Amsterdam Vintage Jewels | AVJ Reviews 

741
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally beautiful jewelry quality, stunning designs, and the prompt, reliable shipping offered by the team. Many buyers also deeply appreciate the remarkably helpful staff, careful packaging choices, and the overall excellent customer service provided during every interaction. Though some customers noted occasional delivery delays that caused brief inconvenience, others pointed out minor product imperfections or mentioned difficulties when trying to put on certain items. Despite these few isolated drawbacks, people generally remain very satisfied with their overall purchases and continue to enthusiastically recommend the business.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the lovely jewelry and... See more

Service

Customers consistently note positive experiences with service, highlighting fast and efficient assistance.... See more

Staff

Users describe positive interactions with staff, highlighting helpful and professional people. Consumers... See more

Delivery service

Consumers find delivery service to be positive, highlighting speedy shipping times and careful packaging.... See more

Quality

Reviewers express high satisfaction and appreciation regarding quality. Consumers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was looking for something specific and stumbled upon AVJ which turned out to be the absolute best shopping experience! Fast shipping and great care went into packaging of the product and a kind note a... See more

Rated 5 out of 5 stars

The houst was really nice, she welcomed me even I didn’t had an appointment. She helped me finding the good size for my ring and sizes for the other fingers to know in the future if I want to purchas... See more

Rated 5 out of 5 stars

Clear instructions about delivery. Amazing card and personal approach to the client. I already made the list with more products that I want. Great quality + certificate.

Rated 5 out of 5 stars

I bought a ring online from them, it was delivered promptly and was beautiful. The packaging was very cute & they included a personal card, which I found a nice personal touch.


Company details

  1. Jeweler
  2. Jewelry Store

About Amsterdam Vintage Jewels | AVJ

Written by the company

Simply put, to create jewellery that serves as an extension of your best self, that’s our mission. With pieces that make you feel distinctly radiant but also connected to the special moments they represent. By putting a modern spin on vintage curations, we’re committed to creating the ultimate selection of jewellery that feels highly distinctive yet attainable. With each piece celebrating individuality, our jewellery is made to give rise to what’s uniquely you.

As new-generation jewellers, it’s our vocation to create jewellery that adorns and uplifts its keeper through both style and impact. Our commitment to fine craftsmanship and end-to-end sustainability ensures each design is uncommonly stunning while being an environmentally and socially responsible choice. Devoted to using recycled gold and ethically sourced gems, we envision our jewellery empowering you to show off what's uniquely you, all while leaving an illuminating mark on the world.

shop our collections


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

741 reviews

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4.7

All reviews

(741)

162 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Fast, personal and great service. Bought a beautiful personalized ring. When one of the stones was not fixed properly in the ring anymore, it was fixed super quick and good.

March 31, 2023
Rated 5 out of 5 stars

Lovely vintage ring

I am doing a second review after doing a bad review a few days ago. Taken by the disappointment of not seeing my order arrive, I made a negative review but which I am happy to retract, AVJ's customer service explained what had happened and in fact, shortly after, my order was delivered. They were kind to reimburse me for the shipping cost and even offer me a discount as an apology.
The ring arrived is really beautiful and the packaging was done with care.
I apologize for the previous review and I absolutely recommend this site.

5 stars deserved. Thank you.

March 15, 2023
Amsterdam Vintage Jewels | AVJ logo

Reply from Amsterdam Vintage Jewels | AVJ

Hi Elena,

First of all thank you for your review. Like mentioned in email conversations we had, we shipped your ring directly after you placed your order. Unfortunately your package was lost at DHL for no reason and the status of your package in the Track & Trace was that it was in Amsterdam. We never experienced this before with DHL Express. Shipments to Italy take usually 1-2 days.

Hope you understand that we did everything from our side in doing our best getting your jewelry in the fastest way to you.

Please let us know if you still have questions.

Love,

Team AVJ

Rated 5 out of 5 stars

Beautiful rings, beautiful showroom, helpful staff

The decision was so difficult because there is so much beautiful jewelry here! But I have found the perfect ring and I am delighted every time I look at it. The employee was very friendly and supported me in the purchase process. There was no time pressure, even if the appointment was limited to 30 minutes. Everything was wonderful and next time we're in Amsterdam I'll be back!

Plus: We visited with our wild toddler and the staff was so charming and chilled ;) Thank you!

March 4, 2023
Rated 5 out of 5 stars

Great company with good knowledge of…

Great company with good knowledge of what they are selling. I have been checking other jewellers and found out that some of them gave high discounts of 300 per item, while they only work with discounts and price items higher then it should be what makes it confusing for customers. They think they get a high discount in meanwhile they pay more on a jewel. Communication was great and the resizing was 3 days faster then they have communicated. This is my second order and I am loving how your company grows and shows me the newest trends. Keep going AVJ I would definitely come back to your store.

January 6, 2023
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