Any-lamp Reviews 

8,517
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive prices, the vast product selection, and the exceptionally efficient delivery services provided. Consumers regularly highlight the secure packaging that successfully protects fragile products during transit. Buyers additionally appreciate the helpful assistance and guidance offered when choosing suitable replacements. Some reviewers were not happy with occasional delivery delays, poor tracking updates, and instances where items arrived broken. A few consumers also mentioned encountering unexpectedly high shipping charges for specific remote locations or dealing with returned orders. Additionally, a small group of people noted minor difficulties regarding minimum spend requirements or receiving products that did not work as expected.

What people talk about most

Product

Customers report overall satisfaction and positive experiences with product selection and quality. Consumers... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and efficient shipping... See more

Price

Customers consistently note positive experiences with price, highlighting that items are economical and... See more

Service

Clients share satisfaction regarding the service, highlighting fast and efficient experiences along with... See more

Quality

Users describe positive interactions with quality, noting that the products are generally very good and well... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was able to purchase some replacements for Phillips LED tubes which I thought were no longer available. The previous tubes lasted nearly seven years. The price was economical. I was pleasantly surp... See more

Rated 4 out of 5 stars

Great value and selection. Only dropped a star as there was a problem with delivery where part of the order was returned for no apparent reason. I had to chase the outstanding balance but that was di... See more

Rated 5 out of 5 stars

This company stocks a vast range of lamps and fluorescent tubes and provides advice if you're not sure what you need. I have LED fluorescent tubes in my attic and the sales team told me exactly which... See more

Rated 5 out of 5 stars

Ordered some bulbs quite a while back, only belatedly found out several had been damaged in transit, no question from Any-Lamp however and replacements sent out straight away and a good will gesture f... See more



Company details

  1. Lighting Store
  2. Light Bulb Supplier
  3. Lighting Consultant
  4. Lighting Wholesaler

Information provided by various external sources

At Any-Lamp, we're dedicated to finding the perfect solution to your lighting requirements at the most competitive prices. We stock a huge variety of lighting products including specialist ones that you're unlikely to find elsewhere. Better still, our extensive range of LED lights and fixtures will help you reduce your energy bills.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.4

All reviews

(8,517)

133 reviews in the last 12 months

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Rated 3 out of 5 stars

Let down by the delivery contractor and poor packaging

Good product at a reasonable price, but the delivery contractor, DPD, was very poor. Delivery was late with the courier claiming he could not find the address (laughable, easy to find) and then dumped on the doorstep with damaged packaging. Very lucky that product damage was minimal. Reported to Any-lamp, but no response.

March 3, 2025
Any-lamp logo

Reply from Any-lamp

Hi!
I am sorry to hear that your shipment from us was so badly treated by DPD. However, I am glad that the products survived anyway (at least the packaging made it's job). When contacting us, please make sure you use the correct email address for us (not the no-reply address). We normally reply within one working day. The correct address to contact us is: info@any-lamp.co.uk

Kind regards,
Team Any-lamp

Rated 5 out of 5 stars

Spot on service and product

I received some helpful advice which made it easier to chose the most suitable high bay light for our dance studio.
Delivery was remarkably quick and the light fitting, polycarbonate shade and diffuser are just perfect.
The cost of the Noxion LED fittings were very reasonable compared to some other similar ones from other suppliers.
I definitely will use Any-Lamp again.

February 24, 2025
Rated 1 out of 5 stars

Their packaging is poor for the…

Their packaging is poor for the sensitive Items they sent out.
One of my lights is NOT working

February 18, 2025
Any-lamp logo

Reply from Any-lamp

Thank you for your feedback and review of Any-Lamp.

I am sorry to learn of your negative feedback. Our warehouse do take diligence packing and shipping our products, however, as LED tubes are quite fragile, damage can happen in transit.

I can see you have not taken the opportunity to contact our Customer Service team so they can offer you a solution. As such, I will instruct them to contact you within the hour to accommodate your needs.

Kind regards,

Paul

Any-Lamp Team

Rated 5 out of 5 stars

First rate response

First rate response to product replacement due to fault.

February 14, 2025
Any-lamp logo

Reply from Any-lamp

Dear John,

Thank you for your feedback and review of Any-Lamp.

I am delighted to hear of your satisfaction and hope you do business with us again in the near future.

Kind regards,

Paul

Any-Lamp Team

Rated 5 out of 5 stars

Outstanding Customer Service!

The customer service team went above and beyond to help me with technical information and to secure me the best price for the products I needed.
Super quick response to emails and telephone calls.
Competitive pricing.
Fast, efficient delivery.

February 20, 2025
Rated 5 out of 5 stars

What I needed, and quickly.

This company had the product that I needed, and at a very good price. The service was excellent and the goods arrived carefully packed and very quickly. I can't imagine how the service could be improved above this!

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to order and (usually) fast…

Easy to order and (usually) fast delivery - I did have a delivery issue with the last order which went missing, but the Any Lamp people sorted it out quickly and they did eventually arrive. They are my 'go to' supplier for lamps for my business park.

January 27, 2025
Rated 3 out of 5 stars

Slow in coming back to me

Slow in coming back to me. Product fine.

You need to pick the telephone up a bit more and speak to people

January 23, 2025
Any-lamp logo

Reply from Any-lamp

Dear Trevor,

Thank you for your feedback and review of Any-Lamp.co.uk

I can see that the order was shipped on Thursday 23/01/2025 and was delivered on Monday 27/01/2025. Our website does state that all orders can take up to 3-6 business days to deliver.

https://www.any-lamp.co.uk/knowledge/what-are-the-delivery-times-1714748287070

As far as I can see, DPD delivered your order within the Service Level Agreement (SLA). Nevertheless, I apologise for your dissatisfaction.

Please note our consumer line telephone number is open from Tuesday-Thursday: 08:30-11am but we are always available to email Monday-Friday: 08:30-12:00 and 1pm-4pm at info@any-lamp.co.uk. We endeavor to respond within 1 working day if not sooner.

Kind regards,

Paul

Any-Lamp Team

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