Ordered a full-package BX (with blind-spot detection). It took 2 weeks via the free shipping option. Instructions are so-so, but cables are clearly marked for faultless connection. I connected the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Before purchasing my C6 Pro, I had a couple of technical queries which I put to Aoocci, they were excellent & quick to reply in helping me with dimensions & fitment of the GPS unit. I've just had my... See more
Company replied
I had issues with tyre pressure not showing in the console and had contacted aoocci support by mail. Coco had responded to my concern and guided me with corrective steps which has resolved the issue.... See more
Company replied
We bought 2 x C9 Pro Max units - what a game changer! Operates flawlessly with Android Auto (Google maps running). Split screen with the rear camera is really useful. I must mention I ran into an issu... See more
Company replied
Company details
Written by the company
AOOCCI delivers premium in-car infotainment solutions—including CarPlay/Android Auto adapters, GPS displays, and TPMS—for drivers and motorcycle enthusiasts worldwide. Our devices blend durable build quality, intuitive design, and seamless vehicle compatibility (with specialized options for BMW etc.). We prioritize customer satisfaction: our responsive support team offers fast help for pre-purchase queries and troubleshooting. Guided by user feedback, we refine products to ensure reliability and value. Choose AOOCCI to elevate your ride with smart, accessible tech that enhances safety and connectivity.
Contact info
Ho King Comm Ctr, 2-16 Fayuen St, Mongkok, Kowloon, Hong Kong
- +1 (484) 645-2100
- support@aoocci.com
- aoocci.com
4.5
Excellent
313 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 2 weeks
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My product was shipped immediately
My product was shipped immediately, and while it did get stuck in customs for several days communications were excellent. Nikki kept me updated until it cleared customs and was delivered. And then she followed up after delivery to make sure everything was satisfactory. I would not hesitate to order from this company again.
April 7, 2025
Unprompted review
Reply from Aoocci
We are absolutely thrilled to receive your glowing feedback! Your kind words about our shipping process and Nikki's dedicated communication have made our day. Ensuring a seamless experience from order placement to delivery is our top priority, and we're delighted to hear that we've achieved that for you, even when faced with the challenge of customs delays.
Nikki takes great pride in keeping our customers informed every step of the way, and we're so glad her efforts put your mind at ease during the wait. Her follow - up after delivery is just our way of making sure you're completely satisfied with your purchase.
Your trust in our company and willingness to order from us again mean the world to us. It's customers like you who inspire us to continuously improve and provide the best possible service.
If there's anything else we can do for you in the future, whether it's another purchase or just some advice, please don't hesitate to reach out. We look forward to serving you again soon!
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C6 Pro
I saw some good reviews about the C6 Pro and being a new older rider I wanted to have a dash cam whilst I learned to ride and get ready for my test.
It arrived within a week of ordering.
Product was better than expected and had everything I needed to fit it to my Voge R125
Only problem I seemed to have was it appeared not to be recording. I checked the internet for why it was flashing yellow instead of red whilst recording.
A quick support email response from Nikki pointed me in the right direction with the yellow dot meaning it was a locked file and to view footage I had to select the locked icon.
So far impressed with the unit, just want to know if it will get updates in the future and how.
Also the supplied 64GB card is only suitable for around 30mins of recording, so had to get a 256GB card.
April 7, 2025
Unprompted review
Reply from Aoocci
Thanks for your feedback! Delighted you like the C6 Pro and that Nikki helped with the issue. Updates will be emailed with instructions. We'll note your memory card suggestion. Let us know if you need anything else.
Don’t buy from aoocci…
I tried to purchase a CarPlay system for my motorcycle and they canceled my order saying I was flagged as a fraud risk
Very strange as I paid in full through PayPal and I’m a 53 year old man who just enjoys riding bikes when I emailed them to find out why all they emailed back was I was flagged as a fraud risk Very strange as they had my money so I don’t know how I would be a risk and no explanation on how to fix this and now they don’t respond to my emails so if they can’t even sell a product correctly I’m sure they can’t build one
I feel insulted and I’m disgusted with aoocci
Buyer be warned
April 4, 2025
Unprompted review
Reply from Aoocci
We sincerely apologize for the extremely frustrating experience you had with us. We understand the confusion this situation has caused you and deeply regret the distress it has brought.
Your order was unfortunately automatically flagged as a fraud risk by our security system. This is a measure we have implemented to protect both our customers and our business from potential financial losses caused by fraudulent activities. As soon as this occurred, we immediately cancelled the order and refunded your payment to your PayPal account. We should have done a better job of informing you about this clearly and promptly. We fully understand your dissatisfaction, and we once again apologize for the inconvenience and the negative impression we have left.
I place an order for the Aoocci C6 PRO
I place an order for the Aoocci C6 PRO
Paid a lot of money for the unit
I received a notification that the item had been delivered over 2 hrs afterwards it was dumped on my door step buy the delivery company Yodel Northampton
I contacted Aoocci over this they said someone must of taken the item Yodel have said it was delivered to my address yet its not been received contacted the police over it got given a crime no gave that to Yodel still not helping got back on the the Aoocci they told me was going to resend order then next day said they want me to pay for the replacement told the no still trying to get out of it now got paypal involved with this if your thing of buying any thing from.this company I would take your business some wear esle they could not care less for you the customer I will be taken what ever it takes to get what I paid for or a full refound how gay you treat customers like this Aoocci need to make a claim against yodel but can't be bothered to do so I've never received this item its down to Aoocci to sourt this out and refund me my money that's the law or a replacement thanks I also have all emails sent to you and I have all emails from you stating you was sending me a replacement unit then next day saying you want me to pay half etc your a disgusting behaviour and your email saying I'm to pay half no don't think so some how thanks I now want a full refound done now
March 29, 2025
Unprompted review
Reply from Aoocci
We deeply understand your frustration and disappointment, and we sincerely apologize for the extremely unpleasant experience you've had with us. Our records, together with the delivery proof provided by Yodel, confirm that the package was indeed delivered to your front door. We also feel great sympathy for the loss of your package. We have already provided you with a solution via email. Please reply to our email support@aoocci.com.
I am happy with the item
I am happy with the item. I ended up buying two fitting kits because it wasn't clear that it came with everything needed. However I was really impressed with the customer service, initially I ordered a part for another model and Coco cancelled that order for me and then the device arrived missing two tiny but essential screws and Coco posted them to me, no hassle at all.
March 18, 2025
Unprompted review
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I could not see the memory card in the…
I could not see the memory card in the box and contacted support they were very quick in their response and even directed me to find the memory card, not just with words but with images as well. first thumbs up
March 18, 2025
Unprompted review
Reply from Aoocci
Thank you so much for your positive feedback! We're really glad that our support team could assist you promptly and effectively. Ensuring our customers have a seamless experience is our top priority. If you encounter any other issues or have further questions in the future, don't hesitate to reach out. We're always here to help.
JUST WANTED TO RIGHT A SMALL REVIEW
JUST WANTED TO RIGHT A SMALL REVIEW. MY LADY RITA, DID A GREAT JOB. SHE STAYED ON TOP OF THE PROBLEM TILL THE END. COULD HAVE NOT ASKED FOR A BETTER PERSON. THANK YOU RITA.
March 15, 2025
Unprompted review
Reply from Aoocci
Thank you so much for your kind words! We're absolutely thrilled to hear that Rita provided such outstanding service and was so dedicated to resolving the problem. She truly is an asset to our team, and we'll make sure to pass along your wonderful praise to her. We hope to have the pleasure of serving you again in the future.
Niki went above and beyond with…
Niki went above and beyond with communication, keeping me updated every day.
Totally satisfied with the service.
Many thanks.
M.Thrupp.
March 14, 2025
Unprompted review
Reply from Aoocci
We are truly delighted to hear about your positive experience with Niki. Her dedication to providing excellent communication and keeping you informed daily is exactly what we strive for in our customer service.
Your satisfaction is our top priority, and we are extremely grateful for your kind words. It's feedback like yours that motivates our team to continue going the extra mile.
If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction with our products and services.
I can't fault the support from Nikki
I can't fault the support from Nikki, from the initial first time I raised a query, the support have been very keen to assist and helpful.
I did have some issues at first with the order (delays), but they were very polite and understood my concerns and effective in resolving them.
Once I received the C3 device, the support has been very positive.
Thank you.
March 12, 2025
Unprompted review
Reply from Aoocci
We are sincerely humbled by your kind words regarding Nikki and our support team. We deeply appreciate your understanding during the order delays; your patience and trust mean a great deal to us.
Our goal is always to offer not just products but also outstanding support, and we're elated that you've experienced this firsthand with the C3 device. If you have any further questions, need additional guidance, or encounter any new issues while using the device, please don't hesitate to contact us.
We're committed to maintaining this level of service and ensuring your continued satisfaction. Thank you again for choosing our products and for taking the time to share your positive feedback.
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Thank you Nikki for all the support…
Thank you Nikki for all the support during the product delivery process.
March 12, 2025
Unprompted review
Reply from Aoocci
You're very welcome! Nikki is thrilled to hear that her efforts during the product delivery process were so helpful to you. She takes great pride in providing excellent support, and your kind words serve as wonderful motivation.
If you have any questions or need further assistance regarding the product now that it's been delivered, our team is here for you. We hope you enjoy using the product and look forward to serving you again in the future.
Very responsiveI received an immediate response from…
I received an immediate response from Rita who helped with providing an elctronic copy of the user manual for my new P109 Aoocci device. It's nice to get a quick response as its indicative of good customer service. Thanks Rita.
March 6, 2025
Unprompted review
Reply from Aoocci
Thank you very much for your kind words and recognition of our customer service. We always strive to provide prompt and helpful assistance to our customers, and it's truly rewarding to know that our efforts have met your expectations. If you have any further questions or need additional support regarding your P109 Aoocci device, please don't hesitate to reach out to us. We'll be more than happy to assist you.
Outstanding piece of kit and service
Bought C6 Pro after seeing the reviews. It's better than expected and after Coco, one of the team helped me and answered all my questions, I couldn't praise the service any higher. Superb bit of kit with outstanding customer service from Coco. Highly recommend if you're after gps/carplay/tpms and dash cameras, it's fantastic
March 5, 2025
Unprompted review
Reply from Aoocci
Thank you so much for your wonderful feedback and kind words about both the Aoocci C6 Pro and our customer service! We're absolutely delighted to hear that the product exceeded your expectations and that Coco was able to assist you thoroughly with all your questions.
Your praise means the world to us, and it’s incredibly rewarding to know that we’ve been able to provide you with such a positive experience. The C6 Pro is indeed a superb piece of equipment, and it's fantastic to hear that its GPS, CarPlay, TPMS, and dash camera features are working perfectly for you.
Thank you once again for your recommendation. We hope you continue to enjoy the benefits and convenience of the Aoocci C6 Pro. Wishing you many safe and enjoyable journeys ahead!
Best regards,
The Aoocci Customer Service Team 😊
Amazing experience and support from…
Amazing experience and support from nikki.
March 7, 2025
Unprompted review
Reply from Aoocci
Thanks a ton for your kind words about Nikki. She’ll be over the moon to hear that she made your experience amazing. We’re all about making our customers happy, and it’s great to know we nailed it this time.
If you’ve got any more projects or questions down the line, just give us a shout.
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Great product, great customer service
I bought the Aoocci C5 pro for my new bike after watching some reviews of it and seeing posts about it. I was initially very skeptical of the product but thought I'd give it a go - I assumed the customer service would be non existent.
The product turned out to be really quite good, good size, works as intended, I even got a customised boot image.
The real gem though was the customer service. In particular, I had the same person reply to me, someone named "Coco", and that was brilliant not only because it saved me having to explain things over and over but because Coco was absolutely brilliant at customer service, from checking the boot image, to shipping, to tracking, to troubleshooting. Hell, I even managed to troubleshoot an issue I couldn't figure out by emailing them, and their reply actually solved the problem for me, which I think is the first time that's ever happened. Honestly I was blown away by the product quality for the price but mostly, by the top tier customer service. 10/10.
March 4, 2025
Unprompted review
Reply from Aoocci
Thank you very much for your recognition and support of the Aoocci C5 Pro product and our customer service team! We are truly gratified to see your appreciation for the product and the high praise for your customer service experience. We are especially pleased that Coco was able to consistently provide you with excellent service and successfully helped resolve any issues you encountered—this is precisely what we strive for. We understand that a great customer experience is built on effective communication and resolving every issue.
Your feedback not only encourages Coco to continue improving but also motivates the entire team to continuously enhance our service standards.
We are delighted to hear that despite your initial skepticism, you were ultimately impressed by the performance and quality of the product, and particularly satisfied with the customized boot image. This is the best testament to our commitment to providing high-quality, cost-effective products and services. Should you have any new needs or questions in the future, whether about product usage or other matters, please do not hesitate to contact us. We hope you will continue to enjoy the convenience and pleasure brought by the Aoocci C5 Pro.
Once again, thank you for your support! Wishing you a pleasant ride!
Best regards,
The Aoocci Customer Service Team
Good support from the team...
Good support from the team...
Ll tell the review after the installation
Thank u nikki
February 11, 2025
Unprompted review
Reply from Aoocci
That's great to know! Your feedback means a lot to us. We're looking forward to your review after the installation. If there are any issues or questions during the installation, our team is here for you. Have a smooth installation experience!
Helpful customer support from Rita
Helpful customer support from Rita. Overall a positive experience
February 8, 2025
Unprompted review
Not Road tested as yet but from the…
Not Road tested as yet but from the feel and quality of the Aoocci, it looks a fantastic unit with all the features (including front/rear cameras) that give amazing images. No more Garmin for me.
Many thanks Aoocci. 👍👍
Alan C
February 1, 2025
Unprompted review
Reply from Aoocci
We're thrilled to hear you're impressed with the feel and quality of our Aoocci unit, along with its great - featured cameras. Your decision to choose us over Garmin means a lot.
Once you've road - tested it, we'd love to know how it performs. If you have any questions or need assistance, feel free to reach out.
Thanks for your support!
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I recently purchased the C6 Pro
I recently purchased the C6 Pro, [Order id- AOC127506] but unfortunately, it does not fit my bike. I initiated a return request, and as instructed by them, i have shared the required photos of the product and packaging. But then they have stopped replying to my mails, it’s been 5 days, i am not getting any response, i am fed up with the company and their after sale service, worst service
January 30, 2025
Unprompted review
Reply from Aoocci
We're truly sorry that we haven't met your expectations.
We've been replying to you all the time. Right after you initiated the return request, we started the return process for you.
In fact, after we sent you the return address, you stopped replying to us. Up to now, we haven't received the returned item nor any response from you.
If you still want to return the product, please directly reply to our email.
We will issue a full refund upon receipt of the returned item.
Chinese rubbish.
Didn't get what I ordered. Some generic car play . After weeks of waiting for delivery.
Got InTouch with aoocci who did reply with a host of questions and just said the product updates regularly. Load of rubbish my friend ordered one not long after me and he got a different one. One similar to what is on the reviews on YouTube. ( What I thought I was getting ). Once fitted to the bike the aoocci freezes regularly and doesn't work. Waste of money typical Chinese rubbish with no return policy.
January 6, 2025
Unprompted review
Reply from Aoocci
We're very sorry that our product didn't meet your expectations. What you received is our C6 Pro. Your order date was in November, and our C6 Pro was updated during that period. Therefore, there will be some differences in both appearance and functionality compared to your friend's product. You can check the product's update log on our website. Additionally, when verifying on YouTube, please refer to the review videos from November. Also, as I mentioned before, we offered to refund you $30 as compensation or you can also return the product to us, but you didn't accept.
Great after sales experience
Great after sales experience.
Coco's replies was quick and more than helpful.
I put myself in trouble while tinkering with the firmware and they still helped me.
January 21, 2025
Unprompted review
Reply from Aoocci
Thank you for your kind words! We're glad to hear that we were able to assist you quickly and effectively. Your feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out!
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