A decent priced annual multi trip travel insurance. My only complaint is not being able to change the renewal date by a week or so to make it more convenient for us. Other than that seems all okay.... See more
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Review summary
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I asked if my travel insurance policy for the previous year had been renewed and if it wasn’t if the could arrange renewing it; waited a couple days for an answer to my email and they said it had been... See more
Company replied
As a renewal quote I found the experience very long winded. All my details should already be in your system so it should have been quite straightforward.
Company replied
Easy process to obtain annual travel insurance at a really good price for required level of cover. Will definitely have again.
Company replied
Company details
Written by the company
AnnualTravelInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At AnnualTravelInsurance.com, you can choose between Multi-trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption, Cruise Cover and Excess Waiver.
Contact info
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , United Kingdom
- (IRE) 0818 444555 | (UK) 0333 355 0266
- info@annualtravelinsurance.com
- annualtravelinsurance.com
4.1
Great
6K reviews
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Have tried to call this company…
Have tried to call this company numerous times and emailed, phone number doesn’t work and emails are not helpfully replied too
May 17, 2026
Reply from AnnualTravelInsurance.com
Dear Tina,
Thank you for your feedback, and we’re very sorry to hear about the trouble you’ve had reaching us. We did try to call you but were unable to get through, and a voicemail was left to let you know we had attempted contact.
After reviewing our email system, we can see that you emailed us on 05/05/2026 regarding upgrading your policy. An agent replied on 13/05/2026 explaining that we would need to speak with you by phone, as payment details must be taken verbally for security reasons.
To upgrade your policy to include Mexico, please give us a call on +44 (0)333 355 0266, Monday–Friday, 9:00am–5:00pm. If it’s easier, we can also arrange a call back at a time that suits you, just let us know your preferred time.
We’re here to help and hope to resolve this for you soon.
Kind regards,
Rahul
Easy to renew and great price point
May 17, 2026
Reply from AnnualTravelInsurance.com
Dear Christine,
Thank you for taking the time to leave a review.
Kind Regards
Rahul
Reply from AnnualTravelInsurance.com
Hi Jamie
We're glad you enjoyed your experience. Thank you for your feedback.
Kind regards,
Dominik
Reply from AnnualTravelInsurance.com
Hi Tony,
We're happy to hear you found our service very good! Thank you for your feedback.
Kind regards,
Dominik
I emailed 9 days before renewal date to…
I emailed 9 days before renewal date to cancel and get the money came up and my policy was not cancelled!
Not happy at all!
May 9, 2026
Reply from AnnualTravelInsurance.com
Hi Marian,
We’re sorry we missed the mark — I’ll be reaching out to you to better understand and resolve the issue.
Kind regards,
Dominik
Absolutely diabolical company shoud you claim
Absolutely diabolical company should you have a claim. Very poor claims process, poor information and they will everything to delay and get out of paying anything. 3 months later I still don't have a settled claim.
May 8, 2026
Unprompted review
Reply from AnnualTravelInsurance.com
Hi Matt,
Apologies for your experience — I’ll be contacting you directly to see how we can improve things.
Kind regards,
Dominik
Emailed the company to cancel the…
Emailed the company to cancel the auto-renewal which they ignored and have charged me the insurance. Been with them since 2007.
An update.
So since ATI said they will arrange refund, there has been no refund to my account plus they have sent an email from their complaints department without the mail-merge fields being incomplete/unfilled.
Very poor service, and maybe grateful that I hadn't had to make a claim against the policy.
May 7, 2026
Reply from AnnualTravelInsurance.com
Hi Neil,
Your experience matters to us, and I’ll be reaching out to you shortly to follow up.
Kind regards,
Dominik
Annual travel insurance
I have used this company for many years and they are great to deal with, efficient and great customer service. The pricing is market competitive also
May 6, 2026
Reply from AnnualTravelInsurance.com
Hi GIlly,
We truly appreciate your long-standing loyalty and kind words. We are so pleased to hear that you value our efficiency, customer service, and competitive pricing. Thank you for your wonderful feedback!
Kind regards,
Dominik
Very long wait on the phone
I haven’t just purchased a policy from you so not sure why I would get this email. However I did try calling for 2 days and the wait was unbelievably long. I requested call back but that didn’t happen so had to call the second day when I eventually got through.
May 1, 2026
Reply from AnnualTravelInsurance.com
Hi Sarah,
We apologise for the email error and the long wait times you experienced when trying to reach us. We appreciate you bringing this to our attention. We'll investigate why the callback wasn't successful and work to improve our response times. Thank you for your feedback.
Kind regards,
Dominik
I didn’t ask for auto renewal and can’t contact yourselves. Ridiculous
I’ve been trying to cancel this auto renewal for weeks and it’s literally impossible to get in contact with yourselves. Really poor customer service and I dread to think if I actually had a claim to make. I’ll be contacting my bank to cancel this and report it as fraudulent.
May 6, 2026
Reply from AnnualTravelInsurance.com
Hi Gary,
I’m sorry the service didn’t meet expectations — I’ll be in contact shortly to talk through this.
Kind regards,
Dominik
Reply from AnnualTravelInsurance.com
Hi Teresa,
We're happy to hear you found our online process quick and easy! Thank you for your feedback.
Kind regards,
Dominik
Reply from AnnualTravelInsurance.com
Hi Nuala
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards,
Zuzanna
My 1 star for this company taking money…
My 1 star for this company taking money out of my account when I haven't taken out insurance for this year booked it for last year not this year
May 2, 2026
Reply from AnnualTravelInsurance.com
Hi Jayne,
Your experience matters to us, and I’ll be reaching out to you shortly to follow up.
Kind regards,
Dominik
Prompt service delivery..
May 2, 2026
Reply from AnnualTravelInsurance.com
Hi Steve,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us
Kind regards,
Dominik
Despite phoning to cancel the renewal…
Despite phoning to cancel the renewal well over a week ago - maybe even 2 - you have renewed and taken over £100 out of my bank account.
May 2, 2026
Reply from AnnualTravelInsurance.com
Hi Rachel,
Please accept our apologies for your recent experience. I will reach out to you personally to discuss a suitable way forward.
Kind regards,
Dominik
Straight forward and honest quote,easy…
Straight forward and honest quote,easy fill questionaire,every aspect covered,done in no time 👏
May 2, 2026
Reply from AnnualTravelInsurance.com
Hi Michael,
We’re so glad to hear that! Every bit of encouragement helps us keep pushing to improve and deliver the best service we can. Your support truly means a lot to us.
Kind Regards,
Victoria
Nightmare to cancel
Weasked to cancel this 3 weeks ago phone you 8 times after 30 min we prest # for a call back nothing but YOU STILL TAKE MONEY that was half my pension not happy going to be bad month the only reply is eamil terrible service NOT HAPPY plz refund my money
April 30, 2026
Reply from AnnualTravelInsurance.com
Hi Carol,
We’re sorry for the inconvenience — I’ll be reaching out shortly to address your concerns.
Kind regards,
Dominik
Time saving
Yearly rate, one of payment for insurance annually, saves time looking about elsewhere and comparing
May 1, 2026
Reply from AnnualTravelInsurance.com
Hi Darren,
We are so glad to hear that our annual payment option provides convenience and saves you time. Thank you for your positive feedback!
Kind regards,
Dominik
We asked not to auto renewal but took…
We asked not to auto renewal but took money anyway , still awaiting refund
April 28, 2026
Reply from AnnualTravelInsurance.com
Hi Graeme,
I'm sorry to hear this happened. I’ll be reaching out to you directly to address the issue.
Kind regards,
Dominik
Was signed up for annual travel…
Was signed up for annual travel insurance, although cancelled a few days before it was due to be taken from my account.
The money was taken, anyway.
April 28, 2026
Reply from AnnualTravelInsurance.com
Hi Joseph,
I’m glad I was able to speak with you over the phone. As mentioned during our call, we have successfully cancelled your policy, and the full refund has been issued. This should appear in your account within 3–5 working days.
If you need anything further, please feel free to get in touch.
Kind regards,
Rahul
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