Anybook Ltd Reviews 323

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often noting that books arrive in better condition than expected and are accurately described. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving sooner than anticipated and well-packaged to prevent damage. People also appreciate the excellent customer service, finding the staff helpful, responsive, and willing to provide additional information and support. Some people were dissatisfied with the delivery service, experiencing occasional delays or issues with courier companies. However, even in these instances, customers generally found the company's customer service to be very helpful in resolving the problems.

What people talk about most

Product

Reviewers mention positive feedback about product quality and accuracy. Customers consistently report that... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the swift and prompt... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are pleased that books arrive in better... See more

Order

Clients share positive opinions on order experiences. Many reviewers highlight prompt fulfillment, with books... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing experience. I wanted a copy of a charles morin book on insomnia. New edition s are 40 pounds. I ordered this off an amazon US site ( for some reason) it came within 3 days. I would say it is... See more

Rated 5 out of 5 stars

The standard of book condition was set by the vendor as "Fair", it being an exlibrary service item. I suggest many other sellers would have described it as "Good" - I certainly did, upon opening the p... See more

Rated 5 out of 5 stars

We have purchased from Anybook Limited for many years. Their core competence is with older academic books which are still of value and where they provide an outstanding choice; they also list unusual... See more

Rated 5 out of 5 stars

Great Sales Team at Anybook. Very much customer-oriented. Are ready to re-check the condition of books before shipping if it is requested. Very kind service and always come back if something is open.... See more


Company details

  1. Book Store

Written by the company

Academic books at fair prices. We travel around the UK to collect withdrawn library books, sell them online and donate a portion of the profits back to libraries!


Contact info

4.9

Excellent

TrustScore 5 out of 5

323 reviews

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Rated 5 out of 5 stars

Highly recommended

Both the customer service and the shipping and treatment received are unbeatable. The book arrived in perfect condition. Highly recommended.

December 19, 2024
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Rated 5 out of 5 stars

Speedy delivery.

My purchase arrived very quickly, well before the estimated time of delivery, and the item was just as it was described. So overall, I had a great experience.

November 30, 2024
Unprompted review
Rated 5 out of 5 stars

Great Bookshop!

Great customer service (answered a fussy query of mine promptly and accurately), lightning fast shipping across the pond, book in good condition, price good!

November 26, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent purchasing experience despite cross border

I ordered a book from Germany and expected this to become difficult. In fact it was a pleasure dealing with the Simone from Anybook. She informed me about possible minor defects which were not worth to be mentionned from my perspective and sent the book immediately. The book arrived in very good condition only a few days later at my home in Bavaria. Great experience. Thanky you, Simone.

November 21, 2024
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Rated 4 out of 5 stars

Return of pick up service

AB. Used to allow collection of books, useful for those who live nearby. Huge heavy weights could be picked up rather than paying astro postage costs. Eco friendly as well. Once they got going they finished with self collection. Initially wrote a good review.
Service has resumed so my criticism was perhaps premature?

November 9, 2024
Unprompted review
Anybook Ltd logo

Reply from Anybook Ltd

Hello Bryon,

Thank you for your feedback. We do still allow local customers to collect from us. We paused this service due to the COVID-19 pandemic, however it has resumed.
Simply send us an email with the book details and we will arrange the collection over email.

We hope this is helpful.

Kind Regards,

Simone Law
Anybook

Rated 5 out of 5 stars

What a great company !

What a great company ! There was a slight problem with the first delivery (not their fault) and they sorted it out efficiently and effectively. Super customer service and I would have no hesitation at all in recommending them to others nor using them myself again in the future.

November 1, 2024
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Rated 5 out of 5 stars

Excellent and helpful

Pricing was very good and postage and packaging was fairly priced. Book arrived quickly and was in good condition; would highly recommend!

October 9, 2024
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Rated 5 out of 5 stars

Secure packaging

The books were securely packed so they wouldn't be damaged in shipping. They were as described. The people at the store were helpful in communicating across the pond! I'll keep an eye on this store.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Satisfaction

I have recently bought two books from Anybook, both quite difficult to find. They were delivered swiftly, well protected for posting, were exactly as described and were most reasonably priced. I am very satisfired.

September 16, 2024
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Rated 5 out of 5 stars

Anybook Ltd: Outstanding Customer Service and Quality Books

Over the years, I have been purchasing from Anybook Ltd some rare and out-of-print books that I need in my research in the arts and humanities.

The descriptions of the physical condition of every book I’ve purchased have always been both clear and accurate, giving me complete confidence in my purchases.

What truly sets AnyBooks Ltd apart, though, is their impeccable customer service. They consistently go above and beyond to ensure that my orders are delivered quickly and safely, making online shopping a breeze.

I am, without a doubt, a very happy customer and I highly recommend AnyBooks Ltd to fellow book lovers.

Y. W.
Portsmouth, UK

August 26, 2024
Unprompted review
Rated 5 out of 5 stars

Rare find, justly priced

The book I received was a rare find, old and out of print but sold at a good price which I'm so grateful for. Clear communication from the time of purchase to delivery. Prompt replies to messages. The book arrived earlier than expected and in good condition.

August 21, 2024
Unprompted review

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