This is the second time when I prefer ao.nl to buy kitchen stuff. Besides the best price on the Dutch market, I'm honestly impressed by the process of purchase, like a phone call before delivery to ma... See more
Company replied
ao.nl
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See what reviewers are saying
A year ago I bought a laundry machine from them, there was an issue with their logistic company, and when I complained, they fixed the issue immediately in my convenient. Very good customer service. S... See more
Company replied
The delivery was too early in the morning, and I got notification only 20 mins before the delivery. Everything else is perfect, the people who installed my washing machine were very nice and experienc... See more
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I am very happy with service. People, who brought my drooger and wasmaschine (appart, so two different days, different people), were really friendly, they unpacked my maschines, and took garbage with... See more
Company replied
Company details
Information provided by various external sources
AO, de grootste online retailer van consumentenelektronica in Engeland is nu ook actief in Nederland! Met een uitgebreid assortiment, van wasmachines tot draadloze speakers en televisies, AO brengt ´s werelds bekendste merken samen in één webshop. Bij ons staat de klant centraal, onze bezorgers en klantenservicemedewerkers gaan net dat stapje verder. Zo wordt je nieuwe droger of wasmachine altijd geplaatst waar jij ´m wilt hebben, ook als dat op zolder is. Vrijstaande wasmachines en vaatwassers sluiten we bovendien direct voor je aan, helemaal gratis! Je oude apparaat nemen we meteen voor je mee terug, daar heb je geen omkijken meer naar. Onze klantenservicemedewerkers staan 7 dagen per week klaar. Heb je het product dat je aan wilt schaffen ergens anders goedkoper gezien? Wij passen onze prijs aan, je betaalt bij AO gegarandeerd de allerlaagste prijs voor je nieuwe aanwinst. We begrijpen dat je van gedachte kunt veranderen, daarom mag je je product binnen 30 dagen na aankoop gratis retourneren.
Contact info
Nijverheidsweg 33, 3534AM, Utrecht
- 030 8080 700
- klantenservice@ao.nl
- ao.nl
People also looked at
Perfect service
I am very happy with service. People, who brought my drooger and wasmaschine (appart, so two different days, different people), were really friendly, they unpacked my maschines, and took garbage with themselves. And everythind was really fast - one day I bougt, next day already have it. Perfect perfect!!!!
October 6, 2016
Unprompted review
Reply from ao.nl
Dear Ruta,
Wow, what an amazing review! Thanks for the compliment. It is nice to read that our drivers deliver our service with the AO Smile! :)
If there is anything we can do for you, please let us know! :)
Enjoy your washingmachine and dryer!
Greet,
Karima from the AO Family
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Perfect service
Highly recommended company. Easy to order, fast, friendly and extremely efficient. Kudos and thanks
August 29, 2016
Unprompted review
Reply from ao.nl
Dear Simon,
Thank you for your great review. We're glad you're happy! :)
We really hope to see you soon with a new order!
Many thanks,
Siham from the AO Family
Scherpe prijs, messcherpe levering
Scherpe prijs, na aankoop in de avond direct sms over levering,
en de levering de volgende morgen om 07.15 uur was messcherp,
de snelste levering ooit.
August 27, 2016
Unprompted review
Reply from ao.nl
Beste Robert,
Bedankt voor deze zeer mooie beoordeling van vijf prachtige sterren. Haha, fijn om te horen dat u onze levering messcherp vindt! :)
Veel plezier met uw bestelling en een fijne zondag gewenst!
Groet,
Karima van de AO Familie
Great service!
I bought on AO.nl for the first time and I'm absolutely amazed by their service and dedication.
The first Washing Machine I bought didn't fit in my cabinet, and the Customer Service was super helpful in helping me find a new one and even calling the manufacturer to confirm all measurements before going through with the order.
Their delivery is also great, allowing you to follow their truck so you know exactly when they'll arrive - and the delivery personal is also very professional and they did a great job.
Will definitely buy with Ao.nl again.
August 10, 2016
Reply from ao.nl
Beste Kees,
Dank u wel voor uw mooie 5 sterren beoordeling! Kort maar krachtig. Service staat bij ons zeer hoog in het vaandel. het is fijn te horen dat u deze zeer goed heeft ervaren.
Heel veel plezier met uw bestelling!
Groet,
Leon van de AO Familie
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Will definitely use again!
Nice and easy to use website, excellent customer service that goes that mile further! Thank you!
June 22, 2016
Unprompted review
Reply from ao.nl
Thank you very much for your 5 star review!
A reliable and friendly customer service and going just that extra step further for our customers are core values that we try to excel at.
We are very glad to hear about your positive experiences with Ao.nl and hope to greet you again as a customer in the future!
Thank you very much for your order!
Kind regards,
Leon from the AO Family
OUTSTANDING
I would recommend this company to everyone. Excellent service.
Kani & Djurmin are the most pleasant, friendly and efficient people I have ever met. They do everything from unpacking to installation.
I rate this company 110%
June 8, 2016
Unprompted review
Reply from ao.nl
Thank you for this wonderful five star review. I give your compliment to Kani and Djurmin.
Have fun with your order and i wish you have nice day
Greeting,
Marieke of the AO Family
Reply from ao.nl
Ontzettend bedankt!:) Erg goed om te horen dat u onze service als zeer prettig heeft ervaren!
Geniet van uw bestelling en een mooie dag toegewenst!
Groet,
Karima van de AO Familie
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