Amtico Reviews 435

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, noting its durability and attractive finish, often highlighting how it transforms their space. Many people appreciate the excellent service, from helpful showroom staff to professional and skilled fitters who ensure a faultless installation process. The user experience is frequently described as seamless and easy to maintain, with many reviewers enjoying the long-lasting nature of the flooring. However, some customers also noted issues with the product's finish, mentioning that it can appear dull or show marks and footprints easily. A few other people also felt that the flooring scratched easily, even in a short period, leading to disappointment with its durability. Additionally, some reviewers experienced problems with installation, such as adhesive marks left on the surface or tiles not being precisely cut.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with its quality,... See more

Quality

Users describe positive interactions with quality, often highlighting that the product feels durable, looks... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

People report positive experiences with service, often highlighting helpful and knowledgeable staff from the... See more

User experience

Consumers find the overall user experience to be positive, with many stating that the experience shows and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Following a complete refit of our bathroom we were looking for a floor covering which felt warm to the touch and gives a 'random' pattern which ruled out a wood grain finish. We chose Kura Carraway... See more

Company replied

Rated 5 out of 5 stars

Having our first Amtico 22yrs ago in main hallway and still getting comments of how good it still looks we knew we wouldn’t be disappointed. Had 3 more rooms done since at different times and all wea... See more

Company replied

Rated 5 out of 5 stars

you did "everything" You said. Excellent help in showroom, samples offered to help final chice. Fitted on date promised, superb fitter, small mark mentioned on completion. You came back twice with no... See more

Company replied

Rated 5 out of 5 stars

I wanted to share how pleased I am with my new Amtico flooring! The quality truly stands out, it feels durable, looks fantastic and has already made a difference in my space. Based on my experience... See more

Company replied


Company details

  1. Manufacturing Service

Written by the company

Our extensive range of luxury vinyl tiles is innovative and unrivalled, ensuring that there's an Amtico floor that's perfect for your space. For more than 50 years we've been designing, innovating and manufacturing LVT flooring that is not only beautiful but flexible, durable and sustainable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

435 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amtico as an Inducement to purchase

The flooring was laid as part of the inducement to purchase the house.
We have it in the entrance hallway, kitchen/diner, family bathroom and en-suite.
It has been laid professionally, and Im quite impressed by the look and feel of the grain.
The tiled look has been laid in the family bathroom and en-suite, this too has been laid professionally.

October 8, 2025
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Reply from Amtico

Hello, thank you for leaving us a 5 star review! We are so pleased you are pleased with your Amtico floor! Thank you.

Rated 4 out of 5 stars

Excellent product - what mats work in it though?

The product looks excellent - seems top quality. Fitted very well so I would have given a full five star score. However we didn’t realise the complexity of getting the correct type of runner and door mat. Some better advice on this would have been welcomed.
However can’t fault the quality of the flooring itself.

November 6, 2025
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Reply from Amtico

Hello, thank you for your review We are so pleased you are happy with your Amtico floor! Thank you for your feedback we will take this on board. Thank you

Rated 5 out of 5 stars

Quality product

Quality product. Fitted perfectly.

October 29, 2025
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Reply from Amtico

Hello, thank you for leaving us a 5 star review!

Rated 5 out of 5 stars

Extremely Happy

We chose Amtico Signature Darley Oak, fitted on a 45 degree angle, for our hallway.

We had been doing on line research and knew we wanted something from the Amtico Signature range. S.L. Flooring was recommended to us and we will definitely continue to use them. From choosing the colour and style of the flooring to the fitting we felt really happy with the staff who helped us. The flooring is just beautiful and fitted so well. We really love the look and feel of it. So lovely and warm under foot.

Happy customers who are looking forward to next week when S.L. Flooring fit our landing and stairs carpet.

October 29, 2025
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Reply from Amtico

Hello, thank you for taking the time to leave your 5 star review! We are so happy to hear you are pleased with the service you received, and love your Amtico in your home! Thank you

Rated 4 out of 5 stars

Very straightforward

Very straightforward
Job done
Happy client

October 29, 2025
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Reply from Amtico

Hello, thank you for leaving us a review! We are so pleased you are pleased with your Amtico floor.

Rated 5 out of 5 stars

Very happy with Amtico quality flooring.

I now have Amtico flooring throughout the house. It’s ideal as I have two dogs, meaning it’s so easy to keep clean and doesn’t scratch. I decided on the Signature series because of the lifetime guarantee. Very happy so far.

October 13, 2025
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Reply from Amtico

Hello, thank you for leaving us a 5 star review! We are so pleased you are pleased with your Amtico floor! Thank you.

Rated 5 out of 5 stars

Great quality

Great quality, hard-wearing flooring. Had it in last house for 10 years and it was brilliant. Lifetime warranty for Signature range is unbeatable. It looks super effective - we chose the Castel Weave design and have no regrets!

October 15, 2025
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Reply from Amtico

Hello, thank you for taking the time to leave your review! We are so pleased to hear you love your Amtico in your home. Castel Weave is a great choice! Thank you.

Rated 5 out of 5 stars

I’m so happy with my flooring

I’m so happy with my flooring, from choosing amtico through to fitting I couldn’t have got a better service, thank you 😊

October 13, 2025
Amtico logo

Reply from Amtico

Hello, thank you for leaving us a 5 star review! We are so pleased you are pleased with the service you received, thank you.

Rated 5 out of 5 stars

Dan and Tom of Bespoke Flooring

Dan and Tom of Bespoke Flooring, Broadway, Pontypridd, were two tremendously professional workers. The pattern my wife selected was the most difficult of all the patterns but they completed the job perfectly.
Our flooring looks absolutely fabulous.

October 13, 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your review. We are so pleased you happy with the service you received. Thank you!

Rated 5 out of 5 stars

The fitter

The fitter, Jay from exclusive flooring in Kidsgrove.
Excellent company. First class work. Innovative and proactive. Would recommend them over anyone else.

October 13, 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your review. We are so pleased you happy with the service you received. Thank you!

Rated 5 out of 5 stars

Very easy and quick

It was very easy to register our new flooring and the reply confirming the registration was very quick.

October 2, 2025
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Reply from Amtico

Hello, thank you for leaving us a 5 star review!

Rated 5 out of 5 stars

Realistic wood appearance and easy to…

Realistic wood appearance and easy to clean. Needs to be fitted by experienced installer.

October 2, 2025
Amtico logo

Reply from Amtico

Hello, thank you for your review. We are so happy to hear you are pleased with your Amtico floor!

Rated 3 out of 5 stars

I purchased the Rosewood flooring from…

I purchased the Rosewood flooring from the Signature range and it looks very nice but I am extremely disappointed in the regular repeat in the pattern. I assumed that because this product was more expensive that the Karndeen alternative that the repeat in the pattern would be few and far between, but this is not so. If you do not want a repeat pattern to be obvious I would go for the alternative supplier. Having said that, the flooring does look nice and now I have rugs on the floor the repeat is less obvious. It seems to clean up well and shows no sign of being damaged by the dog.
I chose Amtico because Karndeen no longer did the design that I wanted.

October 6, 2025

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