Aoocci Reviews 297

Staff very very helpful

Ordered the C3 Pro after all the reviews on you tube. Took around 10 days to arrive from China to Ireland. Well packaged and a nice box - very disappointed to receive no instructions at all. Also very disappointed that you DO NOT receive a USB power lead as advertised by so many You Tubers. You will receive the unit with a trailing lead and plug type connection and also a long lead to connect to your battery. You will have to find a switched live connection - if you connect directly to your battery the unit will stay powered on when the ignition is switched off and hence drain your battery. The unit itself seems to be well made, has decent clarity and connected easily. The mount is quite basic and will not be suitable for all bikes. The tyre pressure monitors seem quite cheaply made and didn’t seem to be too accurate. All in all I was disappointed due to the lack of USB power lead and the fact that there was no instructions at all. I have also come across numerous reviews whereby the units seem to have failed at around the 10 month mark. You will also have to pay to return it to China which will probably just result in the unit being binned! I would possibly consider buying a more expensive better quality unit in the future.

AOCI have a product that motorcycling has been waiting for. The apple car play & android auto capability is essential, everyone has a smart phone these days, once paring is done the AOCI can access all your phones features.
I have the AOCI BM6, specifically made for BMW bikes with Nav prep, it fits the mount perfectly, looks OEM. The BMW multi controller whiz wheel can be used to access the bike canbus data or you can use the touch screen capability. The display is crystal clear, even in direct sunlight.
As the BM6/7 has built in GPS receiver the navigation screen, via apps on your phone, has smooth movement. You can opt for full screen map or half screen, it’s fantastic. But best of all it cost a fraction of the price of a BMW connected ride navigator, plus it does more into the bargain. Get one! You’ll be glad you did.

Rita helped me resolve a delivery query. No fuss or hassle, just good information and perfect resolution. I have confidence to order from this supplier again. Great!

Bought an Aoocci U7 about a month ago. Unit could not sync time correctly, gps brass connection came undone because of a bad soldering job. Was in contact with support several times since receiving the unit, however they could not provide any positive solutions. Eventually I just gave up with communicating with them. My time is more valuable. I feel that Aoocci stole $320 from me. I’m going to trash the unit and put it down to bad experience.

Prompt & efficient service. Estrella Answered my question quickly and correctly. Can’t ask for more than that

Correct response to my question

Bought the BX model, which is pretty much a CarPlay with Dashcam & Smart BSD.

Any issues I have encountered were timely solved by their great support. This is what I highly appreciate, that they don’t only offer great products at a fair price, but also backed up by people like Coco (you’re a star!⭐️) who actually care and listen to customers.

Highly recommended.

An amazing product, backed up by outstanding customer service from Estella. She has gone above & beyond to make the whole transaction seamless and trouble free.

Not sure just how many technical support members that there are at Aooci, but one stands out to me as being particularly helpful. When I was faced with several issues, mainly of my own doing, not only was the support from Coco very helpful but went a step further with other suggestions in later messages. Well done, keep up the good work.

A very quick and useful answer to my question. Great service.

Great customer support experience.
Cleared all doubts and shared the procedure on time with clear explanation.

Aoocci c6 pro is a great product
And the customer care team is awesome they are good at understanding issues and solving it as soon as possible.

Wonderful Product, solves the issues of mounting your expensive mobiles on your bikes, clarity is very good, tpms works effectively, having front and rear camera gives crucial video evidence for disputes.
Special mention to Nikki from customer support, handled all my queries and regularly followed up with shipping, would definitely recomment

I had a very good experience right from purchase to after sales service. Overall I am very happy with C6 Pro. Excellent level of support provided by Estella from AOOCCI Support team. Prompt response and providing complete resolution for the issue/ doubt raised are really appreciated.

Support replies promptly to customer issues and provides the necessary solutions.

Had excellent service from COCO. 5 star recommendation.

Product is great, and works fine. Android auto has been a game changer for me on my motorbike! Customer service is even better! I had a faulty camera and a new one was sent immediately. I also had a technical query which was answered and dealt with straight away. I have been dealing with Coco in the support team who is VERY helpful and is who I will be going to for any future issues! (Thanks for your help Coco!)

Take my risk and bought it from overseas, item come with a faulty cable with unable to turn the CarPlay on. Reached out to them for solution and coco help in all way to resolve the problem.