The delivery took a little longer then other items I have bought in the past, but having said that it did arrive in a timely manner with no damage. the unit itself was easy to put together with a li... See more
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Review summary
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I recently bought a patio awning and a cantilever patio umbrella.Each item bought separately.Both items were delivered 2 days ahead of quoted delivery and the packaging was meticulously done...no miss... See more
The replacement canopy fit the gazebo which is amazing, as it was nearly impossible to find one that would fit it. I'm a little concerned about the side poles not having any pockets to fit in, but ju... See more
We purchased a beautiful gazebo to pur over our hot tub. We are happy with it and ordering directly from Aosom saved us a pile of money. It looks great but the assembly wasn't as seamless as we would... See more
Company details
Information provided by various external sources
Shop online with Aosom.ca and discover our wide range of products for your home, office, pets, as well as outdoor and party items. All with free shipping!
Contact info
Finch Avenue East 5590, M1B 1T1, Toronto, United States
- aosom.ca
4.5
Excellent
9K reviews
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The Catio is resistant and has very…
The Catio is resistant and has very good wire mesh. It's a great size. The only thing that I think that it should have is the back part in case the customer needs that part closed up too. We had to end up buying wire mesh and installed it with staples because it's on the grass in our patio, it's not attached to the house. I'm looking forward for my girls to use it 🙂
July 23, 2026
Great prices & customer service
Products arrived really fast, customer service is excellent.
July 15, 2026
Lounger was exactly what I wanted
Lounger was exactly what I wanted. Price was reasonable and delivery outstanding.
Instructions were okay, but we put it together with minimal difficulty. Could be quite difficult for some.
July 23, 2026
The product arrived on time promised
The product arrived on time promised. Also it is as described.
I have ordered additional pieces.
May 27, 2026
Reçu ma commande à la date prévue et en…
Reçu ma commande à la date prévue et en bon état.
July 22, 2026
Vert good service and product
July 22, 2026
Package received damaged but the…
Package received damaged but the contents survived with no issues.
July 14, 2026
Excellent!Good service prompt delivery and an…
Good service prompt delivery and an excellent product. You can’t ask for more than that!
July 22, 2026
I ordered the raised flower beds
I ordered the raised flower beds. They are a very sturdy, nice looking product as advertised. Delivery was quick. The tracking number worked great.
July 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was extremely disappointed with the…
I was extremely disappointed with the order I received because I noticed there was no base for the parasol. Then I spotted a small box containing a solar-powered base, but there were no wires. I inspected the parasol but couldn't find where to attach it; I also found it expensive compared to the one I had bought at Rona.
July 21, 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
Nice fourniture,give me more space
July 21, 2026
Shed review
My shed arrived very promptly! It was fairly easy to put together, but the instructions were somewhat ambiguous. The colour and size were exactly as described. The material is relatively thin, and will not likely have longevity, but it is perfect for what I need it for right now. I applied a coat of clear varethane to help maintain its lifetime, as it will be sitting outdoors.
July 14, 2026
Terrible smell coming from ottoman...
The delivery timeframe was excellent, but the product itself turned out to be incredibly disappointing. There was a terrible smell coming from one of my ottomans I had purchased and it is so bad that I have to get rid of it. All of my linens that were being stored in there had to be washed twice to get rid of the smell. It's unfortunate as the product looks/works well.
April 3, 2026
Reply from Aosom CA
Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We greatly apologize for any inconvenience caused. We are reaching out to you to solve this issue in a timely manner.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you again for your patience and looking forward to hearing back from you.
Product as promised
Easy to order, shipped quick.
FedEx misinformation about delivery day was delivered two days later than email notice.
July 13, 2026
The items arrived very quickly
The items arrived very quickly, they where exactly as described and the price point was very acceptable.
July 14, 2026
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