AnnualTravelInsurance.com Reviews 

6,203
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 239 reviews, reviewers had a great experience with this company. Customers consistently praise the straightforward website and find that obtaining travel insurance is a very quick, smooth, and entirely painless process. Many people also appreciate that the offered prices are extremely reasonable, providing great value and staying competitive against other insurers. Users frequently note that customer service and support agents are helpful when handling queries. However, some people mentioned frustrating issues regarding auto-renewal, including being charged after trying to cancel or having unwanted coverage added. A few consumers additionally experienced unexpected and steep price increases when it was time to renew their yearly policies.

What people talk about most

Price

Reviewers mention positive feedback about price, consistently describing it as competitive, affordable, and... See more

User experience

People report positive experiences with user experience, highlighting how straightforward, quick, and easy... See more

Service

Users describe positive interactions with service, highlighting that staff are attentive, efficient, and... See more

Subscription

Customers had ambiguous experiences with subscription services, showing a wide range of opinions. Many... See more

Value for money

Consumers find value for money to be positive, consistently praising the competitive rates and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A decent priced annual multi trip travel insurance. My only complaint is not being able to change the renewal date by a week or so to make it more convenient for us. Other than that seems all okay.... See more

Company replied

Rated 4 out of 5 stars

I asked if my travel insurance policy for the previous year had been renewed and if it wasn’t if the could arrange renewing it; waited a couple days for an answer to my email and they said it had been... See more

Company replied

Rated 4 out of 5 stars

Easy process to obtain annual travel insurance at a really good price for required level of cover. Will definitely have again.

Company replied

Rated 4 out of 5 stars

As a renewal quote I found the experience very long winded. All my details should already be in your system so it should have been quite straightforward.

Company replied


Company details

  1. Travel & Vacation

Written by the company

AnnualTravelInsurance.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At AnnualTravelInsurance.com, you can choose between Multi-trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption, Cruise Cover and Excess Waiver.


Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(6,203)

219 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I emailed on several occasions asking…

I emailed on several occasions asking why my premium had doubled, and that I would cancel if no satisfactory reason were given. To date I have had no response and they have taken the double premium anyway.
Will definitely cancel next time even if they are cheaper.
Terrible communication with customers.

April 25, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Sean,

Thank you for your review, and we’re sorry to hear about the difficulties you’ve experienced.

We have sent you an email regarding your query, and we have also attempted to call you, but unfortunately we were not able to get through. If you could kindly reply to our email or let us know a suitable time to contact you, we will be happy to assist further.

As your policy is still within the 14‑day cooling‑off period, you are entitled to cancel it and receive a full refund. To proceed, we just need your confirmation that no claims have been made or are currently outstanding on the policy. Once we receive this, we can action the cancellation and issue the refund right away.

Thank you for your patience, and we look forward to resolving this for you.

Kind regads,
Rahul

Rated 5 out of 5 stars

Easy to find the right policy for the…

Easy to find the right policy for the family holiday.

April 24, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Paul,

Awesome to hear—thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Victoria

Rated 2 out of 5 stars

Please call before you renew.

Please call before you renew.

April 23, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Hi Tara,

Thank you for your review — I’ll be following up with you personally.

Kind Regards,
Victoria

Rated 5 out of 5 stars

The price and service looks great

The price and service looks great compared to the rest on the market.

April 15, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Andy,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Your agent was so helpful and…

Your agent was so helpful and professional, especially in the difficult circumstances surrounding our daughter's special needs. Policy renewed successfully for another year. Many thanks

April 21, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Sheridan,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Simple renewal process

Simple renewal process and cheaper than the previous year with same provider.

April 19, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Michael,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 2 out of 5 stars

Massive increase in premium

They increased my insurance by around 40% at renewal. When I also mentioned I had very minor high blood pressure they almost wanted to double that premium. I checked with other Insurers who did not increase the premium for this. Felt like the person on the phone was reading from a script.

March 30, 2026
Unprompted review
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Robert,

We’re very sorry for the inconvenience you experienced regarding your renewal premium and the medical screening process.

As your Trustpilot account does not contain any policy details, we’re unable to trace your policy at this stage. We have requested further information from you so we can review this properly and understand what happened.

If you would like to discuss this in more detail, please don’t hesitate to contact us. Our team is available Monday – Friday, 9:00am – 5:00pm on +44 (0333) 355-0266, or you can email us at info@annualtravelinsurance.com.

Thank you for bringing this to our attention. We’re here to help.

Kind regards,
Rahul

Rated 1 out of 5 stars

Cancelled my policy and they confirmed…

Cancelled my policy and they confirmed it was cancelled then then sent me a new policy and took the money out of my account 😡

April 18, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Gail,

Thank you for your review. I’m sorry for the frustration this has caused. We have now cancelled the policy and issued a full refund, which will appear in your account within 3–5 working days.

We have also sent you a confirmation email so you have everything in writing.

If you need any further assistance, we’re here to help.

Kind regards,
Rahul

Rated 1 out of 5 stars

Too expensive got cheaper for same…

Too expensive got cheaper for same cover elsewhere

April 16, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Catherine,

Thank you for your review. We attempted to call you but were unable to reach you, and a voicemail was left. We also sent you an email to make sure you received our message.

Your policy started on 19/04/2026 and is still within the 14‑day cooling‑off period, which means you are entitled to cancel it for a full refund. If you would like to go ahead, please confirm that no claims have been made on the policy, and we will process the cancellation and refund for you.

If there is anything else we can help with, we are here to assist.

Kind regards,
Rahul

Rated 3 out of 5 stars

Medical declarations did not go on to…

Medical declarations did not go on to start with.

April 14, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Elizabeth,

Thank you for your review. We’re sorry to hear that your medical declarations did not go through initially. We’d really like to help resolve this for you and ensure everything is updated correctly.

Our team is available Monday to Friday, 9:00am – 5:00pm, and you can reach us on +44 (0333) 355‑0266 or by emailing info@annualtravelinsurance.com. Please feel free to get in touch and we’ll be happy to assist.

Kind regards,
Rahul

Rated 4 out of 5 stars

easy to set up

April 13, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Jon,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Rated 5 out of 5 stars

Good prices

April 13, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Sharon,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Rated 4 out of 5 stars

Renewal of existing policy

Renewal of existing policy - cheaper than last year - easy and quick service

April 8, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Adrian,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Rated 2 out of 5 stars

Poor customer service

It took 10 phone calls to finally speak to someone in order to change my credit card details. 7 calls were cut off after about 15 mins on hold, 2 were cut off immediately after being answered. First request for a call back ignored.
Finally on 10th attempt I did get a call back.
Poor customer service.

April 10, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Roger,

Thank you for taking the time to share your feedback. We sincerely apologise for the inconvenience you experienced when trying to update your payment details. This is not the level of service we aim to provide.

We understand how frustrating repeated call attempts and long wait times can be, and we appreciate your patience. We will be reviewing this internally to improve our efficiency and ensure a smoother experience for our customers going forward.

If there is anything else we can help you with, please feel free to get in touch and we’ll be happy to assist.

Kind regards,
Rahul

Rated 5 out of 5 stars

Great price easy to buy

Great price easy to buy

April 10, 2026
AnnualTravelInsurance.com logo

Reply from AnnualTravelInsurance.com

Dear Tracy,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look