AnyJunk Reviews 7,085

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 407 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and polite staff. Many people appreciate the efficiency of the delivery service and the ease of the booking process, often noting quick collection times and clear communication. However, some customers were dissatisfied with the pricing, finding it to be on the higher side for the services received. Additionally, a few people experienced issues with collections, including missed appointments, partial removals, or difficulties with communication regarding their scheduled pick-ups.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency,... See more

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the politeness, efficiency, and... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the punctuality and... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found the online booking system easy... See more

Price

People report ambiguous experiences with price. Many customers found the service to be cost-friendly and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication via phone regards timing of delivery, size of van etc The sofa was removed within 24 hours of the initial phonecall. Our heavy sofa was removed quickly with no fuss. We were... See more

Rated 5 out of 5 stars

Amazing service from AnyJunk. I had a large bathroom suite including rubble taken away which included a unexpected deep sweep that left the area spotless. The respect given to my home was unbelievable... See more

Rated 5 out of 5 stars

The member of staff I spoke with on the phone was friendly, easy to understand, and made it easy to place the order. The two men who came to remove the chair were also friendly, helpful and considerat... See more

Rated 5 out of 5 stars

Quick & easy to get a booking slot she gave me a choice Am or PM the receptionist was polite & helpful she gave me a price range on the services they offer. The two guys were polite & were on ti... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service

Written by the company

Hungry elephant, likes to collect and recycle junk! Multi-award winning technology platform for bulky waste disposal, offering rubbish removal and skip hire UK wide for trade and homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
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1-star

Replied to 77% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Poor Communication

When the two lads finally turned up they were great but were 3.5 hours late. Very poor communication from AnyJunk, I had to chase them to find out what was going on.

December 17, 2025
Rated 1 out of 5 stars

Never again…

Total lack of communication regarding collection. I was given the wrong time, and when I queried it , was pretty much told I must have missed heard.
Also cost was astronomical

December 15, 2025
AnyJunk logo

Reply from AnyJunk

Hi, i have tried to give you a call to discuss this review in more detail. If you can please give me a call back when you get chance it would be much appreciated - 020 7819 9000 (Danika)

Rated 5 out of 5 stars

Helpful, honest, friendly

Easy to book online. (Pictures examples of amounts were very helpful). Fast, came within 2 days. Friendly staff.
Honest. Refunded as we had less 'junk' then the load we'd booked for.

December 10, 2025
Rated 5 out of 5 stars

Excellent service as always

Have used before and recommended to others and always an absolute breeze. Easy to organise, and a brilliant service with excellent staff and a really organised and professional feel to the whole process from start to finish.

December 11, 2025
Rated 5 out of 5 stars

Very efficient

Very efficient, although quite expensive. But it’s peace of mind knowing they will turn up as agreed.

December 12, 2025
Rated 5 out of 5 stars

They phoned to say they were 10 minutes…

They phoned to say they were 10 minutes away when they turned up polite & they wiped there feet each time when they came back in didn’t mess about the furniture was gone in about 5 minutes couldn’t ask for more

December 12, 2025
Rated 4 out of 5 stars

Have the drivers been given full information about what they are collecting?

I gave this company only 4 stars because they were later than the time scale I was given- I phoned them, only to be told by the girl in the office that they should be with me in about 30 minutes. 5 minutes later I had a call from the driver telling me he was at a certain point close to us and how did he get to our address. He was there within 3 minutes. I was horrified to find that he was on his own and was collecting a large 3 seater sofa which had to be taken down a flight of stairs. He maintained this was nothing new and proceeded to manhandle the sofa down the stairs- at great risk to himself in my opinion.

December 11, 2025
Rated 5 out of 5 stars

An excellent service

An excellent service! Easy to book and I was kept updated on progress, when there was a traffic problem. On arrival the team could not have been more cheerful and helpful. I will be making another booking soon.

December 2, 2025

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