Antonline.com Reviews 

611
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Ordered a laptop through Walmart.com and Antonline.com they used FedEx which delivered to the wrong house. Sent delivery photo of a porch that does not belong to me. Called to speak with customer se... See more

Rated 1 out of 5 stars

Ordered a MS Arc mouse from them on Amazon and returned it because the shipping took too long. I didn't even open the package. They charged a 100% restocking fee. I opened an A-Z claim, talked to a re... See more

Rated 4 out of 5 stars

The Series X bundle (Console-$500, Elite 2 CTRL-$180, Forza 7(2019)-$40, Microsoft WIRED headset$60, GPU 3 Month-$45) $825 price was based on individual items going for MSRP vs. current market markdow... See more

Rated 5 out of 5 stars

It’s been impossible to get a hold of a specific ASUS laptop since its launch months ago. Every major retailer has been persistently out-of-stock while others are marking up prices absurd amounts. Ca... See more

Company details

  1. Computer Accessories Store

Written by the company

antonline is America’s premier online retailer of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from Microsoft, Sony, HP, Lenovo, MSI, Intel, AMD, and all of our industry’s leading manufacturers. Shop antonline first for PCs, Gaming, Laptops, Tablets, Consoles and Accessories. Outrageously Good Value Every Day!


Contact info

2.1

Poor

TrustScore 2 out of 5

611 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.1

All reviews

(611)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great price

Great price, Quality product, fast delivery, no frills, no fanfare just straight up business.....Just what I like!!

December 31, 2022
Unprompted review
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Rated 5 out of 5 stars

Trustworthy

I was a bit skeptical purchasing a PS5 on this site since I never heard of them. However, emails were constantly sent on the status of my order even upon delivery; which happened in a matter of days. Very satisfied and highly recommended.

December 19, 2022
Unprompted review
Rated 1 out of 5 stars

You might never get your package.

Company advertised two-day shipping for a CPU (i7-12700KF, if that has any relevance). I placed my order on 12/21 and, as of late 12/29, I have not received the package. The last I heard regarding the package was that it had arrived at a warehouse in Georgia on 12/23. I have reached out to antonline four separate times now. When I asked for a full refund of the missing product, they responded,

"I'm so sorry, that order shows pulled and packed, then dropped in sealed shipping containers for pickup and transfer to a regional shipping hub on the next business day. Most orders are pulled and packed real time as orders come in by automated sorting equipment - 24 hours a day / 7 days a week. Again we are sorry the order was already too far in process."

If Amazon lost my package with no delivery date in sight, they wouldn't respond with "sucks to suck, my man." I took a risk trying to order from a less-known retailer, and I am paying for it. I did speak earlier today with a very understanding, helpful call center representative (can't remember his name or I would shout him out) who seemed like he was genuinely going to try to help me to the best of his ability, so that interaction constitutes the one bright spot in all of this. After antonline refused to refund my money, I tried to re-petition them to, at the very least, refund me the extra money I paid for expedited shipping. I have yet to hear back from them or see any refunded money. The whole thing reeks of unethical business practices, and I cannot more strongly recommend against using them as a retailer.

December 21, 2022
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible customer service

Absolutely horrible customer service. Ordered through Walmart. Walmart has to be the one to take care of my missing product. They were non responsive when I provided what they asked for when they either short shipped me an Xbox elite controller or someone stole it when they were shipping as the package was opened and taped back up when delivered.

If there is an issues for something you pod for don’t plan on them fixing it.

November 30, 2022
Unprompted review
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Rated 5 out of 5 stars

The company really went above and…

The company really went above and beyond to make sure that the packaging was wrapped securely. I felt confident when I picked up my package from the FedEx terminal that the contents would be safe. When I got home the PlayStation five and all the bundle accessory’s were undamaged. They were very good at updating me every step of the way, and I would definitely use them again. I wish that they would get UPS to deliver instead of Fedex. Fedex did not attempt to even deliver my package but thankfully being a former package driver, I picked up the package from the terminal myself. This is definitely not a knock against ANTonline because they did a good job and it’s out of this company’s hands what Fedex does.

December 13, 2022
Unprompted review
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Rated 1 out of 5 stars

Worst customer service I've dealt with…

Worst customer service I've dealt with in a long time. I bought a ps5 bundle. The game voucher code that came with it had already been used. They told me to contact Sony. I was denied by Sony and was told to ask the seller for a replacement or refund. I called antonline and they said they would replace it and I would hear back by email by the end of the day. Nothing. Called back the next day and they said it could take 48 hours. Still nothing. Called the 4th day and the gentleman said he was going to escalate the problem himself and I would hear back by the end of the day. Still nothing. Now when I call its as if my number has been flagged. It does not allow me to speak to anyone and only plays a recording of the hours they are open and hangs up even when I'm calling within those hours. I got the runaround and ultimately got took by these people. They did nothing to fix the situation. Beware

December 15, 2022
Unprompted review
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Rated 1 out of 5 stars

Scam and fraud. Dishonest.

I ordered an expensive projector on Black Friday. Great price. They never shipped and instead made up a story that the transaction was suspect. I am a very affluent consumer who paid with Amex Platinum.
They are a scam --suck you in with prices and then don't deliver.
Shameful and dishonest.

November 25, 2022
Unprompted review
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