Anybook Ltd Reviews 323

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often noting that books arrive in better condition than expected and are accurately described. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving sooner than anticipated and well-packaged to prevent damage. People also appreciate the excellent customer service, finding the staff helpful, responsive, and willing to provide additional information and support. Some people were dissatisfied with the delivery service, experiencing occasional delays or issues with courier companies. However, even in these instances, customers generally found the company's customer service to be very helpful in resolving the problems.

What people talk about most

Product

Reviewers mention positive feedback about product quality and accuracy. Customers consistently report that... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the swift and prompt... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are pleased that books arrive in better... See more

Order

Clients share positive opinions on order experiences. Many reviewers highlight prompt fulfillment, with books... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing experience. I wanted a copy of a charles morin book on insomnia. New edition s are 40 pounds. I ordered this off an amazon US site ( for some reason) it came within 3 days. I would say it is... See more

Rated 5 out of 5 stars

The standard of book condition was set by the vendor as "Fair", it being an exlibrary service item. I suggest many other sellers would have described it as "Good" - I certainly did, upon opening the p... See more

Rated 5 out of 5 stars

We have purchased from Anybook Limited for many years. Their core competence is with older academic books which are still of value and where they provide an outstanding choice; they also list unusual... See more

Rated 5 out of 5 stars

Great Sales Team at Anybook. Very much customer-oriented. Are ready to re-check the condition of books before shipping if it is requested. Very kind service and always come back if something is open.... See more


Company details

  1. Book Store

Written by the company

Academic books at fair prices. We travel around the UK to collect withdrawn library books, sell them online and donate a portion of the profits back to libraries!


Contact info

4.9

Excellent

TrustScore 5 out of 5

323 reviews

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Rated 5 out of 5 stars

Prompt service and delivery

Prompt service, candid statement about the book being soft not hard covered with the option to cancel sale. Book delivery was as stated and book condition exceeded what I expected so very happy customer. Thanks for the opportunity to comment. Regards, Tony

August 7, 2024
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Rated 5 out of 5 stars

Outstanding service!!!

I was searching for a rare book that is no longer in print, and found it listed on this site for £18. After emailing and enquiring about the condition of the book, I received a very prompt response, with the images I asked for. I went to buy the book and saw that the seller had reduced the price to £13. The package arrived within less than a week. I'm very grateful to the employees for having shown kindness and efficiency when dealing with my order.

July 31, 2024
Unprompted review
Rated 5 out of 5 stars

Great Price, Fast Delivery

Not just a really good price for a used book, but the condition of the book was very good (so I can continue to use it for many years to come) and delivered internationally to my Inbox much sooner than expected. Two thumbs up!

July 20, 2024
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Rated 5 out of 5 stars

great service

When the book arrived slightly late, I live in the Netherlands, Anybook was easily reachable and even checked afterwards if everything was okay. Great service.

July 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great books, fast shipping

They have a nice website (very well organised) with a wide variety of books at correct price and good condition. Communication with the seller was effective and the shipping had no inconvenients. Highly recommended! Thank you.

June 29, 2024
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Rated 5 out of 5 stars

Anybooks.com in Lincoln couldn’t do…

Anybooks.com in Lincoln couldn’t do enough to help me

Simone was exemplary and exceptional

I would recommend any books for absolutely any book that you want to order – they are beyond compare

Thank you Anybooks, much much appreciated

June 13, 2024
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Rated 4 out of 5 stars

Very good

I ordered a book through Amazon in February, which did not arrive. After chasing the history of its despatch, it turns out the carrier must have lost the book as reported by Amazon. After contacting the seller directly, who was more than accommodating, I received a replacement. The only thing I would advise the seller, is to be circumspect regarding carriers.

June 16, 2024
Unprompted review
Anybook Ltd logo

Reply from Anybook Ltd

Hello, we have tried contacting you via Amazon's messaging service. Please could you check your Amazon messages or email us at sales@anybook.com so we may assist you.

Rated 5 out of 5 stars

This company was great

This company was great! The useless Amazon courier didn't deliver the book and Anybook managed to find a replacement copy (impressive for a book dating from 1951!). Excellent communications and customer service, they even managed to get the book to me before father's day.

June 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great books, fair price and excellent shipping

This is not my first time buying books from Anybook, but I'd like to post my opinion / review now.
I can recommend their services: they offer magnificient books (usually ex-library copies) at a very decent price and they also ship them internationally with tracking number for a moderate cost. You have to assume taxes depending on your location (EU, for instance). All in all, great.

June 14, 2024
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Rated 5 out of 5 stars

Book

Book, in fine condition delivered “by return” - delighted with the service

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Dear Anybook Ltd,

Dear Anybook Ltd,

Thank you very much for the books you sent me and for the care you handled my order. Dealing with you was for me a going in the past, few years ago, when I learned that British Customer Service is secong to none in the world.

Respectfully,
U Marian

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Buying from anybook makes happy

I just bought my fourth book from the shop “anybook”. Again I am very happy with the good service. The book has a very good price in comparison with other shops. The book is in a very good condition. The shop knows the correct abebook-rules to declare appropriately the book-parcel. (Book-purchases with abebooks should be regularly tax free between UK and Germany) That ensures fast delivery without frictions at customs between UK and Germany (delivery within 5 days). Tipp: Receiving the parcel via a “Packstation” in Germany works properly if you buy the books in single envelops. Anybook knows how to declare the parcel that it will be delivered by the right operator. Summary: Do you enjoy English books which are out of stock and not available in Germany? Look at first whether anybook does it offer.

June 3, 2024
Unprompted review

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