Totally understandable — and yes, if you have a pre-order in place, you’ll automatically get updates as your area gets closer to going live. We’ll keep you in the loop every step of the way, from install availability to delivery timing.
Appreciate you sticking with us — we’re excited to get you up and running when the time’s right!

December 2, 2025 I messaged Amp Fitness asking for update on install date. Message stated the following: " Thanks for letting us know! I can see you shared your zip code earlier! I’ve checked, and we’re scheduled to begin installations in your area in March 2026. If you’d like to proceed with a cancellation instead, no worries, please just fill out this form:"

I chose to cancel my order after receiving no communication from Amp Fitness following April 15, 2025, and only hearing back when I reached out on December 2, 2025. Given this experience, along with issues reported by several friends who own the unit, I cannot recommend this company or its product.

December 1, 2025
Unprompted review
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Reply from amp

Thank you for sharing this with us. We’re really sorry to hear how long you’ve been waiting and how unclear the communication has been we completely understand your frustration, and this is not the experience we want for you.

We’ve reached out to you directly to learn more about what happened so we can look into your order and make sure you get the support you should have received from the start.

Thank you for bringing this to our attention, we’re here to help.

Rated 5 out of 5 stars

Love my AMP

Love my AMP. From the white glove install to the app, it’s all fantastic.

November 17, 2025
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Reply from amp

Thank you for sharing this we love hearing that you’re enjoying your amp. From the white-glove install to the app experience, it’s great to know everything has felt smooth and seamless!

Rated 5 out of 5 stars

The installers were amazing!

The installers were amazing!

November 17, 2025
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Reply from amp

Love hearing this, thanks so much for sharing! We’ll be sure to pass your feedback along to the team!

Rated 5 out of 5 stars

Quality made/space saving equipment

The equipment is quality made, easy to use.
The installation went smooth and professional.
The equipment is well designed, space-saving.
Customer service is proactive and eager to assist. Highly recommend !

November 14, 2025
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Reply from amp

Thank you so much for taking a moment to share your experience. It’s wonderful to hear that everything from the setup to using the device has been such a positive process for you, and that our team has been able to support you along the way. We appreciate your recommendation and are glad the device has been a great fit for your workout routine! Keep crushing those workouts


If you ever need anything, we’re always here to help!

Rated 5 out of 5 stars

Great workout!

Installation was fast and professional. Feels like a solid piece of equipment. Love this thing - it’s a great workout, and fun to use! It’s just what I needed to stay in shape.

November 14, 2025
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Reply from amp

Thank you so much for sharing this! We’re really glad to hear your installation went smoothly and that the device has been such a great addition to your routine. It’s awesome to know you’re enjoying the workouts and having fun with it!Keep crushing those workouts!

Rated 4 out of 5 stars

Communication was good

Communication was good. Giving an estimate, up front, of when to expect delivery, would have been ideal.
Delivery and installation by JB Hunt was excellent!

November 14, 2025
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Reply from amp

Thank you for sharing your experience with us! We’re really glad to hear that your delivery and installation with JB Hunt went so well.

We also appreciate your note about wanting a clearer delivery estimate upfront that’s really helpful feedback, and we’ve shared it with our team so we can continue improving the experience.

Thanks again for taking the time to leave a review. We’re always here whenever you need us!

Rated 5 out of 5 stars

Absolutely love this machine

Absolutely love this machine! Sleek and well built and also super easy to use!

November 20, 2025
amp logo

Reply from amp

Thank you so much for sharing your experience with us. It’s great to hear that the device has been such a solid fit for you and that the design and ease of use are standing out. We really appreciate you taking the time to leave a review.

If anything comes up along the way, we’re always here to help. Thank you for being part of the a
mp community!

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