Amtico Reviews 450

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and durability, often noting its longevity and ability to withstand daily life with children and pets. Many people appreciate the aesthetic appeal, finding the flooring beautiful and transformative for their spaces, while also highlighting its ease of cleaning and maintenance. The service and staff are frequently commended for their helpfulness, professionalism, and efficient installation processes, leading to high satisfaction with the overall experience. However, some customers also noted issues with the product's susceptibility to scratches and marks, particularly in newer installations, which contradicted their expectations of durability. A few other people also felt that some tiles were not precisely cut, causing installation difficulties for their fitters, and others experienced problems with adhesive marks or the product appearing dull despite cleaning efforts.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its beautiful appearance, quality,... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight with the product's durability,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

Clients share positive opinions on user experience, with many highlighting that the overall experience was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having our first Amtico 22yrs ago in main hallway and still getting comments of how good it still looks we knew we wouldn’t be disappointed. Had 3 more rooms done since at different times and all wea... See more

Company replied

Rated 5 out of 5 stars

We've had an Amtico floor installed in our kitchen for a few weeks now. We are very happy with it - easy to keep clean via a soft brush every day or so and a weekly quick mop with an Amtico provided m... See more

Company replied

Rated 5 out of 5 stars

Following a complete refit of our bathroom we were looking for a floor covering which felt warm to the touch and gives a 'random' pattern which ruled out a wood grain finish. We chose Kura Carraway... See more

Company replied

Rated 5 out of 5 stars

We are really pleased with the quality and look of our new Amtico LVT floor in the kitchen and adjoining room. The fitters also did an excellent job and were very helpful in giving us tips to aid us i... See more

Company replied


Company details

  1. Manufacturing Service

Written by the company

Our extensive range of luxury vinyl tiles is innovative and unrivalled, ensuring that there's an Amtico floor that's perfect for your space. For more than 50 years we've been designing, innovating and manufacturing LVT flooring that is not only beautiful but flexible, durable and sustainable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

450 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

Product good, fitment not so good.

We had Amico flooring laid throughout the ground floor of our new house and we are very happy with the overall effect. Having lived with it for a month now it is easy to clean and maintain. The down side is that I have noticed a few areas where the flooring is lifting, which I guess is down to it not being fitted too well. I will update this review following the upcoming rectification visit of the contractor.

January 7, 2026
Amtico logo

Reply from Amtico

Hello, thank you for your review. Please feel free to contact our Technical Team if you need any advise or support on 02476 861409 or via email on technical.support@amtico.com.
Please note office hours are Monday - Friday (8.30am - 4.45pm). Thank you

Rated 5 out of 5 stars

Lovely Amtico floor in our new home

Lovely Amtico floor in our new home. Love the colour and design. Complimentary cleaning kit and good, clear instructions on care and cleaning.

January 7, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so happy to hear you are pleased with your Amtico floor in your home! Thank you

Rated 5 out of 5 stars

Good quality

Good quality, appears to be hard wearing, decent range, attractive finish. It was fitted quickly and looks good still after 6 months.

January 7, 2026
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Reply from Amtico

Hello, thank you for your 5 star review! We are so pleased to hear you are happy with your Amtico floor. Thank you!

Rated 5 out of 5 stars

My Amtico looks great

Our new home looks great with Amtico flooring in the kitchen dining room and bathrooms. Easy to look after.

January 7, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so happy to hear you are pleased with your Amtico floor in your home!

Rated 5 out of 5 stars

Very happy

Never had flooring before always wanted it Having just moved into a new home all the flooring was Amtico and was so happy. It is beautiful to look at. Very very happy

November 28, 2025
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Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased to hear you love your Amtico floor in your home. Thank you

Rated 5 out of 5 stars

A fantastic product

A fantastic product, much admired by all our friends

January 7, 2026
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so pleased you are happy with your Amtico floor. Thank you

Rated 1 out of 5 stars

Not worth the money

Had Amtico for 8 years in my first home and it was very durable. Had it for less than a year in my new home and it is of very poor quality and scuffs/scratches very easily. We are careful with how we live and treat our property but this is ridiculous. They have probably changed the materials to a poorer quality.
If you are looking for good quality flooring, this isn’t for you, especially at the astronomical price they charge. We bought this to last but it will be getting replaced next year. So disappointed.

January 13, 2026
Unprompted review
Amtico logo

Reply from Amtico

Hello,
We are very sorry to hear that you are unhappy with your Amtico Floor.
Please contact our Technical Team on 02476 861409 or via email on technical.support@amtico.com and we will ensure you get a reply.
Please note office hours are Monday - Friday (8.30am - 4.45pm). Thank you

Rated 5 out of 5 stars

The Amtico fitter was so helpful

The Amtico fitter was so helpful, giving ideas for the laying pattern of my chosen tiles. Very thoughtful and respectful of my son's disability.
The flooring itself is beautiful and has created the perfect finishing touch to my new kitchen.

November 26, 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review!
We are so happy to hear you are pleased with your Amtico floor.
Thank you

Rated 3 out of 5 stars

Amtico flooring is OK but it has to…

Amtico flooring is OK but it has to many condition to maintain the flooring in good condition. You can only use recommended door mate, rugs etc.

December 10, 2025
Amtico logo

Reply from Amtico

Hello,
Thank you for taking the time to leave a review!
The Amtico Team

Rated 5 out of 5 stars

Pricey but good

Excellent care and attention to making exacting preparation and perfection in laying the product.

December 10, 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review!
We are so happy to hear you are pleased with the service you received.
Thank you

Rated 4 out of 5 stars

All good but a couple of points

The product is very good and we are delighted with our flooring. We did have some problems with getting adhesive marks removed but these were resolved with the supplier. Quite surprised that only your approved suppliers can fit the flooring if the warranty is to be forthcoming, when we had experienced flooring fitters ready to do it.

November 19, 2025
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Reply from Amtico

Many thanks for taking the time to leave a review!
I am sorry to hear that you had adhesive marks on your floor, but great to hear that they have now been removed.
Thank you
The Amtico Team

Rated 5 out of 5 stars

Great customer service from Helga

Great customer service, guidance and assurance with numerous queries, very professional services by Helga.

December 10, 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so happy to hear you are pleased with the service you received from Helga.
Thank you
The Amtico Team

Rated 5 out of 5 stars

Very satisfied with our latest Amtico…

Very satisfied with our latest Amtico flooring fitted efficiently (in our 6th room) by James of Fabulous Floors Hurstpierpoint

October 6, 2025
Amtico logo

Reply from Amtico

Hello,
Many thanks for leaving a 5 star review.
We are so happy to hear you are pleased with the service you received from Fabulous Floors.
Thank you

Rated 5 out of 5 stars

Expectations exceeded

The company (Bespoke Flooring, Pontypridd) were very good indeed. In readiness our two rooms required old Marley floor tiles to be removed as they tested positive for asbestos. Bespoke arranged a registered contractor to undertake the work. Immediately following that job Bespoke laid a new membrane, self-levelling compond and then the flooring itself. Dan and his co-worker (Tom) did an excellent job with the finish far exceeding our expectations.

November 24, 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so happy to hear you are pleased with the service you received. Thank you

Rated 5 out of 5 stars

Looks great down on my hallway floor

Looks great down on my hallway floor, just wished the fitters wiped any glue off the tops of the strips immediately. As now I keep finding glue that’s really hard to remove.

November 24, 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are sorry to hear about the glue, please contact our Technical Team on 02476 861409 or via email on technical.support@amtico.com to help.Please note office hours are Monday - Friday (8.30am - 4.45pm). Thank you

Rated 4 out of 5 stars

Looks amazing & great quality

When we first saw the design we knew we wanted it! Although rather expensive, it looks amazing. Floormaster gave a first class service, the fitter was really knowledgeable & experienced in fitting Amtico & would highly recommend.

September 30, 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your review! We are so pleased to hear you love your Amtico in your home. Thank you!

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