Excellent service from start to finish, they could not have been more help full. As they hadn't got the chair in stock they would order to try then if item was not right for purpose they would take... See more
Company replied
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Review summary
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I was very impressed with the communication from the company following an unexpected supply problem with the coasters I had ordered. I was offered a full refund or the opportunity to wait until the... See more
Company replied
The Robins are beautiful and top quality. Just what I've come to expect from Angela Reed based on other purchases like the Victorian style baubles I purchased before a previous Christmas. Delivered qu... See more
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Dispatched promptly so no long wait for goodies to arrive . Items exactly as they appear on the website so no disappointment or need to return. Packed really well and items high quality. Very pleased... See more
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Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Outdoor Furniture Store
- Rug Store
- Sofa Store
Written by the company
Angela Reed is an independent furniture, homeware and interiors retailer based in Saffron Walden, Essex, UK, serving customers throughout the UK online and from our Saffron Walden furniture store. Established in 1880, Angela Reed is a family-owned interiors business with more than 145 years of experience helping customers furnish and decorate their homes. We sell sofas, armchairs, dining tables and chairs, bedroom furniture, occasional furniture, lighting, mirrors, rugs, cushions, home accessories and gifts, with collections available both online and in our Saffron Walden showrooms. Angela Reed combines established furniture brands with distinctive furniture and home accessories chosen for homes with personality. Whether you're looking for a new sofa, furnishing a dining room or bedroom, searching for statement lighting or mirrors, or simply adding the finishing touches to a room, our experienced team can help. Customers can shop online at angelareed.co.uk, with delivery available across the UK, or visit our furniture and interiors store in Saffron Walden, Essex to explore our collections in person. As a long-established independent family business, customer service remains at the heart of Angela Reed, from helping customers choose the right furniture through to delivery and aftercare. Follow us on: Instagram https://www.instagram.com/angelareedshop/ Facebook: https://www.facebook.com/angelareedshop/
Contact info
5-7 Market Hill, CB10 1HQ, Saffron Walden, United Kingdom
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I am so glad I ordered from Angela Reed…
I am so glad I ordered this gorgeous Bronte by Moon woollen blanket online from Angela Reed, it was a really good price and my order was processed and delivered super quickly. Felt really reassured by the update notifications too. The colours of the blanket were just like the photos and better! It’s so soft and thick, perfect for sofa snuggling, camping and summer evenings dining outside. Feels great to have ordered through an independent UK shop too. I guess the only thing that would have helped me make a faster purchase, would have been more real-life photos of the product in situ so I could see more of the colours across the blanket.
August 8, 2026
Unprompted review
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family-run business, we work hard to ensure that shopping with us is always a positive experience, so we’re delighted to have received such a lovely review.
We also really appreciate your feedback about having more real-life photos of our products in situ. We understand how helpful this can be when choosing colours and will certainly take this on board.
Thank you again for your kind review and valuable feedback.
Lovely staff very helpful and friendly
Lovely staff very helpful and friendly. The chair we bought was stunning.
July 17, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Gorgeous rug!
The rug was so well wrapped and there was extra room in the bag for if we had to return it (assuming that we couldn't have rolled it as tight as when it came!).
Delivered in a timely manner.
The rug is perfect for our lounge, we're thrilled with it! Easy to vacuum, absolutely beautiful and, to us, we'll worth the money. The colours are just as shown on the website. Also, prompt response from the company when I asked a question.
We would just say that you need a nonslip sheet, or similar, to prevent movement.
August 5, 2026
Very clear and prompt communication…
Very clear and prompt communication throughout the process of purchasing.
July 15, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so pleased to hear that you found our communication clear and prompt throughout the purchasing process, and we are delighted that you are happy with your experience.
Mirror was perfect and quick delivery
Mirror was perfect and quick delivery. Would order from them again.
July 15, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent customer service
The product was damaged in transit but the company were brilliant in replacing immediately
July 15, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
I only ordered a bottle of olive oil…
I only ordered a bottle of olive oil but the experience was very fluid and delivered on time
August 4, 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Great service
I bought a chair online having first seen it in the shop. Very pleased with my purchase and no problems. Kept up to date with the delivery - delivery men pleasant and helpful.
Happy to recommend.
July 29, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent
Excellent, very helpful , polite and efficient staff.
Very pleased with product
July 28, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
We love visiting this shop
We love visiting this shop. We visit every time we are in town just to see what is new in and this time we ordered two recliners chairs 😃
Delivery was quick and we are very happy with our purchase
July 28, 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Arrived promptly and packed well.
Arrived promptly and packed well.
Beautiful bronze horses just what I was looking for.
Would defo purchase from Angela Reed again.
Thank you
July 6, 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Excellent personalised service and I…
Excellent personalised service and I would recommend the company to all my friends
July 25, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family-run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Everything as it should b.
July 16, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Quick delivery
Quick delivery, very well packaged, would have liked it a bit bigger, but a lovely piece anyway only want for decor so very pleased
July 10, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received a lovely review from you today.
Excellent company to deal with
Excellent company to deal with. Helpful, quality products, totally reliable. Would always purchase items with them, brilliant customer service.
June 17, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
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