AnyJunk Reviews 7,085

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 407 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and polite staff. Many people appreciate the efficiency of the delivery service and the ease of the booking process, often noting quick collection times and clear communication. However, some customers were dissatisfied with the pricing, finding it to be on the higher side for the services received. Additionally, a few people experienced issues with collections, including missed appointments, partial removals, or difficulties with communication regarding their scheduled pick-ups.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the efficiency,... See more

Staff

Reviewers highlight positive aspects of staff. Customers frequently praise the politeness, efficiency, and... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the punctuality and... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found the online booking system easy... See more

Price

People report ambiguous experiences with price. Many customers found the service to be cost-friendly and a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent communication via phone regards timing of delivery, size of van etc The sofa was removed within 24 hours of the initial phonecall. Our heavy sofa was removed quickly with no fuss. We were... See more

Rated 5 out of 5 stars

Amazing service from AnyJunk. I had a large bathroom suite including rubble taken away which included a unexpected deep sweep that left the area spotless. The respect given to my home was unbelievable... See more

Rated 5 out of 5 stars

The member of staff I spoke with on the phone was friendly, easy to understand, and made it easy to place the order. The two men who came to remove the chair were also friendly, helpful and considerat... See more

Rated 5 out of 5 stars

Quick & easy to get a booking slot she gave me a choice Am or PM the receptionist was polite & helpful she gave me a price range on the services they offer. The two guys were polite & were on ti... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service

Written by the company

Hungry elephant, likes to collect and recycle junk! Multi-award winning technology platform for bulky waste disposal, offering rubbish removal and skip hire UK wide for trade and homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
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1-star

Replied to 77% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent efficient service

I was given a time frame of between 7.30 and 13.00 and was informed about 15 minutes before arrival. The men were polite, offered to remove footwear and were very efficient at removing my sofa.They worked out the best way of tackling the awkward angle in the hallway and were very mindful of walls and paintwork. Excellent service and I would use them again.

December 3, 2025
Rated 5 out of 5 stars

Brilliant service.

From the booking to the collection everything was so easy. The guys who did the collection were helpful, friendly and efficient. And last but not least. I received a refund, which I was not expecting. I had overestimated the amount of junk i had. Anyjunk refunded me the difference, without me even asking.
Great service all round.

December 2, 2025
Rated 1 out of 5 stars

I have Used these around 5 times now…

I have Used these around 5 times now and I only use them as a last resort when the job I am on is to far for my usual waste removal company to get to .
On 1 occasion the anyjunk removal guy moved bags of soil from the rubbish pile to the other side of the garden , and then taken pictures of the waste removed , saying that he had taken the rubbish when he hadn’t . Anyjunk refused to beleive that the bags was there because their guy had “taken a picture of it gone for proof” luckily the customer had a ring doorbell which caught them moving the bags and we sent this in as evidence , which at this point anyjunk did apologise and arranged for them to be re collected.
There have been 2 other occasions where I have ordered the correct volume of waste removal , and the anyjunk clearance people will always say it’s a size over what is actually there . Very misleading on the volume of waste they say they will remove to what they actually will remove .
On 2 occasions I have payed skip prices to have mainly cardboard packaging removed .
They are ok if you are in urgent need of waste removing , but always order 1 or 2 sizes above what they actually state .

December 3, 2025
Unprompted review
AnyJunk logo

Reply from AnyJunk

Hi Lloyd, thank you for your time today. I hope as discussed I have been able to assist with moving forward with any future bookings . We do value you as a customer and appreciate all of the feedback provided. If we can discuss any further please contact us at enquiries@anyjunk.co.uk or please call on 020 7819 9000.

Rated 4 out of 5 stars

I paid for 7 yards

Mrs Jennifer from AnyJunk, she sorted all issues I had. Changing my opinion from negative to positive.
Thank you Jennifer

November 27, 2025
Unprompted review
AnyJunk logo

Reply from AnyJunk

Good afternoon Piotr. I am very sorry to hear about your experience. We would like to look into this further for you. Please could you contact us either via email at enquiries@anyjunk.co.uk or please call us on 020 7819 9000 so we can try and assist

Rated 4 out of 5 stars

Clear and simple

The team that cleared my furniture were polite and friendly gave me a call prior to turning up and email showing picture of the two man team that was doing the job I would certainly recommend them

November 26, 2025
Rated 1 out of 5 stars

Very misleading

They are very strict with what they take. The website is misleading with what is classed as one item, so be very cautious and dispose of what you can first. They will take what is easiest for them and leave the hard part and charge you more to collect the rest. As a government supporting business i am very disappointed, this is why people leave rubbish on the streets.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Sofa removal

They phoned with arrival time ,came on time and collected our sofa from the living room . Everything was done efficiently, you could not ask for more. Would recommend your service as top class.
Regards GC

November 21, 2025

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