Ampulla Reviews 

12,724
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 963 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, noting the wide range and variety available. The ordering process is frequently described as easy and efficient, with many appreciating prompt dispatch and quick delivery. People also highlight great communication and overall positive service. However, some customers experienced significant delays with delivery, with orders taking much longer than expected or even being forgotten. A few people also reported issues with specific products, such as faulty nasal spray bottles, missing stoppers, or items not being airtight. Occasionally, wrong or damaged parts were received, though replacements were sometimes offered.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing items as well-made,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and fast delivery... See more

Quality

People report positive experiences with quality, consistently praising the excellent and good quality of... See more

Order

Consumers find the ordering process to be positive, with many describing it as exceptionally simple, easy,... See more

Service

Users describe positive interactions with service, frequently highlighting its promptness, efficiency, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

EASY ORDER PRECEDURE, quick delivery and I liked the price too! If I had one complaint, the outer carton was very large and crammed with bubble wrap, but the box containing the stock was right at the... See more

Rated 4 out of 5 stars

Wide range of products and sizes. No limit on quantity. Recycled plastics. Good communication and fast delivery. Great company, glad I discovered Ampulla! I needed a few bottles and jars for an a... See more

Rated 5 out of 5 stars

Was looking for certain size bottles and caps and Ampulla ticked all my boxes. Customer service are extremity quick to get back to you if you have any queries. Postage is expensive but it's worked out... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service!!! I have received some damaged lids with my jars and they have offered a replacement. They have dispatched it the same day I have contacted them!! Also the jars are excelle... See more



Company details

  1. Packaging Supply Store
  2. Packaging Company
  3. Packaging Store

Written by the company

At Ampulla we specialise in providing a wide selection of glass, plastic and aluminium packaging in quantities to suit you. Whether you’re a nutritional supplement company, beauty business, micro brewery, self employed caterer, home jam maker, hair dresser or craft lover, we are here to supply you with the bottles, jars, tubs, decanters, votives, buckets, kegs or jerrycans you need. We are a family owned business, focused on providing a friendly, efficient service and we’re constantly sourcing stylish, practical and economical packaging to keep you, and us, moving forward. Based in Hyde, Greater Manchester, we are constantly expanding and, due to customer demand, have branched out into European distribution.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 5% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(12,724)

928 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor service as goods never received still no refund received.

I made an order the 11th of April but never received the goods. I followed the order up on the 21 st April was told goods on back order and would be in by the end of April. On the 7th May still not received goods so cancelled order and requested full refund. 14 th may still not refund money. Got email confirming refund but still not received money back.
Will follow up again. I won’t be using there services anymore.

May 7, 2026
Unprompted review
Rated 4 out of 5 stars

Good company with good quality…

Good company with good quality products, however, the delivery took longer than expected and even with contact the parcel still arrived a day later than I needed for a workshop. I'd say just allow plenty of time for the order, otherwise very happy with the service and products.

April 28, 2026

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