Lost and Found Shipping Service Reviews 71

After four long months of thinking my phone was gone for good in Turkey, I finally have it back in Cairo all thanks to this incredible courier service who went above and beyond in every possible way.

From the very beginning, Fatih guided me on how to recover my lost phone and all through he was patient, understanding, and completely committed to helping me recover something that felt impossible to get back. He dealt with delays, logistics, and countless complications, yet never once made it feel like a burden. His communication was constant, reassuring, and professional throughout the entire process.

What really stood out was his kindness and integrity, he treated my situation with genuine care, not just as a job. It’s rare to come across someone so dedicated and trustworthy.

If you ever need a reliable courier who truly follows through no matter how difficult things get, I cannot recommend him enough. I’m beyond grateful for his help and wouldn’t hesitate to trust him again.

Thank you for turning a stressful situation into such a positive experience. My application goes to the entire team for all their efforts. Thank you.

Wonderful experience with this company, professional, fast, punctual. My hand luggage was taken unintentionally by another person and was left in the lost and found. They picked it up as quickly as they could and sent it to me via UPS to Macedonia. Because of them I have my suitcase in my hands again. Thank you to the whole team, especially to the sub-contractor Fatih!

I left an iPad on a charter flight and Fatih and the team made retrieval a painless process. Great communication and transparency, I am a satisfied customer!

We had a very positive experience with the Lost and Found Shipping Service. From start to finish, they were attentive and involved throughout the entire delivery process. I highly recommend them to anyone who wants to have their valuable belongings shipped from the airport in Istanbul.

Thank you very much to Lost & Found — everything was handled quickly, and we received our suitcase!!

We were so satisfied with overall process. Very clear guidelines and very supportive team. They were so approachable and answer the queries on time!

My name Bhaveshbhai I left my hand bag Istabul Airport your employee pick up my bag Frome lost and found office and ship with USP also very honest about money I have cash they very oñest send my money also . nothing stolen from my bag including my money

Great service. Great communication. Fatih helped with filling out airport forms and making sure they were correct so that the lost items could be collected easily and without delay. Items were picked up at airport lost and found and shipped the same day. I am very happy with the service.

The staff made the recovery of my wallet very easy. Simple online payment for the service and excellent communication throughout. Top notch service.

I lost my AirPods at the airport and only realized it when I got back home. Since the lost and found office couldn't arrange shipping, Fatih took care of it very thoroughly. He picked up the device, packed and shipped everything to Germany, and also handled the necessary customs documents. Overall, perfect service and very personalized communication. And all at a very fair price. I can highly recommend him.

Brilliant service. Fatih was incredibly responsive, provided updates and went above and beyond by wrapping my headphones in bubble wrap and deflating the random football in my rucksack to minimise shipping cost. Great job.

Excellent service, fast, quick shipping and well packaged, I highly recommend. Great communication. Thank you to the whole team.

I had left my laptop at Antalya Airport and contacted Lost & Found Courier Services to arrange collection and shipment to Poland.

The communication was clear and responsive throughout the entire process. They organized the pickup, handled the documentation, and provided tracking details once the parcel was shipped. The laptop arrived safely and well packed.

There were additional customs clearance fees in Poland, which are determined by local authorities and outside of the company’s control. Apart from that, the service was handled professionally and with care.

Overall, I appreciate the effort put into recovering and returning my property, and I’m glad everything was resolved successfully.

Always available and with quick response. Losing a bag at a foreign country is tricky, but Fatih made it really simple, he gave a trustworthy impression right from the start, and proved that impression to be right. I recommend

We got excellent help with retrieving a lost bag. Great guidance through paperwork and transport options!
Can highly recommend!

We lost a small bag at Istanbul airport and they were very reactive and responsive.
Amazing service, and top honesty.
Highly recommended if you had something lost in Istanbul airport

After leaving my tablet at Istanbul Airport and locating it through Lost & Found, I contacted Fatih. From the very beginning, he offered a very competitive price and guided me through every step to recover the device. It’s not an easy process, but thanks to his help, it was recovered in record time. Once he had it, he managed the shipping and kept me updated throughout the entire process. The delivery was slightly delayed due to Spanish Customs (nothing to do with Fatih), and he even tried to help speed up the process from his side. He was always available and extremely helpful. Don't look anywhere else; if you need help, go directly to him for price, service, and quality.

I lost my laptop at Istanbul airport and the airport authorities were not very helpful to help return my computer to me although they were able to find it relatively quickly, I would say. Fatih and his crew at istanbullostandfound.com were amazing throughout the process of filing the paperwork to retrieve it from customs, including the POA needed, and even have it translated in Turkish. They made the process very easy and remaining in constant communication with me throughout the process. I got in touch with them on a Sunday! They are really available 24/7. The cost to get the laptop back to me in the US was very reasonable. The initial quote remained firm and I even had the cost reduced because the initial quote was higher than what they had expected. They seem to be very honest. I am very pleased with their service and would not hesitate to recommend them very highly for their prompt and reliable service.

These guys are life savers!
I had left my laptop at one of the x-ray security checks at Istanbul Airport. The laptop was new and I had lots of data on it.
I contacted them, filled out some forms, and signed a Power of Attorney letter. These guys collected my laptop from the Lost and Found department of the airport and sent it to my address in Canada. UNBELIEVABLE!
I owe them BIG TIME!
Mehdi