Ampulla Reviews 12,588

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 962 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent quality of their products, including genuine amber glass and sturdy items. Customers consistently highlight the fast and efficient delivery service, with many appreciating the careful packaging that ensures items arrive intact. The ordering process is generally described as easy and seamless, and the company is commended for its responsive and helpful customer service. However, some people mentioned issues with delivery times, noting that orders sometimes took longer than expected or that tracking information was not provided for smaller orders. A few other people also felt that there were problems with damaged items upon arrival or with the handling of delivery instructions by couriers.

What people talk about most

Product

Reviewers mention positive feedback about product quality and value, with many customers expressing... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Quality

Users consistently express satisfaction with the quality of products, often describing them as very good,... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and prompt... See more

Service

Customers consistently report positive experiences with the service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was looking for certain size bottles and caps and Ampulla ticked all my boxes. Customer service are extremity quick to get back to you if you have any queries. Postage is expensive but it's worked out... See more

Company replied

Rated 5 out of 5 stars

Great company to deal with. Delivery is always fast and the company is very responsive. I’ve had items broken by carriers in the past but Ampulla quickly sorted it. I buy amber glass and a lot of w... See more

Rated 5 out of 5 stars

Arrived on time, well packed, no breakages, the 4 glass jars i ordered are perfect to create 4 days of breakfast for work, no plastic, lids seal great for my kiefer, nuts, seeds and berries. I highly... See more

Company replied

Rated 5 out of 5 stars

I have placed three orders with this company and each one was despatched promptly, with a reliable delivery company. The items I chose reasonably priced and when I received them I was impressed wit... See more



Company details

  1. Packaging Supply Store
  2. Packaging Company
  3. Packaging Store

Written by the company

At Ampulla we specialise in providing a wide selection of glass, plastic and aluminium packaging in quantities to suit you. Whether you’re a nutritional supplement company, beauty business, micro brewery, self employed caterer, home jam maker, hair dresser or craft lover, we are here to supply you with the bottles, jars, tubs, decanters, votives, buckets, kegs or jerrycans you need. We are a family owned business, focused on providing a friendly, efficient service and we’re constantly sourcing stylish, practical and economical packaging to keep you, and us, moving forward. Based in Hyde, Greater Manchester, we are constantly expanding and, due to customer demand, have branched out into European distribution.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 6% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 2 out of 5 stars

My order was forgotten until I chased

My order was forgotten until I chased.

I ordered some goods from a company in China on the same day, 23 April, and they arrived five days before my goods from Ampulla arrived.

Nothing wrong with the goods themselves, but not the best delivery experience.

May 6, 2026
Rated 2 out of 5 stars

I wanted a rigid bottle

I wanted a rigid bottle, one that doesn't squeeze, and I took a chance and ordered some because there just wasn't enough information on the website to make an informed decision.

May 4, 2026
Rated 5 out of 5 stars

Glass milk bottles

Ordered four milk bottles with gold and silver tops for semi, full fat, oat and orange juice
They were unable to alter my order when I wanted to add another one on so cancelled it refunded me and I placed a new order. They arrived quickly. Good quality with easy to screw off lids and look great rather than the big plastic bottles that flake white bits off every time you undo them. So much nicer to use
Only negative postage is expensive
Highly recommend excellent service

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

I will be shopping here again!

Good quality bottles, with a internal coating which stops any reaction with the contents, and prevents aluminium oxidation. The spray options are drip free. Postage was competitive and I would highly recommend this company and their products

April 23, 2026
Rated 5 out of 5 stars

So far the jars that we have ordered…

So far the jars that we have ordered arrived within the specific time and have met our expectations, the quality is far better than we expected and justifies the pricing in my opinion.

Here at EDNcosmetics we strive for perfection and so far thanks to Ampulla's products we are not far from it.

April 29, 2026
Rated 1 out of 5 stars

The courier that you deployed to…

The courier that you deployed to deliver my purchase was unable to do so, citing that MY ADDRESS THAT YOU PUT ON MY PURCHASE PACKAGE was not decipherable to allow for precise delivery. Your courier is now asking for my accurate postal address to re-deliver my purchase at a cost to myself which is totally unacceptable and unreasonable since the address errors were made at your packaging and dispatch stages. Please sort this mess out now that you know that I have not yet received my purchase( which will be returned to you. The reason for my purchase was very time sensitive. Please dispatched my order again, at no cost to myself which, and use the following address, which I trust you can get correctly on the postal package:

Brian HOPPIE
4 Christopher Road
CHATHAM
ME4 5NQ
GB

April 30, 2026

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