Anybook Ltd Reviews 323

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often noting that books arrive in better condition than expected and are accurately described. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving sooner than anticipated and well-packaged to prevent damage. People also appreciate the excellent customer service, finding the staff helpful, responsive, and willing to provide additional information and support. Some people were dissatisfied with the delivery service, experiencing occasional delays or issues with courier companies. However, even in these instances, customers generally found the company's customer service to be very helpful in resolving the problems.

What people talk about most

Product

Reviewers mention positive feedback about product quality and accuracy. Customers consistently report that... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the swift and prompt... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are pleased that books arrive in better... See more

Order

Clients share positive opinions on order experiences. Many reviewers highlight prompt fulfillment, with books... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing experience. I wanted a copy of a charles morin book on insomnia. New edition s are 40 pounds. I ordered this off an amazon US site ( for some reason) it came within 3 days. I would say it is... See more

Rated 5 out of 5 stars

The standard of book condition was set by the vendor as "Fair", it being an exlibrary service item. I suggest many other sellers would have described it as "Good" - I certainly did, upon opening the p... See more

Rated 5 out of 5 stars

We have purchased from Anybook Limited for many years. Their core competence is with older academic books which are still of value and where they provide an outstanding choice; they also list unusual... See more

Rated 5 out of 5 stars

Great Sales Team at Anybook. Very much customer-oriented. Are ready to re-check the condition of books before shipping if it is requested. Very kind service and always come back if something is open.... See more


Company details

  1. Book Store

Written by the company

Academic books at fair prices. We travel around the UK to collect withdrawn library books, sell them online and donate a portion of the profits back to libraries!


Contact info

4.9

Excellent

TrustScore 5 out of 5

323 reviews

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Rated 5 out of 5 stars

Excellent condition of book.

I would recommend anybook.com to everyone.
I ordered a book from them. It was dispatched the very next day! The communication from the company was very good- they provided me with tracking details & answered any queries I had via email very promptly.
I received the book within 3 days- it was sent via Amazon Shipping so I could track the book at every point in it's journey.
When I got the book it was well packaged & in excellent condition - like brand new!!
A trustworthy reliable company with great customer service skills -I will definitely be ordering from them again!

May 30, 2025
Unprompted review
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Rated 5 out of 5 stars

O my goodness

O my goodness. Just received my ex library book, The Empress Matilda, perfect condition and about a quarter of the price of new. Thank you so much.
Kate Neale

April 30, 2025
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Rated 5 out of 5 stars

Fantastic find

Fantastic find! Great price and item just as listed. Map case faded by shelf life but maps appear unopened. Really pleased with the addition to my military library.
Would recommend Anybooks.Ltd as first place to search.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely company, great customer service

I'm really happy with my purchase from Anybook! Their customer service is very friendly and personal, the email communication very helpful. The book arrived very quickly, in outstanding condition, and it was the exact edition I had been looking for for a while elsewhere. Thank you very much, I felt valued as a customer.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great seller

The seller responds quickly to emails, takes the buyer's book preferences into account, ships the package quickly, and provides perfect packaging for the books. The book descriptions are very accurate. Many thanks! Yaroslav

March 17, 2025
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Rated 5 out of 5 stars

International order arrived super fast and in great condition

I live in the US, and I ordered several books from them. I’m a new customer, and I found them accidentally through Amazon. The prices are very, very good. The selection of books and organization of the website is unique and amazing! The international shipping was incredibly fast, and the shipping fee was very reasonable. I ordered 14 books. They were neatly packaged in two boxes, and were handled with great care. The books arrived in great condition, and exactly as described. I usually go to eBay, AbeBooks, etc, but I’m now going directly to the company’s website to browse through their vast collection of books, and definitely buying more.

February 25, 2025
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Rated 5 out of 5 stars

They deliver as promised!

Book arrived a little earlier than expected. Condition was as promised. What was most impressive was rapid personal response to my inquiry about status of book shipment and its accuracy. Well done! I would definitely use Anybook again!

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We live in Cyprus and needed a book delivered asap.
Anybook Ltd made sure our order went out with the next DHL and we received it super quick.
Their service was exceptional and the used book was in really good condition.

January 10, 2025
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Rated 5 out of 5 stars

No notes

Was there faster than I expected, book was in good enough condition, would order from there again.

January 4, 2025
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Rated 3 out of 5 stars

Not worth it, I will spend my money elsewhere.

I ordered 11 books in a single order, most were ex-library and the generic description was fairly accurate. But compared to other companies offering a similar service (worldofbooks, webuybooks, betterworldbooks ...) the quality of the books delivered was very disappointing.
I was expecting bumps, scratches and the usual library stamps etc but pages stuck to each other , some dust jackets very badly ripped, one dj had been sellotaped onto the book by the library and another had a broken spine.
I am having to bin a couple of the books.
The packaging was okish. They all arrived in one large box that had been wrapped in brown paper. For some strange reason there was a very ripped Royal Mail collection bag inside the box too.
Not worth it, I will spend my money elsewhere.

January 2, 2025
Unprompted review
Anybook Ltd logo

Reply from Anybook Ltd

Hello Tony,

Thank you for your feedback. We are very sorry the books were not as described. We have replied to your email to request confirmation of which books you are unhappy with, so please let us know as soon as you can.

We use Royal Mail sacks when shipping our post, however some are too damaged to hold parcels. As such, we use it as packaging to help avoid damage during transit.

We look forward to helping resolve this as soon as we receive a response to our email.
Apologies again for any inconvenience this may have caused.

Rated 5 out of 5 stars

Excellent service.

My daughter needed a book during the Christmas holidays to write an essay for university. I placed the order on Friday afternoon after Christmas and the book arrived on Sunday afternoon - within 48 hours. Thank you so much - the essay is coming along nicely!

December 27, 2024
Unprompted review

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