I bought a dress from them back in early May. I’ve sent them 3 emails since then, tried calling the number they have listed up on their website, and even tried texting and calling their WhatsApp numbe... See more
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See what reviewers are saying
Good communication Order came really fast Garment was in beautiful condition We had been advised by company well to make sure to drop one size according to body measurements as product used stret... See more
Company replied
This company is the sister company to ALAMOUR THE LABEL SO PLEASE BE CAREFUL both these companies are disgraceful the way they treat their customer. ******BUYER BEWARE******** I would say I h... See more
Company replied
DO NOT BUY FROM HERE. I ordered a dress two months ago, and it still hasn't arrived, even though it should have a long time ago. I have tried e-mailing them several times, but they haven't even replie... See more
Company details
Information provided by various external sources
Prom, Formal & Bridal Label designed in Australia. Ships worldwide. Tag us to be featured #ANLUXE See real customer photos on our customer instagram page https://www.instagram.com/anluxebabes/
Contact info
Brisbane, Australia
- +61 7 3392 4246
- info@anofficial.com
- anofficial.com
2.7
Poor
287 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I ordered my gown from A&N luxe Label…
I ordered my gown from A&N luxe Label for my university ball. It is needless to say they have amazing service. I gown arrived just in time. The measurements were more than precise. Since I was in a hurry I couldn't opt for the customised one. But their fabric, size and everything else was exemplary. Highly recommend getting you special occasion gowns from them. <3
June 11, 2021
Unprompted review
Reply from A&N Luxe Label
Hi lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
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Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
10/10
Customised Lediana dress I ordered was so pretty and fit me perfectly. Communication with the company was excellent even with me changing my mind all the time and replies were quick. Dress came exactly as I wanted and even arrived before it was scheduled to.
June 9, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Lediana Gown;
https://anofficial.com/products/lediana-beaded-tulle-gown-silver
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Belinda Gown
I ordered this dress for my senior prom and it is a really good quality gown and super comfortable. I loved it especially because it reminded me of kendall jenner’s 2015 met gala dress. I got so many compliments and was even told multiple times that I was the best dressed!
June 8, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Belinda Gown;
https://anofficial.com/products/belinda-sequin-gown-emerald
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
Excellent experience
Very helpful with measurements and sizing really good quality dress and very helpful with the whole process
June 8, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
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I did not receive my care bag although…
I did not receive my care bag although I paid for one. But the dress is beautiful fits like a glove.
June 4, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the dress. We are currently sold out in our care bags & a refund for this should have been processed back to your account.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
10/10
In love with the custom dress I ordered! Such good quality with no flaws, exactly what I asked for. The communication with the team was incredible as well, and the dress was delivered promptly!
June 4, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
The dress came in before scheduled
The dress came in before scheduled. It is beautiful and the quality is outstanding. The dress originally came in rose gold but I chose to make mine emerald for the wedding I'm in.
June 2, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
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Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Jada Gown;
https://anofficial.com/products/a-n-luxe-jada-gown-white?_pos=1&_sid=f3983ad03&_ss=r
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Very happy with the quality !
Ordered item 2 weeks ago and it was delivered within a week ! Very happy with that. The dress is exactly as it’s described and I can’t wait to wear it on the day.
May 26, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Ellarose Gown;
https://anofficial.com/products/ella-rose-lace-gown
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Nice dress
Nice dress! I should have listned to the size down recommendation on the site but the dress is beautiful and exactly as pictures and perfect for prom!
May 25, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Malisa Gown;
https://anofficial.com/products/malisa-navy
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Such a pretty and perfect gown!
Love love love love the gown I got it’s just as pictured and so beautiful can’t wait to wear it for my prom! And got here by on the 24 just as they said it would.
May 25, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
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More amazing than I expected
More amazing than I expected!
I ordered the Yaritza gown, but I had it customized by changing the color of the tulle to white. I will be wearing this for my wedding and I couldn’t be more pleased. Customer service told me that my custom gown would take 6 weeks, but I got it in about 4.5 weeks. I will 1000% be ordering again!
May 24, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Yaritza Gown;
https://anofficial.com/products/yaritza-beaded-silver
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
I absolutely loved my dress!
I absolutely loved my dress!! I bought it for prom and I was looking for something with long sleeves that wasn’t tacky and I spent soo long on the internet and I still couldn’t find one I liked. My friend recommended Alamour so I went through their dresses and chose this one. Luckily they still had my size and it fit perfectly!! Usually dresses fit too loose on me but this one fit amazing and accentuated all the right curves. I bought a $2 chain from shein just to accessorize and it pulled the whole look together. I got sooo many compliments at prom & everyone kept asking how much my dress cost because it looked very expensive but in reality it was less than $200. Also shipping did not take long thankfully. 10/10 dress !!
May 24, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Cadencia Gown;
https://anofficial.com/products/cadencia-velvet-gown-emerald
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Dress is amazing quality and simply…
Dress is amazing quality and simply beautiful. Shipping was relatively fast as well.
May 21, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your custom Serai Gown;
https://anofficial.com/products/serai-gown
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
Beautiful and shipped fast!
Ordered from the US and came a week later. Good quality, very happy with my item!
May 20, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Gown;
https://anofficial.com/products/sample-gown-036
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
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prom dress !
found this website through instagram for my prom dress and was not disappointed at all! the dress looked exactly like the photo and the sizing was spot on. the shipping was faster than the website anticipated, coming a week early even. would definitely buy any item for here again. no cap.
May 18, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
Shipping was fast & the dress fit…
Shipping was fast & the dress fit great! The quality was impeccable & I got so many compliments. Will definitely order again.
May 18, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved the experience with us.
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Labe
Amazing Prom Dress!
I ordered the Elena gown in Emerald for Prom and loved it! It arrived a whole month earlier than the estimated delivery date and did not have to be altered one bit. The dress itself was high quality and exactly as the website described. The customer service was also quick to answer any questions I had. I highly recommend A&N Luxe Label to anyone!
May 12, 2021
Unprompted review
Reply from A&N Luxe Label
Hi Lovely,
Thank you for your lovely feedback.
We are pleased to hear that you loved your Elena Gown;
https://anofficial.com/products/elena-satin-gown-emerald
We are excited to have you purchase from us again ❤️
Kind regards,
Customer Care
A&N Luxe Label
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