Ampulla Reviews 12,588

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 962 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of their products, including genuine amber glass and sturdy items. Customers consistently highlight the fast and efficient delivery service, with many appreciating the careful packaging that ensures items arrive intact. The ordering process is generally described as easy and seamless, and the company is commended for its responsive and helpful customer service. However, some people mentioned issues with delivery times, noting that orders sometimes took longer than expected or that tracking information was not provided for smaller orders. A few other people also felt that there were problems with damaged items upon arrival or with the handling of delivery instructions by couriers.

What people talk about most

Product

Reviewers mention positive feedback about product quality and value, with many customers expressing... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Quality

Users consistently express satisfaction with the quality of products, often describing them as very good,... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and prompt... See more

Service

Customers consistently report positive experiences with the service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was looking for certain size bottles and caps and Ampulla ticked all my boxes. Customer service are extremity quick to get back to you if you have any queries. Postage is expensive but it's worked out... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. Delivery is always fast and the company is very responsive. I’ve had items broken by carriers in the past but Ampulla quickly sorted it. I buy amber glass and a lot of w... See more

Rated 5 out of 5 stars

Arrived on time, well packed, no breakages, the 4 glass jars i ordered are perfect to create 4 days of breakfast for work, no plastic, lids seal great for my kiefer, nuts, seeds and berries. I highly... See more

Company replied

Rated 5 out of 5 stars

I have placed three orders with this company and each one was despatched promptly, with a reliable delivery company. The items I chose reasonably priced and when I received them I was impressed wit... See more



Company details

  1. Packaging Supply Store
  2. Packaging Company
  3. Packaging Store

Written by the company

At Ampulla we specialise in providing a wide selection of glass, plastic and aluminium packaging in quantities to suit you. Whether you’re a nutritional supplement company, beauty business, micro brewery, self employed caterer, home jam maker, hair dresser or craft lover, we are here to supply you with the bottles, jars, tubs, decanters, votives, buckets, kegs or jerrycans you need. We are a family owned business, focused on providing a friendly, efficient service and we’re constantly sourcing stylish, practical and economical packaging to keep you, and us, moving forward. Based in Hyde, Greater Manchester, we are constantly expanding and, due to customer demand, have branched out into European distribution.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Poor service as goods never received still no refund received.

I made an order the 11th of April but never received the goods. I followed the order up on the 21 st April was told goods on back order and would be in by the end of April. On the 7th May still not received goods so cancelled order and requested full refund. 14 th may still not refund money. Got email confirming refund but still not received money back.
Will follow up again. I won’t be using there services anymore.

May 7, 2026
Unprompted review
Rated 4 out of 5 stars

Good company with good quality…

Good company with good quality products, however, the delivery took longer than expected and even with contact the parcel still arrived a day later than I needed for a workshop. I'd say just allow plenty of time for the order, otherwise very happy with the service and products.

April 28, 2026

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