Excellent service from start to finish, they could not have been more help full. As they hadn't got the chair in stock they would order to try then if item was not right for purpose they would take... See more
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Review summary
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Reviews shaping this summary
I was very impressed with the communication from the company following an unexpected supply problem with the coasters I had ordered. I was offered a full refund or the opportunity to wait until the... See more
Company replied
The Robins are beautiful and top quality. Just what I've come to expect from Angela Reed based on other purchases like the Victorian style baubles I purchased before a previous Christmas. Delivered qu... See more
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Dispatched promptly so no long wait for goodies to arrive . Items exactly as they appear on the website so no disappointment or need to return. Packed really well and items high quality. Very pleased... See more
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Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Outdoor Furniture Store
- Rug Store
- Sofa Store
Written by the company
Angela Reed is an independent furniture, homeware and interiors retailer based in Saffron Walden, Essex, UK, serving customers throughout the UK online and from our Saffron Walden furniture store. Established in 1880, Angela Reed is a family-owned interiors business with more than 145 years of experience helping customers furnish and decorate their homes. We sell sofas, armchairs, dining tables and chairs, bedroom furniture, occasional furniture, lighting, mirrors, rugs, cushions, home accessories and gifts, with collections available both online and in our Saffron Walden showrooms. Angela Reed combines established furniture brands with distinctive furniture and home accessories chosen for homes with personality. Whether you're looking for a new sofa, furnishing a dining room or bedroom, searching for statement lighting or mirrors, or simply adding the finishing touches to a room, our experienced team can help. Customers can shop online at angelareed.co.uk, with delivery available across the UK, or visit our furniture and interiors store in Saffron Walden, Essex to explore our collections in person. As a long-established independent family business, customer service remains at the heart of Angela Reed, from helping customers choose the right furniture through to delivery and aftercare. Follow us on: Instagram https://www.instagram.com/angelareedshop/ Facebook: https://www.facebook.com/angelareedshop/
Contact info
5-7 Market Hill, CB10 1HQ, Saffron Walden, United Kingdom
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4.7
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Friendly and efficient service
August 26, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Absolutely Love this rug
Absolutely Love this rug! So many compliments from friends and family. Its bright and cheerful to look at. Children adore looking for all the different Creatures. Quality rug too and worth the wait. 10 out of 10!!! Thanks.
August 19, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Perfect sales people
Perfect sales people , can not do enough to help you in making the correct choice . Delivery perfect on time very helpful
August 21, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Nice jute rugs
Easy to order, fairly prompt to come into stock and be delivered.
Cardboard packaging quite damaged on arrival but product intact save for heavy creasing as folded rather than rolled - not ideal for 2 large - ish jute rugs. Waiting for them to flatten and settle in situ .
August 25, 2026
Reply from Angela Reed
Thank you for your lovely review and for taking the time to share your feedback. We are pleased to hear you found the ordering process easy and that your rugs arrived safely. We are sorry to hear about the condition of the packaging and the creasing from being folded rather than rolled. We hope the rugs settle and flatten nicely in situ over the coming days. We really appreciate your custom and feedback.
Quick delivery
Quick delivery, my vase was very well packed, of great quality and was bought for a very good price!
August 20, 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Went into the shop looking for a rug
Went into the shop looking for a rug. Staff were super helpful. Bought one from the website on recommendation. Delivery, really quick. Love the quality. No complaints
August 19, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Speedy delivery.
Very quick delivery...arrived the following day. Well wrapped..maybe a bit too much packing. Big box for a small item
August 17, 2026
Reply from Angela Reed
Thank you for your lovely 5-star review and for taking the time to share your feedback. We are delighted to hear your order arrived so quickly and safely. We really appreciate your kind comments regarding the packaging, and we will certainly take your point about the box size on board. Thank you again for your custom and support.
Make sure your order is in stock!
When I ordered the cake stand there was no indication that the item wasn't in stock.
I had an order confirmation that it would be delivered in 1-2 working days.
Then I had an email saying that as I had pre ordered the item I would get an email to say when it was back in stock ready for dispatch.
Order took nearly 4 weeks to arrive so my daughter got her birthday present 3 weeks late.
August 19, 2026
Reply from Angela Reed
Thank you for taking the time to review.
I am so sorry that your daughter did not get her present on time.
This cake stand is one of our most popular items and, as such, is usually only available on pre-order. This was the case when you placed your order and would have been the button you clicked when placing in your basket.
However, we take on board that you may have found the 'your order is placed' email and the subsequent pre-order email that accompanies it, caused confusion and frustration for you.
In light of this, we have now amended the email sequence moving forward.
We do hope that your daughter enjoyed her cake stand in spite of the delay and we are sorry again that she did not get it on time.
Beautiful Glass Cake Stand
I was kept updated on my delivery, it arrived very well packed & intact. Brilliant service from Angela Reed. 10/10.
It was a shame the driver didn’t follow my delivery instructions.
August 19, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Order arrived promptly and as…
Order arrived promptly and as described. A beautiful item. I'm very pleased I chose to order from this business.
August 18, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Great service, great product
I had a query about delivery and received a friendly email answering this almost by return. Great personal service. Delivery was quick and I am over the moon with the rug, it is beautiful
August 18, 2026
Reply from Angela Reed
hank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Great delivery service & was packed…
Great delivery service & was packed extremely well - the picture was exactly as expected, we love it! Thank you 😊
August 11, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
My goods were sent swiftly &…
My goods were sent swiftly & efficiently. The delivery guy was very cheerful and on time.
August 14, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
The item I brought was great
The item I brought was great, however there was a stock discrepancy and I had to wait for it to come into stock again. I was informed that this was the case and I was happy to wait, however it took longer than stated and I had to chase the order. Communication is key and it should not be down to the customer.
August 13, 2026
Reply from Angela Reed
Thank you for taking the time to leave your review. We sincerely apologise for the delay with your order and, particularly, for the lack of communication while you were waiting. We fully appreciate that it should not have been necessary for you to chase us for an update, and we are sorry that we fell short on this occasion. We’re pleased to hear you were happy with the item itself, and we truly appreciate your patience.
Reply from Angela Reed
hank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Bought a beautiful picture for our…
Bought a beautiful picture for our living room, staff very responsive when requested update, very pleased overall
July 22, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Beautiful picture wrapped for…
Beautiful picture wrapped for protection and delivered promptly.
August 11, 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Very very well packed
Very very well packed, fast delivery, great price ! Thank you ☺️
August 11, 2026
Easy to order
Easy to order, good price, arrived in good time and very well packaged.
August 10, 2026
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