Amtico Reviews 450

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and durability, often noting its longevity and ability to withstand daily life with children and pets. Many people appreciate the aesthetic appeal, finding the flooring beautiful and transformative for their spaces, while also highlighting its ease of cleaning and maintenance. The service and staff are frequently commended for their helpfulness, professionalism, and efficient installation processes, leading to high satisfaction with the overall experience. However, some customers also noted issues with the product's susceptibility to scratches and marks, particularly in newer installations, which contradicted their expectations of durability. A few other people also felt that some tiles were not precisely cut, causing installation difficulties for their fitters, and others experienced problems with adhesive marks or the product appearing dull despite cleaning efforts.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its beautiful appearance, quality,... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight with the product's durability,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

Clients share positive opinions on user experience, with many highlighting that the overall experience was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having our first Amtico 22yrs ago in main hallway and still getting comments of how good it still looks we knew we wouldn’t be disappointed. Had 3 more rooms done since at different times and all wea... See more

Company replied

Rated 5 out of 5 stars

We've had an Amtico floor installed in our kitchen for a few weeks now. We are very happy with it - easy to keep clean via a soft brush every day or so and a weekly quick mop with an Amtico provided m... See more

Company replied

Rated 5 out of 5 stars

Following a complete refit of our bathroom we were looking for a floor covering which felt warm to the touch and gives a 'random' pattern which ruled out a wood grain finish. We chose Kura Carraway... See more

Company replied

Rated 5 out of 5 stars

We are really pleased with the quality and look of our new Amtico LVT floor in the kitchen and adjoining room. The fitters also did an excellent job and were very helpful in giving us tips to aid us i... See more

Company replied


Company details

  1. Manufacturing Service

Written by the company

Our extensive range of luxury vinyl tiles is innovative and unrivalled, ensuring that there's an Amtico floor that's perfect for your space. For more than 50 years we've been designing, innovating and manufacturing LVT flooring that is not only beautiful but flexible, durable and sustainable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

450 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great quality product

Great quality product
Great supplier (Floor Design Wetherby)
Great installation

February 10, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review!

Rated 5 out of 5 stars

It's a great product

It's a great product. We had previously had Amtico that was fitted nearly thirty years ago in the kitchen and have only had it replaced to update the kitchen to something more modern looking,

February 10, 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico flooring in your home. Thank you

Rated 5 out of 5 stars

Floor for life

Decided we wanted a floor we could fit now then never replace, so Signature's lifetime guarantee attracted us. The floor looks fantastic, you'd never know it wasn't real oak except for the warmth permeating through from our underfloor heating.

February 4, 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico flooring in your home. Thank you

Rated 5 out of 5 stars

Excellent Service

We are really pleased with our flooring & was fitted by two excellent installers who were very professional & a pleasure to have in our home.

January 8, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased to hear you are happy with your Amtico flooring, and the service you have received. Thank you

Rated 5 out of 5 stars

Helpful on makeing a decisions…

Helpful on makeing a decisions excellent customer service. , there were quick with the job ,
No negatives at all very pleased

February 4, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased to hear you are happy with the service you have received. Thank you

Rated 5 out of 5 stars

World Class service

Prior to my retirement in 2007, I spent the last 25 years of my professional career employed by a large global organisation and held a number of senior management positions within strategic customer services. As a management facilitator, I lived and breathed customer service.

Within the CS domain, the highest accolade that can be afforded to any business entity is the classification “World Class”. Very few organisations achieve this recognition - two such worthy examples have proven to be Apple and Rolls Royce.

The level of service my wife and I have just received from Scott Brookfield, Technical Manager of Amtico Flooring, has indeed proven “World Class” and unequivocally so. Service at its very best and I can HIGHLY recommend.

February 6, 2026
Unprompted review
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased to hear you are happy with the service you have received. Thank you

Rated 5 out of 5 stars

Well done the lads

Well done the lads. Great job and well chilled !

January 23, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review!

Rated 5 out of 5 stars

We always choose Amtico if we want laminate flooring

We've chosen Amtico flooring in other rooms of our current house - and the previous one. The floors are hardwearing, easy to clean and look great! What more could you want?

January 23, 2026
Amtico logo

Reply from Amtico

Hello, thank you for leaving your 5 star review! We are so pleased to hear you are happy with your Amtico in your home. Thank you

Rated 5 out of 5 stars

Quality British product …

The flooring arrived quickly and was fitted expertly by our fitter. We are very pleased with the product

January 23, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased you are happy with your Amtico floor. Thank you

Rated 5 out of 5 stars

Great product

Great product, looks fantastic in my home. Stafford Tiles and Flooring, the company who fitted the flooring, did an excellent job and their workmanship can’t be faulted.

January 20, 2026
Amtico logo

Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased you are happy with your Amtico in your home and the service you received. Thank you!

Rated 5 out of 5 stars

Kitchen floor.

Arron was an absolute pleasure to have here. He was a perfectionist and laid our floor perfectly. He answered any questions we had.

January 20, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased you are happy with the service you received. Thank you

Rated 5 out of 5 stars

Did what it says on the tin!

Did what it says on the tin!
Beautiful, good to look at, not cold on your feet.
The fitter was very experienced.
Advice from the shop assistant was true to form.

January 20, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased you are happy with your Amtico floor and the service you have received. Thank you!

Rated 5 out of 5 stars

You guys were amazing

You guys were amazing
I moved into a new build 5 yrs ago and have only now activated my warranty. I assumed the house builder had done this.
Anyway, after explaining my situation to Amtico they provided a warranty without any resistance, and I received the certificate a few days later.
You may pay a little extra but get a whole lot more.

January 16, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so happy to hear you are pleased with the service you have received. Thank you!

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